LatamCent

Bookkeeper

• Categorize weekly transactions across multiple client accounts
• Process Accounts Payable using Ramp and Bill.com
• Prepare weekly cash flow reports in Excel
• Record payments and reconcile invoices
• Post journal entries as needed (training provided for consistency)
• Manage month-end close for small clients once core tasks are mastered
• Support coverage during owner’s absence
• Identify opportunities for process automation and workflow improvements

Business Analyst

• Partner with program leaders and teams across Finance, Procurement, IT, and Capital Planning to identify stakeholders and gather requirements.
• Facilitate workshops, interviews, and discovery sessions to surface pain points and align on goals.
• Translate stakeholder inputs into clear, actionable business requirements and documentation.
• Support build vs buy analysis by comparing functional needs, vendor capabilities, and internal resources.
• Prepare structured documentation that supports data based decisions, vendor evaluations, or internal build options.
• Produce Business Requirements Documents outlining current and future state workflows and system expectations.
• Define requirements for system integrations and support alignment with technical teams.

Strategic Business Analyst

Performance Marketing

• Own end-to-end paid social campaign management across Meta, TikTok, Pinterest, and Snapchat
• Lead weekly client calls and reporting with actionable insights tied to performance KPIs
• Analyze data to identify optimization opportunities, creative testing plans, and audience strategies
• Translate campaign performance into clear recommendations and growth strategies
• Collaborate with internal teams and clients on ad creative, landing page needs, and funnel mapping
• Manage ad budget pacing and ensure alignment with client goals
• Maintain platform relationships and stay ahead of trends and changes in the social ad ecosystem
• Provide structured feedback on creatives and brand assets to drive higher conversion rates

Senior Paid Social Specialist

Accountant

• Review and process employee expense reports in line with company policy and IRS rules
• Audit submissions for accuracy, proper GL coding, and required receipts
• Process vendor invoices, ensuring approvals and timely payment
• Prepare and post journal entries (accruals, prepaids, etc.)
• Reconcile key asset and liability accounts
• Maintain fixed asset and prepaid schedules
• Support the finance team with month-end closing tasks
• Generate and send client invoices using Xero
• Track and follow up on outstanding payments
• Reconcile customer payments and accounts
• Resolve billing questions with clients professionally

Staff Accountant

Implementation Specialist

• Lead design and implementation of customer integration solutions.
• Partner with other integration leads to define end-to-end integration strategies.
• Reverse engineer and navigate complex third-party API endpoints; build wrappers and adaptors as needed.
• Configure customer environments using provided APIs and build flexible integration layers that work across varied software platforms.
• Monitor, collect and analyze integration performance metrics and user behaviour to inform improvements.
• Hands-on coding: contribute directly to the codebase and lead by example.
• Mentor junior engineers in integration best practices and code quality.
• Collaborate with Solutions Architects and cross-team stakeholders (daily standups, grooming sessions) to continuously improve tooling and processes.
• Promote team knowledge sharing and contribute to internal integration patterns, documentation and reusable components.

Senior Customer Engineer

Solutions Engineer

• Design, build, and maintain ecommerce, marketplace, and ERP integrations (API, EDI, file-based)
• Improve performance, scalability, and reliability of existing integrations
• Collaborate with Product, Solutions, and Support teams to define integration requirements and deliver robust solutions
• Establish engineering-wide best practices for integration design and development
• Mentor other engineers on integration architecture, data modeling, and API/ETL workflows
• Troubleshoot and optimize high-volume catalog, order, and inventory workflows
• Contribute to evolving our internal Integration Platform tooling, connectors, and adapter strategies

