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Kraken

Senior Platform Engineer – Product Reliability

Kraken

Product Reliability Engineer focusing on high performance and reliable infrastructure for energy management platform. Join Kraken in transforming the energy industry with innovative technology.

Posted 6/3/2026full-timeTokyo • 🇯🇵 JapanSeniorWebsite

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformJavaScriptReact

About the role

Key responsibilities & impact
  • Help us use technology to make a big green dent in the universe!
  • Kraken powers some of the most innovative global developments in energy.
  • We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
  • It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
  • We have expanded our tentacles and are looking for someone (based in Tokyo, Japan or remote within Japan) to join our Global Platform Engineering Reliability - Product Reliability team.
  • Our Reliability group is responsible for architecting, developing, and maintaining the resilient and scalable infrastructure that powers and supports our platform.
  • As a Product Reliability Engineer within the newly created ‘Product Reliability’ team, you'll be responsible for ensuring the availability, performance and scalability of the products on our platform.
  • Your proficiency in supporting products that serve millions of customers will ensure stability and high performance for our brands and clients.
  • You’ll keep up with best practices in building products for scale. Your communication skills and attention to detail will be indispensable as you pinpoint areas for enhancement, ensure optimal product performance and continuously improve our reliability and efficiency.

Requirements

What you’ll need
  • 3+ years of experience in software development
  • Proficiency in JavaScript and React
  • Bachelor's degree in Computer Science or related field
  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Must be fluent in English and Spanish.

Benefits

Comp & perks
  • Great communication skills, working effectively with developers, product managers and other business stakeholders to understand, design and deliver impactful projects and reliability improvements
  • Solid hands-on experience across our core platform stack:
  • **AWS** (supporting and improving cloud infrastructure used by product teams)
  • **Terraform** (infrastructure as code; comfortable operating with Terraform day-to-day)
  • **Kubernetes** (container orchestration and deployment management; comfortable working with Kubernetes day-to-day)
  • Experience using industry-standard observability tooling - we use Datadog, Grafana, Prometheus and Rootly (experience with other monitoring/alerting platforms is transferable)
  • Strong collaboration and communication skills - able to work effectively with developers, product managers, and other stakeholders to design and deliver impactful observability “golden paths” and monitoring experiences
  • Exposure to Python (or a similar C-based language like TypeScript, Go, C#) - able to understand how applications behave in production to support observability and reliability improvements
  • Previous experience working in small, highly autonomous teams
  • Comfortable with ambiguity and able to create structure in unclear situations
  • Proactive learning mindset (experiment, iterate, and adapt as the team evolves approaches)
  • Strong asynchronous written communication (Slack/Notion/docs) and a habit of keeping others in the loop
  • Autonomy and accountability - making progress independently and owning outcomes

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Hard Skills & Tools
JavaScriptReactsoftware developmentcloud platformsAWSAzureGCPproduct reliabilityperformance optimizationscalability
Soft Skills
communication skillsattention to detail
Certifications
Bachelor's degree in Computer Science