Keeper Security, Inc.

Account Manager

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Associate Account Manager, Federal

Account Executive

• Create and implement a strategic sales plan to achieve revenue targets and expand market presence
• Drive pipeline generation and revenue growth within assigned SLED territory through proactive outbound calls, emails, channel partners and virtual meetings
• Bring an already established and develop a further deep understanding of public sector procurement cycles, funding sources, and regulatory requirements
• Utilize current, extensive SLED contact pipeline from previously established and built relationships
• Identify and pursue new business opportunities through cold calling, networking, lead generation campaigns, strategic channel partnerships and referrals
• Build and maintain strong relationships with prospective customers, understanding their business needs and presenting tailored solutions
• Build and create a constant pipeline of prospective SLED customers
• Manage the full sales cycle from initial contact through to closing, ensuring accurate forecasting and reporting
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Conduct high-level sales presentations and negotiations to secure large enterprise deals
• Balance scheduling sales meetings with new clients on a weekly basis
• Participate in cold call/role play activities and shadow cold calls with colleagues
• Work collaboratively with the legal and sales ops teams to oversee the preparation proposals and execution of contracts, ensuring all terms are clearly understood and agreed upon
• Work closely with the marketing, product, and customer success teams to ensure alignment and maximize customer satisfaction
• Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and potential threats
• Ability to travel to and from customer meetings, partner meetings and conferences (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Enterprise Sales Executive, SLED

Marketing

• Develop and own Keeper’s global channel marketing strategy, ensuring alignment with corporate goals and regional sales priorities
• Lead, mentor and develop a global team of channel marketing professionals
• Establish frameworks, processes and KPIs for scalable channel marketing execution across all regions
• Drive integrated go-to-market strategies that support reseller, distributor and MSP partners
• Collaborate with channel sales leadership to ensure joint revenue goals, partner tiers and program initiatives are supported by comprehensive marketing plans
• Oversee the creation and global rollout of partner enablement materials, welcome kits, onboarding programs and campaign-in-a-box resources
• Evolve Keeper’s partner portal content strategy, ensuring alignment with top priorities, product launches and regional needs
• Support development and execution of global partner programs, incentives, MDF utilization and partner co-marketing initiatives
• Lead the planning and execution of global multi-touch channel campaigns to drive pipeline, deal acceleration and partner engagement
• Guide co-branded marketing efforts with resellers, distributors and MSPs across digital, email, events and content
• Oversee regional events, tradeshows and virtual webinar programs, ensuring consistent brand presence and measurable outcomes
• Create and manage the global channel marketing calendar, ensuring timely communication and cross-functional alignment
• Partner with product marketing, creative, digital, content and sales operations to support channel-focused messaging and assets
• Analyze campaign performance, partner engagement and ROI to inform quarterly planning, budget allocation and long-term strategy
• Monitor industry trends and competitive developments to evolve Keeper’s channel marketing approach

Director of Channel Marketing

Account Manager, SLED

Support Engineer

• - Provide exceptional customer service while responding to phone, e-mail and online requests for technical support
• - Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle
• - Assist customers in the installation and deployment of Keeper’s software products
• - Track and monitor all support cases to ensure timely resolution and follow-up
• - Clearly identify, document, and find solutions for customer issues and product problems
• - Escalate critical customer situations to the appropriate level of management and engineering expertise
• - Communicate technical issues and solutions to the engineering, QA, sales, and support teams as well as to the customer base

Systems Support Engineer – Weekend Shift

Growth Marketing

• Plan, execute and optimize large-scale digital user acquisition campaigns across paid search, paid social, display, video and mobile app channels
• Own daily performance management, including budget allocation, bid strategies, audience segmentation, creative testing and pacing
• Design and run structured A/B and multivariate experiments to improve CTR, conversion rate, CAC, ROAS and full-funnel performance
• Analyze performance across channels and present insights, forecasts and recommendations
• Collaborate with design teams to develop high-performing ad concepts and assets across text, image, video and landing pages
• Identify, test and scale new channels and opportunities to expand user acquisition efficiently
• Stay up to date on platform changes, algorithm updates, privacy policies and competitive trends to continuously refine channel strategy
• Maintain acquisition dashboards, KPIs and weekly reporting with full accountability for CAC, spend efficiency and user growth targets
• Partner with analytics, product, web and marketing ops teams to ensure accurate attribution, event tracking, pixel configuration and reporting
• Ensure all campaigns align with Keeper’s brand standards, consumer messaging and compliance guidelines

