LexRoom Arbitration Support

Customer Support

• Become an expert on Lexroom.ai and act as a trusted advisor for customers, answering their request for support and proactively engaging with them to ensure satisfaction and usage of the product.
• Conduct regular check-ins and feedback sessions to monitor customer satisfaction, resolve issues, and identify opportunities for improvement.
• Act as the bridge between customers and internal teams, gathering insights to improve processes, enhance the product, and drive customer retention.

Customer Support Specialist

Growth Marketing

• Define Growth strategy and prioritization in alignment with company objectives
• Manage and mentor a cross-functional Growth team (business + technical profiles)
• Oversee internal and external growth initiatives end-to-end—from ideation to execution and measurement
• Ensure scalable, data-driven decision-making across the organization
• Drive continuous improvement through experimentation, automation, and analytical insights
• Build and maintain integrations, workflows, dashboards, and internal tools using no-code/low-code or custom code
• Collaborate closely with leadership to shape how Lexroom.ai scales

Growth Lead

Account Executive

• Become an expert on Lexroom.ai and a product evangelist, identifying new use cases for our customers.
• Drive Lexroom’s ambitious ARR growth to position the company as a European market leader.
• Manage the entire sales funnel. Your mission will be to find prospects, conduct product demos, and close deals.
• Work closely with prospects to identify their pain points, goals, and potential development opportunities.
• Monitor the market closely for Lexroom. Work closely with the product team by providing valuable feedback from current and potential clients.

Account Executive – Full Cycle

Business Development Rep

• Become a Lexroom.ai product expert and act as its evangelist.
• Manage outbound leads, scheduling demos for Account Executives.
• Work closely with Account Executives to ensure all customers move seamlessly through the sales funnel.
• Lead-generation and nurturing initiatives to create a healthy pipeline for the sales team.

BDR – Outbound

People Operations

• Event Production: Plan and execute internal and external events within our spaces (e.g., Hackathons, Legal Tech Meetups, Podcast recordings, Team Aperitivos). You handle everything: logistics, catering, setup, and teardown.
• Brand Experience: Collaborate with the Brand Director to ensure 'Casa Lexroom' always communicates our values. Every guest, from investors to candidates, must have a 'wow' experience when walking in.
• Supplier Management: Use your network to find the best partners (catering, AV, DJs, gadgets) while managing the budget efficiently.
• Internal Culture: Organize team bonding activities (from foosball tournaments to retreats) to keep the team spirit high.
• Space Management: Ensure the office is always functional, tidy, and welcoming. You are the point of contact for maintenance, cleaning, and safety.
• Procurement: Manage orders for office supplies, food & beverage, and merch.
• Front Desk & Welcome: Manage the flow of visitors and couriers, acting as the first face of Lexroom.
• Onboarding Support: Help HR set up workstations and welcome kits for new hires.

People Experience Manager

3D Artist

• Performance Creative: You will create video ads for Meta, LinkedIn, YouTube, and Google.
• End-to-End Production: You will manage the entire video workflow: from the initial storyboard to editing, motion graphics, basic sound design, and final export optimized for each platform.
• Visual Storytelling: You will translate complex concepts into clear, compelling narratives, ensuring perfect synchronization between visuals, copy, and pacing.
• Speed & Agility: You know how to balance aesthetic quality with the speed required in a scale-up, using the right tool for the job.
• Brand Motion System: You will help define and evolve Lexroom’s motion language, ensuring every transition, intro, or logo animation is consistent with our new identity.

Motion Designer

Account Manager

• Become an expert on Lexroom.ai and a product specialist, guiding customers from onboarding to renewal, including upsells.
• Manage the entire funnel for existing business, conducting checkpoints/interviews and doing upsells.
• Work closely with customers to get their feedback, ensuring their needs are met and they are satisfied with the product.
• Prepare dashboards, monitor KPIs, collaborate with internal teams (e.g. product development, marketing), sharing useful insights and ideas.

Product Manager

• Own the end-to-end product lifecycle: discovery, definition, delivery, and iteration.
• Turn insights from users, data, and internal stakeholders into a clear, actionable product roadmap.
• Write clear product specs, define user stories, and manage the backlog.
• Collaborate daily with engineering and design to ship simple, high-impact features.
• Work cross-teams with sales, marketing, and customer success to ensure smooth launches and feedback loops.
• Track product metrics, run experiments, and use data to inform decisions.

