LexisNexis

Attorney

• Lead development and maintenance of Practical Guidance content
• Ensure content remains accurate and aligned with business priorities
• Monitor legal developments and managing updates
• Incorporate AI to enhance efficiency
• Draft, revise, and edit Practical Guidance content
• Oversee content remediation projects to improve customer experience
• Partner with internal stakeholders for content strategy and improvements

Legal Content Analyst

Customer Success Manager

• Own and deepen relationships with a portfolio of strategic accounts, serving as their primary guide to adopting and scaling our AI solution
• Understand each client’s business goals, KPIs, and how our AI solution fits into and accelerates their broader strategy
• Lead onboarding, adoption, and expansion efforts tailored to each client’s unique needs, with a strong focus on driving deep, sustained engagement with our AI solution
• Serve as a cross-functional liaison, working closely with Sales, Product, Support, and Engineering to champion client priorities and shape the roadmap for our AI solution
• Develop and execute success plans, QBRs, and health checks for each account, with AI adoption and value realization as a core measure of success
• Identify upsell, cross-sell, and renewal opportunities in partnership with Sales, particularly around expanded use cases for our AI solution
• Proactively mitigate risk and resolve escalations to ensure high satisfaction and retention
• Drive change management and enablement programs — training sessions, best-practice playbooks, and internal champions — that build client confidence and fluency with our AI solution
• Deliver insights, best practices, and industry trends that help clients get the most value out of our AI solution
• Track key metrics such as AI feature adoption, product usage, NPS, churn, and account health, and translate them into a compelling value story for clients and internal stakeholders

Strategic Customer Success Manager

Support Engineer

• Select candidates would be able to show their ability to demonstrate software or hardware Sales success based on performance/capabilities/company success at prior jobs, or in related experiences.
• You should enjoy working independently. This job requires in-depth knowledge and experience with computers, SaaS applications, and other software.
• You must be comfortable with AI and be ready to be compliant with LexisNexis AI policies.
• 50% of your job may be dedicated to responding to RFPs. If you don't like writing, please think about applying to another job. This is a writing intensive job.
• If you don't like public-speaking, likewise, the other 50% is public-facing on virtual and sometimes live demonstrations.
• You should like to solve problems. That's a lot of what we do.
• If you work well in a team setting that's a huge plus as contributing back to the overall Team helps lift all of us to success through process improvements.
• Uses best practices and knowledge of internal or external business issues to improve products or services.
• Acts as a resource for colleagues with less experience; shares well with others.

Technical Sales Support Rep IV

Product Marketing

• Drive the Public Records strategic agenda for LexisNexis Legal & Professional Business in North America by assessing future growth opportunities.
• Manage the market facing teams consisting of 1 manager and 8 sales professionals with annual revenue of $14M.
• Support the annual capital planning process by developing financial models of new product or new market development initiatives for business case approval.
• Interact with customers frequently and understand their use cases and business in great depth.
• Establish aggressive KPIs for the team to measure success.
• Develop go to market strategy and launch plans at the product level through coordination with stakeholders.

Strategy and Go-to-Market Leader

AI Engineer

• Define and own the AI architecture vision for Protégé in PatentSight+, ensuring technical decisions are coherent, future-proof, and aligned with product strategy.
• Evaluate and recommend AI technologies, modelling approaches, and platform components.
• Stay up to date with advances in agentic AI and domain-specific AI research.
• Translate emerging capabilities into practical architectural recommendations.
• Author and maintain Architecture Decision Records (ADRs) and system design documentation, providing a clear and durable record of technical choices and their rationale.
• Architect the agentic reasoning systems that enable Protégé to decompose complex patent questions, plan multi-step analyses, and compose insights from multiple data sources.
• Design retrieval and search architectures that deliver accurate, low-latency patent intelligence across both structured analytics and unstructured text corpora.
• Define patterns for AI-driven enrichment and classification of patent data at scale, ensuring results are dependable, auditable, and consistent with established IP metrics.
• Establish prompt engineering standards, evaluation harnesses, and quality frameworks to govern LLM behaviour and maintain output accuracy in production.
• Partner with Product Management to assess technical feasibility and shape the AI roadmap, translating product goals into deliverable system designs.
• Collaborate with Security and Platform teams to ensure AI systems meet enterprise requirements for access control, data privacy, and regulatory compliance.
• Ensure all AI systems comply with RELX Responsible AI Principles.
• Lead AI risk assessment activities, contributing to compliance with applicable regulatory frameworks.
• Communicate complex architectural decisions clearly to senior leadership, engineering teams, and non-technical stakeholders.