Principal Integrations Engineer

Account Executive

• Own outbound to CPA firms
• Prospect into CPA firms that match our ICP using phone, email and LinkedIn
• Work from curated account lists and contact data provided by our RevOps / list-building partners
• Personalize outreach so you sound like a consultant, not a script reader
• Run smart discovery with potential partners
• Explain ProcureDesk at a clear, high level and how we help CPA firms
• Lead initial discovery calls to understand the firm’s clients, industries and current spend / AP challenges
• Qualify firms based on fit, potential volume and willingness to invest in a modern procurement process
• Clearly communicate the win win win
• CPA firms reduce internal workload and scope creep
• End clients get better visibility, compliance and cost control
• ProcureDesk gains a scalable channel relationship
• Build and progress partnership opportunities
• Book and prepare partnership calls for the Founder
• Join calls, take notes and help drive follow ups and next steps
• Over time, take on more responsibility for running partner discovery independently
• Track partner pipeline and signed partners inside HubSpot (or similar CRM)
• Collaborate and continuously improve
• Work closely with the Founder to test and refine messaging to CPA firms
• Listen to recordings of your own calls and self coach before each feedback session
• Bring data and insights on which verticals, firm profiles and messages are working best
• Share learnings with the broader sales team as the partner program scales

Smart Contract Engineer

• Build and maintain Solidity smart contracts for DeFi and payment workflows
• Write secure, gas efficient code following best practices
• Design technical architecture for new features and on chain logic
• Integrate smart contracts with backend systems using Typescript, Javascript, and MySQL
• Work with the team to test, audit, and refine contract logic
• Troubleshoot issues across contracts, APIs, and database layers
• Stay current on Solidity, EVM updates, and security standards

Solidity Developer – DeFi, Payments

Operations

• Achieving 95%+ enrichment completeness across client datasets
• Reducing sync errors between Clay and HubSpot by at least 30%
• Standardizing Clay schemas and QA processes across all accounts
• Build and manage client-specific Clay tables for accounts, contacts, and intent signals
• Configure enrichment chains using Apollo, Clearbit, PeopleDataLabs, Leadmagic, and other APIs
• Implement deduplication logic, ID linking, and field validation for data consistency
• Maintain uniform schema and naming conventions across all projects
• Run and QA enrichment batches for large datasets (50k–200k+ records)
• Identify and correct anomalies (e.g., invalid emails, broken LinkedIn URLs, mismatched domains)
• Create repeatable QA workflows to improve accuracy and reduce enrichment costs
• Handle CSV imports/exports, joins, and field mapping between systems
• Ensure alignment across Clay → HubSpot → Apollo → Smartlead
• Manage API tokens, troubleshoot sync errors, and optimize webhook triggers
• Create dashboards to monitor data freshness, enrichment completion, and sync success rates
• Collaborate with engineering to test and improve Clay-to-HubSpot automations
• Develop and maintain documentation for enrichment workflows, schemas, and naming standards
• Contribute to the RevOps Shop DataOps Playbook for consistent client onboarding
• Support internal training for new team members on enrichment best practices

Data Operations Specialist, Clay & Enrichment

• Manage Google Ads campaigns across Search, Shopping, YouTube, and Performance Max.
• Develop and execute conversion-focused strategies aligned with client goals.
• Build and optimize keyword targeting, bidding strategies, ad copy, and landing page recommendations.
• Monitor campaign performance and provide data-driven insights to improve ROAS, CPA, and LTV.
• Conduct A/B testing on ad creatives, copy, and landing pages to improve performance.
• Prepare client reports highlighting actionable insights and opportunities for growth.
• Stay current on Google Ads and search marketing trends, algorithm changes, and automation tools.
• Collaborate with internal teams to ensure campaigns align with the overall e-commerce funnel and creative direction.

Paid Search Specialist

Revenue Operations

• Lead technical discovery, scoping, and system audits across client CRM and RevOps environments
• Manage day-to-day client communication via Slack, email, and ClickUp, and project trackers to keep engagements moving forward
• Own meeting preparation, agenda creation, ClickUp task management, and post-meeting recaps to keep projects organized and moving forward
• Deliver consistent end-of-week progress updates and maintain proactive communication—client satisfaction and trust are core to everything we do
• Architect and implement CRM configurations, automations, and integrations that support marketing, sales, and customer success teams
• Translate business needs into scalable system solutions across multiple platforms
• Lead internal and external technical discussions and present updates during client meetings
• Manage technical workstreams and execution within scope and hours allocation
• Collaborate with Project Managers to plan, forecast, and track technical delivery
• Validate and QA system changes before client delivery
• Delegate and support CRM Consultants or other team members with task execution
• Maintain documentation and update internal project trackers with technical progress

