Latham & Watkins

Revenue Operations

• Managing the revenue lifecycle for a group of billing attorneys or matters, ensuring compliance with applicable court requirements and filing deadlines, acting as a trusted adviser and primary point of contact, establishing and maintaining strong internal and external client relationships, and constructively influencing billing behavior and outcomes
• Establishing frequent communication with billing attorneys, attorney support, and other stakeholders to discuss work-in-progress (WIP) & accounts receivable (AR), determine appropriate courses of action, and reduce inventory days
• Ensuring compliance of all processes and systems throughout the revenue lifecycle with relevant internal and external regulation and legislation, including Value-Added Tax (VAT), Criminal Finances Act Solicitors’ Accounts Rules, and money laundering regulations, while proactively identifying and mitigating associated risk
• Mentoring Revenue Operations team members to create and maintain a high-quality, punctual service for the office or practice group, and maintaining regular communication with team members to assist with team development
• Promoting best practice for matter maintenance to ensure the judicious conversion of work in progress (WIP) to cash, including the accurate opening and timely closure of matters, effective use of billed on account (BOA), and the strategic management of inventory, while exercising discretion to advise on appropriate write-offs and clearly articulating the financial and business rationale supporting those recommendations
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Senior Coordinator – Revenue Operations

• Coordinating the activities of the billing process and performing complex billing duties
• Preparing and analyzing complex client billing requests
• Creating, editing, and finalizing bills in accordance with firm and client requirements and billing attorney directives, reviewing proformas, handling subsequent corrections, and coordinating e-billing
• Preparing and finalizing invoices in line with internal and external regulation and legislation
• Ensuring successful delivery of invoices and coordinating with revenue and e-billing teams for submission
• Generating and reviewing proformas from 3E for informational and billing purposes
• Utilizing computerized billing and payable software modules to complete the billing process and client refunds
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Senior Specialist – Revenue Operations

Billing Specialist

• Creating, editing, and finalizing bills in accordance with firm and client requirements and billing attorney directives, reviewing proformas, handling subsequent corrections, and coordinating e ‑ billing
• Preparing and finalizing invoices in line with internal and external regulation and legislation, including Value ‑ Added Tax (VAT), Criminal Finances Act Solicitors’ Accounts Rules, and money laundering regulations, as applicable
• Ensuring successful delivery of invoices and coordinating with revenue and e ‑ billing teams for submission, and helping resolve rejections and reductions
• Generating and reviewing proformas from 3E for informational and billing purposes
• Utilizing computerized billing and payable software modules to complete the billing process and client refunds, and researching and providing information to customers
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Senior Billing Specialist

Legal Assistant

• Directly assisting an assigned group of local attorneys
• Providing global team support with a variety of administrative responsibilities
• Assisting lawyers with client intake tasks such as processing conflicts of interest and new business intake forms
• Monitoring lawyer time entries for compliance with firm standards
• Generating, editing, and posting client invoices ensuring firm and client defined standards are met
• Gathering and working to the preferences of assigned attorneys in executing tasks such as expense reimbursement, calendaring and scheduling, document management/edits, and travel arrangements
• Preserving the confidentiality of firm and client protected information
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Legal Secretary

• Serving as a liaison among attorneys, attorney support, the Global Finance team, and clients, ensuring timely responses to both internal and external inquiries
• Preparing and analyzing complex client billing by meticulously reviewing, approving, and posting client invoices; ensuring all billing activities comply with firm policies, client guidelines, and rate agreements, maintaining a high level of accuracy and precision
• Generating and reviewing proformas from 3E, monitoring work-in-progress (WIP) fees and costs, flags balances to billing attorneys, and addressing WIP balances according to billing attorney instructions, in line with the “Gold Standard”
• Promoting best practice for matter maintenance to ensure the judicious conversion of WIP to cash, including the accurate opening and timely closure of matters, appropriate rate/discount and e-billing setups, proper bill frequency matter coding, prompt submission of time entries, and timely application of BOA balances
• Delivering client invoices to client/E-billing team or tracking delivery of client invoices and matter statuses, ensuring prompt delivery of invoices to client and monitoring invoices not sent, coordinating on client platform and E-billing onboarding tasks
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Billing Coordinator

Recruitment

• Facilitating and monitoring the US offer and post-offer process, ensuring execution, adherence to region-specific protocols, and timely completion of all offer and post-offer related tasks
• Completing recruiting requests, including but not limited to creating job postings, setting up on-demand video interviews, and answering referral inquires via the case management system, ServiceNow
• Ensuring recruiting requests are completed from an open to closed status, meeting all deadlines, promptly actioning requests, clearly understanding client requests, providing timely updates, and accurately executing requests via the case management system, ServiceNow
• Responding to all BSR requests, prioritizing requests accordingly, and escalating complex queries appropriately within the Transactions team and/or the BSR Operations vertical
• Assisting with all phases of the global recruiting process, including managing correspondence with candidates, clients, and BSR team members
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Recruiting Operations Assistant

Data Scientist

• Partnering with Conflicts, New Business Intake, Billing, and FIC teams to thoroughly understand and advise on the implications of Credit on their processes and financial reporting for partners
• Analyzing and interrogating data, including financials, to drive efficiency and process improvement within the team
• Building and maintaining trusted advisor relationships with lawyers and business services professionals at all levels to support and advise on Credit
• Managing a portfolio of offices to ensure all partner credit needs are met through a structured, proactive approach that balances an otherwise fluctuating workload throughout the year
• Representing the Credit team in cross-functional meetings to provide updates and answer questions
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Client Research & Analytics Lead

