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About the role
Key responsibilities & impact- You’ll lead design across Communications, Customer Lifecycles, Financials & Commercials, and Frontend platform experiences.
- You’ll partner with our Frontend Engineering team to build foundations that allow teams to move faster.
- We’re looking for someone with strong systems thinking and strong ways of working, to sharpen rituals, documentation standards, and collaboration patterns with Product & Engineering.
- You’ll lead and mentor a talented group of UX/UI designers, impacting quality standards and team development.
Requirements
What you’ll need- Significant experience leading design across complex, multi-domain SaaS products
- Immersed but pragmatic use of AI to accelerate research, prototyping, and design with modern design tools and workflows (Figma is our primary design tool).
- Human-centred design processes, and knowing when to go deep vs. move fast.
- Proven design systems experience in live, scaled environments (governance, adoption, dev collaboration)
- Accessibility-first design embedded in production environments (WCAG and beyond)
- Experience operating in regulated or high-stakes domains
- Clear evidence of developing high-performing designers
Benefits
Comp & perks- Level-up days: one full day each month dedicated to learning and personal development.
- Design talks: share ideas, experiments, and learnings or just enjoy and be inspired.
- Spa days: monthly time to focus on small improvements, experiments, or quick wins for users (plus free lunch!).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
design systemshuman-centred designaccessibility-first designAI in designprototypingFigmaSaaS productsdocumentation standardscollaboration patternsUX/UI design
Soft Skills
systems thinkingmentoringleadershipcollaborationcommunicationorganizational skillsteam developmentquality standardspragmatismadaptability