RevOps Architect

System Administrator

• Administer and support Microsoft 365 tenant (Exchange Online, Entra ID/Azure AD, security, licensing, conditional access).
• Manage SharePoint Online (site collections, permissions, governance, user issues).
• Administer Azure subscriptions and resources, with focus on security and cost management.
• Support and manage Slack workspaces, integrations, and workflows.
• Provide IT support for end-users, ensuring clear communication and excellent service.
• Automate repeatable IT tasks using PowerShell or other automation tools.
• Document processes and contribute to internal knowledge base.

Systems Administrator

Growth Marketing

• Lead strategic client relationships and serve as their main advisor
• Build and execute multi-channel campaigns (email, LinkedIn, paid)
• Manage CRM workflows, lifecycle stages, and marketing automation in HubSpot and Salesforce
• Drive data enrichment, segmentation, and reporting projects
• Present monthly reviews with insights, blockers, and next steps
• Coordinate internal teams across content, design, and operations
• Maintain organized systems in ClickUp, HubSpot, and shared docs

Growth Strategist

• Manage full-cycle accounting including accrual and cash-based accounting, reconciliations, and month-end/year-end close.
• Prepare and analyze financial statements (P&L, balance sheet, and cash flow).
• Oversee accounts payable, accounts receivable, and payroll processing for multiple clients.
• Manage prepaid expenses, accrued expenses, deferred revenue, and revenue recognition.
• Review and approve billing, income recording, and expense payments.
• Reconcile bank and credit card statements across multiple entities.
• Monitor aging reports and ensure timely collection of receivables.
• Identify and resolve accounting discrepancies and streamline client workflows.
• Collaborate with finance leadership on forecasting, budgeting, and financial insights.
• Maintain compliance with GAAP and internal controls.

Senior Staff Accountant

• Lead demand generation efforts focusing on data-driven execution across SEO, paid media, and partner channels.
• Manage content strategy, advertising spend, funnel optimization, and marketing analytics.
• Develop and execute a keyword-driven content strategy focused on ICP search keywords and AI engine behavior.
• Own all paid search campaigns including keyword targeting, bid strategies, and conversion optimization.
• Develop and manage co-marketing programs with strategic partners and vendors.
• Own HubSpot marketing automation and reporting across all lifecycle stages.

Head of Demand Generation

Full-stack Engineer

• Build and maintain frontend and backend features for the financial reporting platform
• Connect AI-driven workflows to the product’s user interface
• Develop and maintain product integrations with tools like QuickBooks and Google Sheets
• Collaborate in code reviews, daily standups, and sprint planning

Mid Level Software Engineer

• Own digital growth strategy: Develop and execute multi-channel campaigns across paid search, paid social, SEO, and conversion optimization.
• Lead and monitor paid media: Manage ~$120K/month in ad spend (Google, Bing, LinkedIn, Meta). Build campaigns when needed, monitor pacing and budgets, and test daily.
• Run ABM programs: Execute account-based campaigns (Terminus or Demandbase) and complement them with high-touch tactics such as webinars, bootcamps, and client events.
• Drive SEO and GEO strategy: Partner with vendors to select focus industries, manage long-form content calendars, oversee quarterly tech audits, and apply LLM search best practices.
• Own HubSpot Marketing Ops: Manage workflows, scoring, routing, and automations end-to-end. Partner with Sales Ops weekly on reporting, lead handoff, and RevOps alignment. Maintain 100-point MQL scoring model and vertical nurture campaigns.
• Analyze and report: Build and interpret dashboards using GA4, Looker Studio, and Google Search Console. Track conversion from lead → MQL → SQL.
• Oversee agencies: Lead TripleDot (SEO, paid, HubSpot automations) and Thunderclap (Webflow site). Set priorities, review deliverables, and hold teams accountable to results.
• Improve CRO: Use Lucky Orange heatmaps to identify UX issues and lead Webflow page updates (CTAs, layout, forms, pricing pages).
• Manage brand presence: Oversee review platforms (G2, Capterra, Software Advice, GetApp) and reputation campaigns.
• Ensure compliance: Manage cookie consent and tracking frameworks.
• Document processes: Maintain campaign playbooks, vendor SOPs, and reporting templates for consistency.