Business Analyst

• Assessing, monitoring, and mitigating risks associated with vendor relationships
• Analyzing vendor risk profiles through various due diligence activities
• Developing and implementing risk mitigation strategies
• Analyzing vendor performance metrics and reports
• Coordinating and conducting vendor audits
• Assisting in the development and maintenance of vendor risk management policies and procedures
• Protecting and maintaining highly sensitive, confidential, privileged, financial, and/or proprietary information

Vendor Risk Management Analyst

Customer Support

• Monitoring lawyer time entries for compliance with firm standards, while proactively editing entries, and alerting attorneys of any non-compliance
• Generating, editing, and posting client invoices ensuring firm and client defined standards (Outside Counsel Guidelines) are met
• Gathering and working to the preferences of assigned attorneys in order to execute tasks such as expense reimbursement, calendaring and scheduling, document management/edits, and travel arrangements
• Preserving the confidentiality of firm and client protected information

Attorney Support PROS Specialist

Data Analyst

• Building queries using PeopleSoft, Business Objects, and other databases to extract results for various clients
• Consulting with stakeholders to address data needs and providing ad hoc assistance for general and intermediate-level data requests
• Extracting, cleaning, and transforming data from various sources for effective data management, reporting, and auditing
• Monitoring the performance and effectiveness of reporting products, troubleshooting issues, and optimising for speed and efficiency
• Building data visualisations and performing exploratory data analysis to identify trends, patterns, and insights for leadership

People Analytics Analyst

Support Engineer

• Providing a high level of support in the areas of litigation and transactional matters supported by the Practice Support Services (PSS) team within the Technology department
• Consulting and assisting attorneys, paralegals and staff with hardcopy and electronic discovery projects
• Coordinating collections, productions, depositions, and trial presentations
• Serving as a liaison and primary point of contact between the Practice Support Center team and the Practice Technology Consulting team
• Working directly with the Forensic Analyst and/or vendors to ensure that client or firm data is collected in a manner conducive to processing
• Understanding and following current protocols and best practices in the areas of electronically stored information (ESI) processing
• Providing training and support to attorneys, paralegals, staff, clients, and external users on document review databases
• Creating quality control processes to deliver high quality work product

eDiscovery Support Analyst

• Providing a high level of support in the areas of litigation and transactional matters
• Consulting and assisting attorneys, paralegals and staff with hardcopy and electronic discovery projects
• Coordinating collections, productions, depositions, and trial presentations
• Serving as a liaison and primary point of contact between the Practice Support Center team and the Practice Technology Consulting team
• Working directly with the Forensic Analyst and/or vendors to ensure that client or firm data is collected properly
• Providing training and support to attorneys, paralegals, staff, clients, and external users on document review databases
• Supporting the development, implementation, and assessment of on-going PSS training programs
• Creating quality control processes to deliver high quality work product

Practice Support Analyst

Attorney

• Executing the firm’s knowledge transformation strategy by converting transactional precedents, contract templates, and practice playbooks into structured, AI-optimised knowledge resources in accordance with established roadmaps and priorities
• Building and maintaining structured knowledge repositories, including clause libraries, negotiation playbooks, market terms databases, brief banks, motion templates, litigation strategy guides, and practice-specific guidance materials optimised for utilisation as AI context
• Working closely with Innovation Attorneys, Knowledge Management Lawyers, Legal Engineering teams, AI Services Attorneys, and technology colleagues to integrate knowledge assets into AI-powered workflows for document drafting, due diligence, contract analysis, deal execution, legal research, brief drafting, and case strategy development
• Engaging with Innovation Attorneys, practice group lawyers, and stakeholders to identify high-value precedents, capture evolving market practice, and ensure knowledge assets are aligned with real-world practice needs and attorney expectations
• Staying current with advances in knowledge graphs, semantic search, retrieval-augmented generation, agentic AI, and legal AI applications, identifying opportunities for enhanced knowledge capture and optimisation
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Knowledge Transformation Attorney

Director

• Creating and leading integrated, multi-channel promotional campaigns that increase the firm’s external visibility and market profile through awards, rankings, league tables, directories, and other third-party recognition opportunities, while ensuring a consistent brand voice and compelling messaging
• Serving as the primary project manager coordinating stakeholders, timelines, approvals, and deliverables; building and running high-velocity workflows that protect quality standards while meeting fast-moving deadlines
• Partnering with PR, Marketing, and Business Development strategic leads to set campaign strategy, objectives, and target audiences aligned with firm priorities, and to translate those priorities into external promotional opportunities and story angles
• Collaborating with Editorial Services on narratives and copy that differentiate the firm in external-facing submissions and campaign assets; ensuring clarity, accuracy, and polish
• Collaborating with Digital Media to develop and deploy platform-appropriate formats (e.g., social media posts, video, paid/organic amplification) that maximize external visibility and ensure full-funnel channel integration
• Identifying stories and trends for promotion as well as positioning opportunities against market competitors
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Associate Director – Digital Campaigns

Social Media Manager

• Working with colleagues to develop integrated, multi‑channel communications campaigns and programmes to support internal stakeholders and reach external target audiences
• Promoting social media tactics as a core component of the Brand & Communications channel mix and ensuring alignment with the firm’s website and digital media strategy
• Providing ongoing coaching and advisory support, and driving participation, to partners and lawyers on social media best practices, including content development, platform use, and profile optimisation
• Supporting the development and growth of the firm’s presence and effectiveness across multiple social media platforms
• Providing support to other digital channels, including lw.com, and coordinating across the firm’s digital platforms
• Serving as an administrator of the firm’s social media platforms