AI Architect

• Define and deliver the UK Family Practice Area strategy aligned to business objectives
• Lead, develop, and inspire a high-performing team of Knowledge Lawyers
• Ensure practical guidance content is market-leading, high quality, innovative, and differentiated from competitors
• Create, maintain, and develop Family law content, including practice notes, precedents, checklists, and flowcharts
• Contribute to current awareness services through legal updates, case analysis, and commentary
• Drive customer engagement and usage of Lexis+ and Lexis+ Protégé practical guidance content
• Collaborate with Product, Sales, Marketing, and other Practice Area Leads to identify growth opportunities and support go-to-market strategies
• Leverage AI, analytics, and legal technology to enhance products and deliver customer value

Lead Knowledge Lawyer – Family

Account Executive

• Prospect for new business sales through a high volume of cold calling and follow up in assigned territory
• Learn, understand and demonstrate our world class products to prospects
• Achieve certification and mastery around demonstrating our world class products
• Achieve or exceed consistent monthly, quarterly and annual sales goals and sales KPIs
• Meet or exceed monthly, quarterly and annual revenue objectives
• Perform account planning for assigned territory; identify new revenue growth opportunities and utilize all resources necessary to secure business
• Develop contacts and business relationships with decision makers, influencers and end-users in assigned accounts
• Utilize a consultative sales approach to communicate the EROD value proposition through in-person meetings and webinar demonstrations

Sales

• Own overall sales performance, revenue attainment and market expansion across federal, state and local governments
• Lead, develop and inspire a sales organization of 60+ professionals, including five Regional Sales Managers and their teams
• Establish a high-performance culture centered on urgency, customer value and execution excellence
• Drive attainment of annual, quarterly and monthly targets while improving predictability and consistency of results
• Develop sales managers and frontline sellers through hands-on coaching, mentoring and performance management
• Elevate sales skills in key areas, e.g., discovery, value articulation, competitive positioning, executive presentations, negotiation and closing strategies
• Establish consistent sales methodologies and best practices across the organization
• Improve win rates through stronger deal strategy and opportunity management
• Execute go-to-market strategies focused on AI-powered solutions, digital transformation initiatives and emerging government technology opportunities
• Lead market expansion efforts within strategic government accounts and high-growth prospect segments
• Build and maintain relationships with senior government stakeholders, including agency executives, procurement leaders, CIOs, CAIOs, innovation offices and court leadership
• Participate directly in high-value customer engagements, strategic negotiations and executive-level presentations
• Serve as an executive sponsor for key accounts and transformational opportunities

Vice President – Government Sales

Data Analyst

• Structure business problems into distinct data analyses (i.e., a set of hypotheses that can be tested)
• Ensure accurate and timely delivery of insights from data analyses to the Legal Content directors
• Communicate findings and recommendations in a compelling manner (e.g., charts, presentations) and influence decisions through data-driven insights
• Enable Legal Content directors to self-serve answers quickly and accurately by building and iteratively improving dashboards
• Develop and automate reports to ensure key metrics are monitored effectively and variances are understood
• Use strong analytical capabilities and attention to detail to continually improve the quality of data feeds
• Build robust, repeatable and scalable analyses that are version-controlled, well documented and reliable

Content Data Analyst

Solutions Engineer

• Consistently achieve or exceed assigned new business quota by identifying, qualifying, and closing new opportunities within assigned territories and verticals
• Own and grow strategic relationships with sophisticated, high-spend customers, providing consultative support to ensure continued success and upsell opportunities
• Conduct in-person and virtual meetings with senior decision-makers, including General Counsel, Heads of IP, CTOs, and senior law firm partners
• Work closely with marketing, SDRs, and solutions teams to build robust pipelines and drive tailored, high-impact sales strategies
• Maintain deep understanding of industry trends within IP, software, and technology to inform customer conversations and identify new revenue streams
• Visit clients and prospects as required to build relationships and close deals

