Kong Inc.

Growth Marketing

• Define the long-term growth strategy for Kong’s self-serve and hybrid motions across Konnect, Insomnia, and future product surfaces.
• Build and lead a world-class growth organization — spanning growth PMs, analysts, designers, and lifecycle marketers.
• Own the activation, conversion, and expansion funnels across the platform.
• Drive alignment between Product, Sales, Marketing, and Customer Success to deliver a seamless transition from self-serve to enterprise engagement.
• Lead the roadmap for pricing, packaging, and in-product experimentation.
• Run weekly and monthly growth reviews with executive stakeholders.
• Oversee the evolution of Kong’s in-product assist experiences — from chat guidance to contextual help.

Head of Growth

DevOps Engineer

• Partner with technical product owners, IT teams, and cross-functional stakeholders to understand business processes, requirements, and objectives.
• Translate business needs into detailed technical specifications, user stories, and process flows to support IT implementation.
• Serve as the primary point of contact between business units and IT, ensuring solutions align with organizational strategy and system capabilities.
• Monitor, analyze, and optimize cloud usage through FinOps platforms to maximize cost efficiency while supporting internal team productivity.
• Define and enforce cloud resource tagging standards and cost allocation models to enable accurate chargebacks and financial transparency.
• Collaborate with IT and business teams to identify and implement cost-saving initiatives, including: Rightsizing non-production resources, Auto-shutdown and scheduling policies, Strategic use of Reserved Instances and Savings Plans for internal tools, Produce monthly OPEX variance reports, forecasts, and actionable insights for finance partners and departmental leadership.
• Establish governance and review processes for the security posture of critical SaaS collaboration platforms (e.g., Google Workspace).

Cloud Operations Engineer

Full-stack Engineer

• Designing, developing, and maintaining Kong’s Gateway Operator and Ingress Controller to ensure reliability, performance, and scalability.
• Contributing to open-source projects and engaging with the community to drive innovation in API connectivity.
• Collaborating with cross-functional teams (engineering, product, DevOps) to build new features and enhance existing functionality.
• Writing clean, efficient, and well-tested code in Golang while ensuring high code quality through automated testing and peer reviews.
• Optimizing performance for high-throughput, low-latency distributed systems.
• Building and maintaining integrations with Kubernetes and cloud providers (AWS, GCP, Azure).
• Participating in technical design discussions, architecting solutions, and contributing to technical roadmaps.
• Troubleshooting complex system issues and ensuring high availability and resilience.
• Mentoring junior engineers and fostering a culture of innovation and collaboration.
• Staying up to date with emerging trends in cloud computing, Kubernetes, and service meshes.

Senior Software Engineer – Kubernetes

Account Executive

• Develop and execute sales strategies to target mid-market and enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
• Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
• Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
• Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
• Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
• Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
• Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
• Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
• Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
• Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.

Enterprise Territory Account Executive

Manager

• Build the analytical foundation of pricing: Design, build, and maintain core pricing and monetization dashboards and reporting infrastructure.
• Own pricing intelligence: Become the go-to expert for data-driven insights on pricing and monetization.
• Lead analysis for new pricing initiatives: Drive the quantitative modeling and research for new product introductions, packaging changes, and pricing experiments.
• Optimize existing monetization: Analyze pricing and packaging performance across customer segments and products.
• Create internal pricing tools: Own and improve the internal pricing calculator used by sales teams.
• Partner across teams and functions: Collaborate with sales, finance, revenue operations, and product teams to align monetization strategies with business goals.
• Improve monetization operations: Work with GTM systems teams to strengthen our data practices, reporting accuracy, and pricing process efficiency.

Senior Manager, Monetization Analytics, Pricing

Recruitment

• Build and nurture a pipeline of top talent
• Map out competitor sales orgs and execute targeted headhunting campaigns.
• Partner with GTM Leadership to define "What Good Looks Like" for each specific role, region, and function.
• Go beyond the resume: Assess candidates on their specific deal mechanics.
• Drive a rigorous interview process that balances speed with quality.
• Mentor other recruiters on GTM terminology, objection handling, and closing strategies.
• Track conversion metrics to optimize the funnel.

GTM Recruiter – Contract

• Go beyond the Profile: Assess candidates on their specific deal mechanics.
• Build and nurture a pipeline of top 1% sales talent.
• Partner with Sales Leadership to ensure alignment on the profile.
• Drive a rigorous interview process that balances speed with quality.
• Mentor other recruiters on sales terminology, objection handling, and closing strategies.

