Kraken

Product Designer

• Help us use technology to make a big green dent in the universe!
• Lead design across a customer experience that feels like one system.
• Ensure the entire ecosystem makes sense across end customers, enterprise users, and operational teams.
• Partner with the Frontend Engineering team to strengthen Kraken’s design system and embed accessibility from the start.
• Lead and mentor a talented group of UX/UI designers.

Design Lead – Maternity Cover

• You’ll lead design across Communications, Customer Lifecycles, Financials & Commercials, and Frontend platform experiences.
• You’ll partner with our Frontend Engineering team to build foundations that allow teams to move faster.
• We’re looking for someone with strong systems thinking and strong ways of working, to sharpen rituals, documentation standards, and collaboration patterns with Product & Engineering.
• You’ll lead and mentor a talented group of UX/UI designers, impacting quality standards and team development.

Design Lead – Kraken Customer

Platform Engineer

• Help us use technology to make a big green dent in the universe!
• Kraken powers some of the most innovative global developments in energy.
• We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
• It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
• We have expanded our tentacles and are looking for someone (based in Tokyo, Japan or remote within Japan) to join our Global Platform Engineering Reliability - Product Reliability team.
• Our Reliability group is responsible for architecting, developing, and maintaining the resilient and scalable infrastructure that powers and supports our platform.
• As a Product Reliability Engineer within the newly created ‘Product Reliability’ team, you'll be responsible for ensuring the availability, performance and scalability of the products on our platform.
• Your proficiency in supporting products that serve millions of customers will ensure stability and high performance for our brands and clients.
• You’ll keep up with best practices in building products for scale. Your communication skills and attention to detail will be indispensable as you pinpoint areas for enhancement, ensure optimal product performance and continuously improve our reliability and efficiency.

Senior Platform Engineer – Product Reliability

• Teach and support product teams on best practices for reliability
• Support product teams in improving the performance and availability of their systems
• Provide comprehensive feedback to the wider Platform group on improvements
• Collaborate with product teams to support the release of new features and services
• Assist application teams with post-incident tasks

Account Manager

• Define, execute and evolve our North America partnership strategy across DER manufacturers and the wider energy ecosystem.
• Build and maintain strategic relationships with leading low-carbon technology manufacturers, complementary software providers, and ecosystem partners.
• Own and evolve Kraken’s manufacturer integration proposition in North America, ensuring Kraken maintains a market-leading offering.
• Identify, evaluate, and prioritise new partnership opportunities that support Kraken’s commercial and product strategy.
• Manage inbound partnership opportunities and maintain a strong pipeline of prospective partners.
• Lead commercial negotiations and partnership agreements with prospective partners, working closely with legal and commercial stakeholders.
• Work closely with and support the sales team to understand prospective client needs and provide insight into existing and planned partnerships.
• Facilitate early technical and commercial engagement with partners, proactively identifying implementation risks and driving scalable, standardised integration approaches.
• Provide commercial insights and input into the integrations product roadmap, joining regular cross-team ceremonies and providing input on the partnerships pipeline.
• Work cross-functionally with product, integrations, engineering, and delivery teams to support partner onboarding and successful implementation.
• Maintain strong ongoing relationships with existing partners, including governance, contract management, and performance reviews.
• Maintain a close relationship with Delivery and Kraken clients to understand their partnership needs, synthesise against existing or prospective partner capabilities, and put forward recommendations.
• Develop and maintain externally facing documentation on our existing partner ecosystem for Kraken North America clients.
• Working with Kraken North America clients to ensure any partner contractual conditions are understood and adhered to.
• Represent Kraken externally across the North American energy ecosystem, including at industry events, conferences, and partner engagements.