Marketing

• Market Authority: Translate our global vision into a powerhouse local brand. You will ensure Lexroom speaks the language of the local legal market with total precision and trust.
• High-Impact Events: Own the spotlight. From leading our presence at major industry conferences to hosting exclusive executive dinners, you will make Lexroom unmissable.
• Growth & Community: Build and scale our local social channels and professional network. You will create content that delivers real value to legal professionals, driving engagement and authority.
• Performance Ownership: Manage the local marketing budget. You will launch, test, and scale campaigns across digital channels and local partnerships, obsessed with ROI and growth.
• Strategic Alliances: Build the ecosystem. You will identify and secure key partnerships with local associations, influencers, and strategic tech partners.

Marketing Manager

Events

• Plan and manage events end-to-end, from initial brief to post-event debrief — ensuring every detail is handled with precision.
• Oversee internal events such as team events, workshops, and company-wide meetings, creating experiences that strengthen team cohesion and culture.
• Coordinate external events, including trade fairs, conferences, webinar and partner activations, ensuring flawless execution and high visibility for the Lexroom brand.
• Define objectives, and timelines, working closely with leadership, marketing, and partnerships.
• Supervise suppliers and partners, from logistics and catering to venue setup and technical operations.
• Collaborate with communication teams to align event marketing, newsletters, and social content before and after each activation.
• Manage networking and registration platforms (e.g., Brella, Luma) to maximize attendee engagement and experience.
• Track performance and collect feedback to continuously refine processes and elevate event quality over time.

Event Operations Specialist

• Defining and executing a comprehensive people strategy, mapping the end-to-end employee journey with clear KPIs, headcount planning, and career development frameworks.
• Architect and scale a culture of excellence, accountability, and continuous feedback, utilizing data-driven performance management systems (OKRs & KPIs), to ensure accountability and organizational alignment.
• Lead the end-to-end recruitment engine to attract top-tier talent across Europe, optimizing the hiring funnel for both speed and quality.
• Structuring team evolutions and internal workflows to maintain an agile, lean, and synchronized organization.
• Serving as a trusted strategic advisor to the leadership team, providing expert coaching on all aspects of organizational health, performance, and talent management.
• Elevating Lexroom’s brand to position the company as a premier destination for top-tier talent, fostering an environment built on shared purpose and collective excellence.

Head of People

• Defining, owning, and executing Lexroom’s product roadmap to set the benchmark for legal AI, balancing breakthrough innovation with the uncompromising reliability required by the legal industry.
• Building, leading, and mentoring the best class team of product managers, software engineers, designers and legal experts, fostering a culture of high standards, clarity, and discipline.
• Leading deep product discovery with legal professionals and enterprise customers to identify core pain points, translating complex legal workflows into intuitive, high-value AI solutions.
• Designing and implementing scalable product discovery and delivery processes to ensure consistency, speed, and quality as the platform expands internationally.
• Setting clear product KPIs and success metrics, with a data-driven approach to monitor performance and drive continuous product improvements.
• Collaborating closely with sales, operation and marketing to align the product roadmap with go-to-market strategies, ensuring customer satisfaction and international scalability.

Head of Product

Sales Development Rep

• Become a Lexroom.ai product expert and act as its evangelist.
• Manage inbound leads, scheduling demos for Account Executives.
• Work closely with Account Executives to ensure all customers move seamlessly through the sales funnel.
• Lead lead-generation and nurturing initiatives to create a healthy pipeline for the sales team.

SDR, Inbound

• New Business Ownership & ARR Growth: Win new business and drive ARR for Lexroom, leading deals from first qualified meeting to signature and handover.
• Deep Discovery with Senior Legal Stakeholders: Run high-quality discovery with General Counsel, Heads of Legal and senior stakeholders to deeply understand workflows, risks, constraints and priorities.
• Multi-Threaded Deal Leadership: Lead complex, multi-threaded sales cycles: identify and develop champions, engage business, legal, IT and procurement, and drive clear mutual action plans to close.
• BDR Partnership & Pipeline Focus: Partner closely with our BDR team to prioritise accounts and ensure a strong, healthy flow of qualified opportunities.
• Technical & Security Alignment: Collaborate with Solutions Engineering to design and execute pilots/POCs and address technical, security and integration requirements.
• Target Ownership & Forecast Accuracy: Own a revenue target and manage revenue forecasts with discipline and data-driven rigor.
• Cross-Functional Collaboration & Feedback: Work cross-functionally with marketing, product, operations and engineering to bring structured feedback from the field and influence roadmap and GTM strategy.
• Sales Playbook & Process Improvement: Continuously improve the sales playbook by codifying what works into talk tracks, templates, email sequences and best practices for the wider team.

Customer Support Specialist

Growth Lead

Account Executive – Full Cycle

BDR – Outbound

People Experience Manager

Motion Designer

Account Manager

Product Manager

Marketing Manager

Event Operations Specialist

Head of People

Head of Product

SDR, Inbound

Account Executive – Mid Market

Account Executive – Full Cycle