Head of Growth

Product Marketing

• Build automated workflows for data enrichment, intent signals, and lifecycle triggers in HubSpot and related tools
• Use Make.com, Clay.com, and APIs to eliminate manual tasks and surface real-time GTM insights
• Map the buyer journey and own the testing roadmap (CTAs, layouts, offers, nurture flows)
• Run end-to-end A/B and multivariate tests, report outcomes, and share learnings
• Partner with Sales & Marketing to identify gaps that limit outbound capacity
• Deploy prospecting and enrichment automations to increase rep outreach and reduce time-to-first-meeting
• Integrate firmographic and intent data to improve targeting precision
• Audit current martech and salestech stack for redundancies
• Recommend scalable, future-proof tools and maintain documentation of data flows

GTM Engineer

• Build and manage a strong sales pipeline through cold calling, networking, and referrals
• Make 4–6 hours of outbound calls daily to generate and qualify leads
• Conduct 5–7 daily discovery calls to present LatamCent’s nearshore recruiting solutions
• Consult with clients to assess hiring needs and demonstrate service value
• Negotiate and close contracts to maximize revenue
• Collaborate with recruiters to ensure client satisfaction and timely delivery of talent
• Maintain and grow client relationships post-sale
• Meet and exceed monthly and quarterly sales quotas

Customer Support

• Manage help desk operations: triage, prioritize, and resolve technical support requests.
• Support user access, software installations, and SaaS application troubleshooting.
• Diagnose and resolve laptop, hardware, and OS-related issues (Windows & Mac).
• Maintain FAQs, write how-to guides, and deliver end-user training sessions.
• Monitor recurring IT issues, analyse patterns, and recommend improvements.
• Collaborate with system administrators and IT staff on escalated issues and projects.

Desktop Support Specialist

• Provide responsive, high-quality support via email by troubleshooting issues and resolving customer concerns.
• Maintain a professional, friendly, and solutions-focused tone in all communications.
• Document all customer interactions, feedback, and technical issues in the company’s CRM.
• Escalate complex cases to internal teams such as Product or Engineering when needed.
• Act as the customer’s advocate by sharing recurring feedback and insights to improve products and processes.
• Stay up to date on company tools, products, and policies to deliver consistent, accurate information.

Customer Support Specialist

Customer Success Manager

• Engage with customers and guide them through important platform activities
• Proactively address customer issues and roadblocks
• Focus on ensuring that customers update their App Catalog with crucial details
• Collaborate with large, cross-functional teams
• Thrive in a fast-paced environment and stay organized with numerous customers

Customer Success Specialist

• Manage 50–70 accounts post-onboarding
• Maintain high NPS and CSAT scores
• Drive adoption of key features and integrations
• Identify expansion opportunities and partner with Sales
• Proactively manage risks to prevent critical churn
• Collaborate with internal teams to advocate for customer needs
• Build strong relationships with decision-makers and daily users
• Lead onboarding, training, and business reviews
• Monitor usage analytics to spot risks and growth opportunities
• Support integrations with Salesforce, HubSpot, Aircall, and other SaaS tools
• Collaborate with Product and Engineering on feature requests
• Partner with Account Executives on renewals and expansions
• Document account plans and share knowledge internally

• Own end-to-end implementation of customer demo and POC environments
• Configure CRMs, support, or communications tools with custom fields and workflows
• Simulate user behavior with automation, triggers, and AI-powered interactions
• Advise customers on demo structure, pacing, and storytelling best practices
• Participate in agile ceremonies (standups, sprint planning, retros) and manage delivery timelines
• Write technical tickets and maintain documentation for repeatable processes
• Continuously explore AI-driven improvements to workflow and productivity