Partnerships Director

Product Marketing

• Own and execute the go-to-market (GTM) strategy for one or more products
• Tailor messaging and develop compelling content to drive adoption and support sales efforts
• Work cross-functionally with Product, Sales, and Customer Success teams
• Play a critical role in driving product adoption and influencing strategic decisions

Senior Product Marketing Manager

Bilingual

• Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, operations and culture transformation
• Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk
• Develop deep relationships with our C-suite client executives
• Communicate effectively to stakeholders at all levels, both internally and externally
• Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed
• Set the direction and pace for program execution. Managing internal and external expectations, removing blockers and making prioritization decisions to enable successful client transformations
• Understand the program details and report progress to the client and internal stakeholders
• Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety.

Transformation Director – Energy Utilities, Bilingual English/Greek

Product Manager

• Act as a product-led PM
• Drive discovery, identify underlying customer problems
• Help steer significant migrations onto the Kraken platform
• Navigate ambiguity, prioritise your team's work
• Leverage data rigorously to spot new product opportunities
• Integrate modern tools including AI to accelerate your work
• Partner with customer teams to quickly triage operational issues

Frontend Engineer

• Design, build, and maintain high performing and reliable code for Kraken’s products. • Strive to find simple, elegant solutions. • Be a hands-on contributor. • Support fellow engineers via pairing, design review, and code review. • Delight our customers and colleagues.

Front End Engineer – Mid-level

Business Development Rep

• Help us use technology to make a big green dent in the universe!
• Identify, develop, and close strategic partnerships that drive the growth of our residential flexibility portfolio.
• Engage with key stakeholders within energy retailers to integrate flexible residential assets into the grid ecosystem.

Business Development Lead – Residential

Communications

• Combine people leadership, delivery oversight, and subject-matter expertise across multiple clients and countries.
• Raise the standard of delivery excellence, developing talent, and ensuring consistency of practice across different countries and clients.
• Act as the primary escalation point for complex engagements, removing technical and organizational blockers to enable successful client transformations.
• Drive alignment between regional client needs and Kraken’s product strategy, maximizing adoption of core products.
• Facilitate cross-country collaboration and knowledge sharing to leverage successful patterns across the region.

Regional Practice Lead – Communications

Customer Success Manager

• Lead Kraken’s most strategic client relationships in Japan
• Shape and build our Customer Success presence in the region
• Act as a Client Partner for key accounts and regional leader for Customer Success
• Establish long-term partnerships with utilities and adapt our model to local market dynamics
• Drive adoption and scaling of Kraken’s platform to ensure clients achieve meaningful business outcomes

Director, Customer Success

Full-stack Engineer

• Defining and driving the technical direction for new software capabilities on the Kraken platform to support distribution network needs.
• Designing and developing scalable and resilient software solutions that integrate with and extend the core Kraken platform.
• Collaborating with cross-functional teams, including global product teams, to align development efforts and support changes to the underlying product.
• Contributing to domain understanding and technical problem-solving specific to the energy distribution sector within the Kraken ecosystem.
• Writing and maintaining robust Python and Django code, including asynchronous processing, ensuring compatibility and leveraging the Kraken platform.
• Working on integrations with relevant energy systems, ensuring seamless data flow within the Kraken architecture.

Senior/Mid Software Engineer – Kraken Distribution

• Help us use technology to make a big green dent in the universe!
• As the Lead, you will manage people across the US and EU, as well as coordinate with your APAC counterpart, delivery management, and global Platform leadership to ensure a smooth process for just-in-time Kraken app delivery, champion automation, and solve unique client requirements to ensure networking, regulatory, data safety, and other needs are met.
• Work closely with the APAC Solutions lead, Director, Heads of Platform Engineering and Client Engineering to define strategic objectives and team direction
• Deliver technical improvements such as small features and bug fixes
• Provide production support for highly-available, large-scale internet-facing distributed systems

Lead Platform Engineer – Solutions

Data Engineer

• Build the platform used by Analytics Engineers to transform raw data into insights
• Investigate and implement new tooling
• Maintain and build on existing data infrastructure and tools
• Consult the business on Analytics Engineering best practices
• Support the internationalization of data infrastructure