IT Infrastructure & Operations Manager

LexRoom Arbitration Support

IT Infrastructure & Operations Manager at Lexroom managing IT ops and support for growth in a hybrid work environment. Responsible for setup, inventory, and technical assistance across several locations.

Posted 7/9/2026full-timeMilan • 🇮🇹 ItalyMid-LevelSenior💰 €50,000 - €70,000 per yearWebsite

About the role

Key responsibilities & impact

Select and set up an IdP (e.g. Google Workspace, Okta) and MDM for device management.
Build a complete asset inventory and its lifecycle.
Put onboarding/offboarding on a process, with tracked and timely access removal (security-relevant).
Define the support model that fits Milan and the out-of-office teams best as we grow.
Point of reference for day-to-day technical support (hardware, software, connectivity) in Milan.
Remote support and coordination of local hands for Barcelona, Madrid and Berlin.
Ownership of company-level software subscriptions: licenses, renewals, costs, seats.
Set up and run audio/video equipment for all-hands and company-wide presentations.

Requirements

What you’ll need

Experience in IT ops / IT support at a growing company, with at least one setup built or structured independently.
Comfort with MDM and an IdP (Google Workspace, Okta or similar).
Vendor and budget management.
Comfort with on-site work on AV and events.
Fluent Italian and English.

Benefits

Comp & perks

Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
Health Insurance: Comprehensive coverage to ensure peace of mind.
Meal Vouchers: Daily support to make your lunch breaks easier.
Performance Bonuses: Rewards tied directly to measurable results.
Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT SupportAsset Inventory ManagementOnboarding/Offboarding ProcessesAudio/Video Equipment SetupTechnical Support

Soft Skills

CommunicationCoordination