Renewal Account Representative

Kong Inc.

Renewals Manager driving customer retention and revenue expansion for Kong's API and AI technologies. Focusing on maximizing contract renewals and upsell opportunities within existing customer base.

Posted 6/9/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Develop and implement a comprehensive strategy for contract renewals
Work closely with account executives to ensure a seamless renewal process
Identify expansion opportunities to generate additional revenue
Act as the primary point of contact for renewal-related inquiries
Conduct account reviews to forecast renewals accurately

Requirements

What you’ll need

2+ years of experience in sales, sales development, or account management
Strong analytical skills
Excellent communication, interpersonal, and negotiation skills
A genuine commitment to customer satisfaction or loyalty

Benefits

Comp & perks

Competitive salary
Health insurance
401(k) matching
Flexible work hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

analytical skillscommunication skillsinterpersonal skillsnegotiation skillscustomer satisfactioncustomer loyalty