Solutions Architect

Accounting Manager

• Maintain and manage corporate general ledger and financial statements
• Oversee cash management, intercompany transactions, and internal controls
• Prepare monthly financial reports and variance analyses
• Support strategic planning, cash flow forecasting, and KPI reporting
• Review and approve all property management accounting entries for compliance and accuracy
• Reconcile trust bank accounts and ensure adherence to trust accounting standards
• Audit owner statements, management fees, and reserve balances
• Supervise internal or third-party accountants handling property-level financials
• Manage owner distributions, management fees, and reserves
• Review vendor invoices, GL coding, and utility billables
• Audit and reconcile all bank accounts and corporate credit cards (Divvy)
• Oversee Section 8 and tenant payment postings, refunds, and move-out accounting
• Prepare and distribute 1099s and support annual tax filings
• Maintain audit-ready financial documentation and ensure regulatory compliance
• Coordinate with external auditors, CPAs, and vendors as needed
• Manage and develop accounting team members or oversee outsourced accounting partners
• Collaborate with operations and maintenance teams to ensure accuracy and efficiency
• Contribute to monthly financial reviews and provide actionable insights

• Manage the full sales process: discovery, tailored product demos, proposal, negotiation, and close.
• Achieve and exceed an annual $500k quota in new business revenue.
• Collaborate with the CEO to refine messaging, improve processes, and share prospect insights.
• Partner with SDRs to convert qualified meetings into closed deals.
• Create customized demos and presentations based on each prospect’s workflow and pain points.
• Keep detailed, accurate records in HubSpot CRM.
• Apply a consultative, value-based selling approach throughout the sales journey.
• Participate in regular coaching to continuously improve skills and performance.

Account Executive – SaaS Sales

Recruitment

• Source, screen, and interview 80–100 candidates monthly using LinkedIn, ATS, and outbound methods
• Align with hiring managers on role requirements, market trends, and candidate progress
• Manage multiple roles and schedules across U.S. and LATAM time zones
• Identify and market MPCs for new opportunities
• Ensure timely and professional communication with clients and candidates

SaaS Recruiter

Ecommerce

• Learn how to independently use Growth Strategy’s fundamental processes and tools - Ex. How we use post-purchase survey data to influence media mix.
• Begin to proactively drive recommendations on select client accounts. - Ex. What the client should be spending based on their overall store performance. - Ex Cont’d. Where the client should be spending based on their goals.
• Support senior team members on day-to-day operations such as reporting, adjusting spend mix, etc.
• Become the primary (autonomous) Growth Strategist that is responsible for managing all day-to-day responsibilities of Strategy on a mix of key, assigned clients, this includes (but is not limited to):
• Creation and maintenance of quarterly roadmap
• Be able to effectively make budget and media mix recommendations based on business performance relative to identified KPIs both presently and for future months.
• Ongoing reporting on performance of media and offering recommendations to support client’s goals or build off learnings that are backed by data.
• Confidently leverage post-purchase survey data to drive top-of-funnel recommendations.
• Establishing key business KPIs and translating them into relevant in-platform targets for specialists to optimize against
• Drive ongoing, proactive collaboration with specialists to problem-solve, drive stronger performance, etc.
• Lead client calls and serve as the primary points of contact for any ongoing client needs.
• Support senior team members in best practice refinement and development.

Bookkeeper

Strategic Business Analyst

Senior Paid Social Specialist

Staff Accountant

Senior Customer Engineer

Principal Integrations Engineer

Account Executive

Solidity Developer – DeFi, Payments

Data Operations Specialist, Clay & Enrichment

Paid Search Specialist

RevOps Architect

Systems Administrator

Growth Strategist

Senior Staff Accountant

Head of Demand Generation

Mid Level Software Engineer

Head of Growth

GTM Engineer

Account Executive

Desktop Support Specialist

Customer Support Specialist

Customer Success Specialist

Customer Success Manager

Solutions Architect

Accounting Manager

Account Executive – SaaS Sales

SaaS Recruiter

Senior Ecommerce Growth Strategist