Sales Recruiter – Fixed Term Contract

Product Marketing

• Leverage modern data and enrichment tools (e.g., Clay and similar platforms) to deliver timely, high-quality leads to SDRs and AEs based on actionable buying signals.
• Build and optimize systems that generate net-new opportunities, accelerate pipeline creation, and improve conversion across the funnel.
• Apply AI to design, automate, and continuously improve GTM workflows, outbound sequences, routing logic, and personalized prospect outreach.
• Act as a GTM “co-pilot” — proactively identifying friction points, surfacing growth opportunities, and helping teams unlock incremental performance through better systems and execution.
• Monitor and improve lead management and outbound execution processes, making recommendations on routing, sequencing, campaigns, and velocity improvements.
• Lead the execution of the global top-of-funnel operating cadence, enabling consistent inspection across the lead/contact-to-opportunity and early-sales lifecycle.
• In partnership with SDR and Marketing, provide visibility into funnel health, lead performance, SDR productivity, and efficiency metrics via BI and analytics tools.
• Lead annual SDR GTM planning process to include fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, territory planning.
• Partner with leadership to design and implement the SDR GTM structure, segmentation and coverage model.
• Support SDR leadership with preparation of key management deliverables, including Quarterly Business Reviews and executive readouts.
• Own CRM data quality, lead and pipeline analytics, forecasting inputs, and ad-hoc regional reporting needs.
• Participate in regular cross-functional forums with Sales, Marketing, Finance, and Operations to resolve issues, align plans, and drive change management.
• Ensure sales leadership issues are addressed efficiently, thoughtfully, and with strong follow-through.
• When requested, assess inquiries directed to the VP of SDR, determine the appropriate course of action, and delegate to the right stakeholders.
• Take on additional projects and responsibilities as needed to support the broader GTM organization.

GTM Strategy – Operations Manager

• Architect and drive specialised sourcing strategies to secure world-class, typically hard-to-find, talent for senior-level (Senior, Staff, Principal) and highly specialised technical roles.
• Serve as a talent consultant to executives and senior leadership, leveraging deep market intelligence to advise on organisational design, compensation structures, and global talent mapping.
• Proactively build and maintain a hyper-focused pipeline of passive candidates, positioning Kong as an employer of choice in competitive markets.
• Conduct thorough screenings and interviews to assess candidates' technical skills and cultural fit, acting as a steward for our hiring bar.
• Maintain meticulous job postings and candidate data within our Applicant Tracking System (ATS).

Talent Acquisition Sourcer – 6 Month Contract

Sales

• You will build and strengthen a quality, scalable, regional sales team focused on the acquisition of new brands and targeted account plans.
• This leader will work closely with our other senior leaders to ensure that decisions drive the overall Kong business goals and our long-term vision continues to thrive.
• You will play a part in reshaping and leading the incredible growth of Kong.

Regional Sales Director

• Drive Federal expansion by developing and executing a Federal go-to-market strategy
• Own the full sales cycle from opportunity identification to closing
• Engage with ecosystem partners to accelerate deal velocity
• Build trusted relationships with executive and program-level contacts
• Collaborate with internal teams for seamless customer experiences
• Conduct strategic account planning and pipeline management
• Stay informed on Federal IT initiatives and represent Kong Federal at events

Enterprise Account Executive – Federal

Technical Customer Success

• Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes
• Defining what ‘good’ looks like in terms of adoption plans, post-sales engagement, what is recommended and why
• Working with Sales and Product teams to ensure our customers are getting the most out of the solution
• Helping innovate our tooling and processes to make you and your team more efficient
• Working on innovative and cutting edge customer projects
• Learning our products and technologies, taking that knowledge and applying it to real world usage
• Collaborating with other peers, business partners and groups. Representing not only yourself and the rest of your team but all of Kong and other exciting tasks you may identify to grow our company

Senior Technical Customer Success Manager

• Build and maintain Kong Identity's core services
• Implement scalable token generation, validation, and introspection services
• Develop Kong Identity's claims engine
• Build client management features
• Implement integration points between Kong Identity and Gateway Manager
• Develop Kong Identity APIs and work on SDKs
• Build monitoring, logging, and analytics capabilities
• Work on global infrastructure components
• Contribute to Kong Identity's security posture
• Support production services through on-call responsibilities
• Write comprehensive automated tests and participate in code reviews
• Collaborate with cross-functional teams

Senior Software Engineer – Kong Identity

• Develop and execute sales strategies to target enterprise customers
• Own the entire sales cycle from prospecting to closing deals
• Collaborate with internal teams to ensure seamless sales experience
• Identify customer pain points and align solutions
• Build and nurture relationships with C-level executives
• Lead account planning efforts by researching potential customers
• Monitor and manage sales activities and results
• Stay updated on industry trends and market changes
• Contribute to business growth initiatives and feedback to teams