Senior Enterprise Account Manager – Intellectual Property Solutions

• Partner with sales and business unit leadership to identify opportunities for skills development and behavioural improvement
• Advise on best practices for performance improvement based on data, feedback, and observed trends and translate strategic business goals into actionable enablement and coaching initiatives
• Collaborate with the Sales Enablement team and subject matter experts to design and deliver scalable coaching programs aligned with organizational goals
• Provide one-on-one and group coaching (remotely and in person) to sales professionals at all levels to reinforce training concepts
• Refine and optimize coaching strategies based on performance trends, learner feedback, and evolving business priorities to maximize sales team effectiveness
• Drive continuous improvement by tracking coaching effectiveness through KPIs such as quota attainment, pipeline velocity, and sales productivity
• Partner with sales leaders, analytics and operations teams to assess program impact, translate data into actionable insights, and report outcomes to key stakeholders
• Develop frameworks for continuous learning, leveraging micro-learning, role play, and simulations

Professional Sales Coach – Senior

• own the Secondary content portfolio (including Treatises, Jurisprudence, and Practical Guidance), defining the roadmap for how it surfaces and performs across Protégé and AI-powered features.
• set customer-focused requirements across the content lifecycle (enrichment, metadata, ingestion, and retrieval) to ensure Secondary content is optimized for AI performance, to maximize retrievability and grounding accuracy in LLM-generated responses and surfaces as customers expect.
• use data-driven insights to define use cases and success criteria for Secondary content, establishing what good looks like for customers and how the content differentiates LexisNexis, and how it enhances the customer experience.
• diagnose and resolve retrieval gaps (e.g. cases where relevant Secondary content exists in the corpus but fails to surface in AI-generated answers), ensuring Secondary content is properly structured and leveraged in AI-powered features.
• partner cross-functionally with international business units, Global Operations, Technology, Product, SMEs and Segment teams to continuously optimize Secondary content across its lifecycle and deliver experiences that meet customer needs.

Senior Product Manager, Legal

Assistant

• Checking federal and state court dockets
• Monitoring regulatory databases and websites
• Pitching story ideas to editors
• Tracking congressional hearings and other noteworthy events
• Opportunities to report and write some news articles

News Assistant

• Support the APAC Learning & Enablement team by creating and delivering digital learning experiences and sales enablement resources that empower customer-facing teams across the Asia and Pacific (APAC).
• Collaborate closely with Product, Marketing, Customer Success, and Sales leadership to align enablement initiatives with business priorities.
• Attend demonstrations and understand customer needs using customer validation, buyer persona creation, customer building, and customer discovery techniques.
• Ensure all content is relevant, updated as required, and communicated to LN employees.
• Engage and manage third-party vendors, as needed, to develop and deliver training & enablement.
• Measure enablement effectiveness and business impact through metrics reporting.
• Design learning content and templates to ensure consistency across LexisNexis Pacific.
• Explore opportunities to improve alignment between customer facing and staff facing training.
• Work closely with the broader Pacific Sales team and CEL to drive adoption of new and existing products, to ensure customers receive maximum value from their investment and developing trust and confidence in their relationship with LexisNexis.
• Understand the key drivers of behavioural change and plan LN employee onboarding and training programs to engage and educate all LN employees in product usage.
• Track participation and certification outcomes to ensure continuous improvement.
• Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change.
• Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision‑making, customer experience, and operational efficiency.

Sales Training Consultant

• Take ownership of driving new business growth across the Irish legal market
• Proactively engage with law firms and in-house legal teams to understand their business challenges
• Identify how LexisNexis solutions can support them
• Deliver tailored, consultative sales across legal, tax and business research products
• Help customers achieve better outcomes
• Formulate account strategies to maximize new revenue opportunities and win profitable business
• Achieve sales and productivity targets on a weekly, monthly, and annual basis
• Manage customer accounts to ensure timely debt resolution
• Prepare and execute sales strategies for allocated territory, maintaining accurate forecasts and pipeline
• Deliver regular sales reports and forecasts to the Head of Business Development
• Develop new relationships with decision-makers and influencers
• Prioritize opportunities to maximize customer-facing time, achieving a minimum of 6 client meetings per week
• Collaborate with internal stakeholders to ensure an integrated approach to customer care