Kong Inc.

Account Executive

• Develop and execute sales strategies to target enterprise customers
• Own the entire sales cycle from prospecting to closing deals
• Collaborate with internal teams to ensure a seamless sales experience
• Identify customer pain points and deliver customized product demos
• Build and nurture relationships with C-level executives
• Lead account planning efforts by researching potential customers
• Monitor and manage sales activities and results
• Stay updated on industry trends and competitor offerings
• Contribute to business growth initiatives
• Represent Kong with professionalism

Enterprise Account Executive, French Speaking

Account Manager

• Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.
• Meet individual quotas and objectives.
• Responsible for assigned territory account planning and forecasting.
• Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.
• Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.
• Represent Kong most professionally and support our customers to the best of your ability.

Enterprise Account Manager

Full-stack Engineer

• Own the entire front-end surface of Volcano — from architecture decisions to the last pixel of a data visualisation — operating as the sole UI authority on the team
• Build log views, chart components, table interfaces, and graph-based agent workflow visualisations that are both technically precise and visually intentional
• Architect front-end systems within a Next.js monorepo that are performant, maintainable, and designed with the full-stack context in mind — not in isolation from it
• Drive collaborative pair design sessions with Mark and the broader Volcano team, iterating quickly and without attachment to prior work when product direction shifts
• Integrate with backend services built in Go — understanding auth flows, API contracts, and where the UI layer fits within the broader system architecture
• Contribute to the upcoming LLM-driven code generation and deployment flow, building web-based text editors, chat interfaces, and dynamic graph visualisations for agent orchestration
• Participate in PR reviews via GitHub, contributing to technical rigour and code quality across the Volcano codebase

Senior Software Engineer

Artificial Intelligence

• Spend time inside business teams to understand how they actually work — their tools, processes, pain points, and highest-priority outputs.
• Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings.
• Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice — moving them from early experimentation to confident, independent use.
• Recognize when a solution built for one team applies to others, and do the work to make it reusable across the organization.
• Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence.
• Set documentation standards for the team — every tool, workflow, and lesson learned should be captured so it doesn't live only in your head.
• Help develop Kong's internal AI governance standards in partnership with IT, Security, and Engineering.
• Mentor junior team members and interns, giving them hands-on experience and clear feedback.
• Stay current on AI developments and translate what's relevant into practical applications for Kong's business context.

Senior AI Enablement Specialist – FE

Engineer

• Architect and implement advanced API gateway and service mesh solutions with enterprise clients.
• Lead technical deep-dive sessions, workshops, and proof-of-concepts.
• Drive the resolution of critical customer technical issues in collaboration with engineering and product teams.
• Own the technical success of strategic customer accounts from pre-sales engagement through post-implementation.
• Influence product roadmap by capturing critical customer feedback.
• Mentor junior engineers and technical account managers.

Forward Deployed Engineer

• Develop and execute sales strategies to target enterprise customers
• Own the entire sales cycle from prospecting to contract negotiations
• Collaborate with internal teams to ensure a seamless sales experience
• Identify customer pain points and align solutions to address them
• Build and nurture relationships with C-level executives within target accounts
• Lead account planning efforts researching potential customers
• Monitor and manage sales activities and results

Enterprise Account Executive

Solutions Engineer

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
• Support PoCs throughout the entire evaluation process.
• Ensure 100% customer satisfaction across assigned set of accounts.
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
• And any additional tasks required by manager.

Staff Solutions Engineer

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
• Understand customer requirements and how the Kong platform can help.
• Support PoCs throughout the entire evaluation process.
• Ensure 100% customer satisfaction across assigned set of accounts.
• Prioritize customer needs and coordinate with support, product, and engineering teams.
• Create technical documentation for DevOps, implementations, and services engagements.
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.

Staff Solutions Engineer – Commercial

• Develop and implement a comprehensive strategy for contract renewals
• Work closely with account executives to ensure a seamless renewal process
• Identify expansion opportunities to generate additional revenue
• Act as the primary point of contact for renewal-related inquiries
• Conduct account reviews to forecast renewals accurately

Renewal Account Representative

Business Development Rep

• Identify and qualify new business opportunities across the EMEA commercial segment, working closely with our Sales and Marketing teams.
• Build and run outbound campaigns end-to-end, from idea to qualified meeting
• Engage decision-makers across phone, email, LinkedIn, and video
• Partner closely with AEs and Marketing, you’re a connector, not just a top-of-funnel rep
• Keep Salesforce clean and your pipeline tighter, process matters here
• Utilise AI to boost productivity, work at pace and personalise your messaging
• Invest in your own development, your manager will meet you where you are and help you get to what’s next

Commercial Account Development Representative, German Speaking

• Build and run outbound campaigns end-to-end, from idea to qualified meeting
• Engage decision-makers across phone, email, LinkedIn, and video
• Partner closely with AEs and Marketing, you’re a connector, not just a top-of-funnel rep
• Keep Salesforce clean and your pipeline tighter, process matters here
• Utilise AI to boost productivity, work at pace and personalise your messaging
• Invest in your own development, your manager will meet you where you are and help you get to what’s next

Commercial Account Development Representative, Swedish Speaking

• Identify and qualify new business opportunities across the EMEA commercial segment
• Work closely with Sales and Marketing teams
• Build and run outbound campaigns end-to-end, from idea to qualified meeting
• Engage decision-makers across phone, email, LinkedIn, and video
• Partner closely with AEs and Marketing, you’re a connector, not just a top-of-funnel rep
• Keep Salesforce clean and your pipeline tighter, process matters here
• Utilise AI to boost productivity, work at pace and personalise your messaging
• Invest in your own development, your manager will meet you where you are and help you get to what’s next

Commercial Account Development Representative, Dutch Speaking

Sales Development Rep

• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call
• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• And any additional tasks required by the manager

Sales Development Representative

• Lead and develop a high-performing team of SDRs.
• Hire the best talent in the industry. Shape development programs for career progression to keep talent engagement and doing great work at Kong.
• Maintain operational rigor across all elements of the business. Drive a predictable business.
• Drive a positive and collaborative culture that inspires teamwork and professional growth.
• Find a successful balance in a hybrid in-office environment
• Create a reporting and feedback loop with stakeholders on team performance, KPIs, customer insights, roadblocks, and pipeline forecasts.
• Work within an ecosystem of leaders across Sales, Revenue Operations, Marketing, Customer Success, and Partnership teams to design and execute a go-to-market plan for pipeline generation.
• Excel in change management as the company strives to meet critical and aggressive revenue milestones
• Maintain a strong pulse on the market. Facilitate a feedback loop between Sales and other departments.
• Identify opportunities to innovate. Be a catalyst to positive change.

Sales Development Manager

• Develop and execute sales strategies to target enterprise customers
• Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals
• Collaborate with internal teams, including product, marketing, and customer success
• Identify customer pain points and align solutions
• Build and nurture relationships with C-level executives and key decision-makers within target accounts
• Lead account planning efforts
• Monitor sales activities and results
• Stay updated on industry trends
• Contribute to business growth initiatives
• Represent Kong with professionalism at industry events