IT Infrastructure & Operations Manager

LexRoom Arbitration Support

IT Infrastructure & Operations Manager at Lexroom managing IT ops and support for growth in a hybrid work environment. Responsible for setup, inventory, and technical assistance across several locations.

Posted 7/9/2026full-timeMilan • 🇮🇹 ItalyMid-LevelSenior💰 €50,000 - €70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT operations and support, with a focus on managing identity providers like Google Workspace and Okta, as well as mobile device management (MDM). Proficient in vendor and budget management, alongside strong communication skills in both Italian and English.

Highest-signal resume keywords

IT Operations ExperienceIdentity Provider ManagementMobile Device Management (MDM)Vendor and Budget ManagementFluent in Italian and English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT SupportAsset Inventory ManagementOnboarding/Offboarding ProcessesAudio/Video Equipment SetupTechnical Support

Soft Skills

CommunicationCoordination

Tools & Technologies

Google WorkspaceOkta

Industry Keywords

Device ManagementSupport ModelCompany-Level Software Subscriptions

About the role

Key responsibilities & impact

Select and set up an IdP (e.g. Google Workspace, Okta) and MDM for device management.
Build a complete asset inventory and its lifecycle.
Put onboarding/offboarding on a process, with tracked and timely access removal (security-relevant).
Define the support model that fits Milan and the out-of-office teams best as we grow.
Point of reference for day-to-day technical support (hardware, software, connectivity) in Milan.
Remote support and coordination of local hands for Barcelona, Madrid and Berlin.
Ownership of company-level software subscriptions: licenses, renewals, costs, seats.
Set up and run audio/video equipment for all-hands and company-wide presentations.

Requirements

What you’ll need

Experience in IT ops / IT support at a growing company, with at least one setup built or structured independently.
Comfort with MDM and an IdP (Google Workspace, Okta or similar).
Vendor and budget management.
Comfort with on-site work on AV and events.
Fluent Italian and English.

Benefits

Comp & perks

Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
Health Insurance: Comprehensive coverage to ensure peace of mind.
Meal Vouchers: Daily support to make your lunch breaks easier.
Performance Bonuses: Rewards tied directly to measurable results.
Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.