Senior Manager, Consumer User Acquisition

QA Automation Engineer

• Design, build and maintain automated test frameworks for Commander CLI and SDKs in Python, .NET and related integrations
• Develop end-to-end, integration and system-level test suites that validate automation workflows and DevOps use cases
• Implement test pipelines and automation in CI/CD environments to ensure consistent quality and rapid feedback
• Collaborate with engineering and product teams to define testing requirements, acceptance criteria and automation strategies
• Validate security, encryption, authentication and cross-platform functionality across Linux, Windows and macOS
• Build automation tools that simulate real-world DevOps environments and enterprise integrations
• Identify, diagnose and resolve complex issues related to reliability, performance or security
• Perform code reviews, improve test documentation and promote automation best practices across the team
• (Lead potential) Mentor teammates, influence automation architecture and support roadmap planning

Senior Software Automation Engineer

• Create and implement a strategic sales plan to achieve revenue targets and expand market presence
• Identify and pursue new business opportunities through cold calling, channel partner development, networking, lead generation campaigns and referrals
• Build and maintain strong relationships with prospective customers, understanding their business needs and presenting tailored solutions
• Build and create a constant pipeline of prospective customers
• Manage the new business sales cycle from initial contact through to closing, ensuring accurate forecasting and reporting
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Conduct high-level sales presentations and negotiations to secure large enterprise deals
• Balance scheduling sales meetings with new clients on a weekly basis
• Participate in cold call/role play activities and shadow cold calls with colleagues
• Work collaboratively with the legal and sales ops teams to oversee the preparation proposals and execution of contracts, ensuring all terms are clearly understood and agreed upon
• Work closely with the marketing, product, and customer success teams to ensure alignment and maximize customer satisfaction
• Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and potential threats
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Enterprise Sales Executive

QA Engineer

• Develop, execute and maintain test plans, test cases and automated tests for PAM and KSM functionality
• Perform integration testing across cloud providers (AWS, Azure, GCP), IAM platforms (Okta, Ping Identity, Active Directory) and CI/CD systems (Jenkins, GitLab, Azure DevOps)
• Validate functionality across Windows, Linux, databases and hybrid infrastructure environments
• Identify, report and validate defects, collaborating with development and product teams for resolution
• Execute security-focused testing workflows and partner with security teams to ensure alignment with industry standards
• Perform stress, reliability and fault-tolerance testing for PAM and KSM services
• Analyze logs, errors and system behavior to troubleshoot failures and identify root causes
• Recommend improvements to enhance product usability, resilience and security
• Maintain clear documentation of testing procedures, results and reproducible steps
• Stay current with industry trends, competing products and emerging best practices in PAM and secrets management

Senior QA Analyst, PAM

• Test database functionality, data structures and backend data flows for the Keeper platform and encrypted vault
• Validate CRUD operations, indexing behavior, schema updates, migrations and cross-service data interactions
• Verify data integrity, consistency and correctness across distributed systems and cloud environments
• Execute SQL queries to validate stored data, relationships, constraints and backend logic
• Review and test schema changes, stored procedures, triggers and database-level logic
• Analyze logs, query results and backend output to identify defects or anomalies
• Conduct regression testing for database updates, schema changes and backend releases
• Validate performance and responsiveness of database queries in collaboration with engineering
• Evaluate vault-level operations that impact stored records, metadata and encryption workflows
• Document defects, test results and reproducible steps with clear detail for engineering teams
• Participate in reviews of data-handling requirements, edge cases and system behaviors

Senior QA Analyst

Data Engineer

• Lead, mentor and develop a high-performing team of data engineers and data analysts.
• Define and communicate the strategic vision for data infrastructure that enables self-service analytics and accelerates time to insight
• Oversee the design and development of scalable data pipelines to ingest, transform and deliver high-quality data from various sources
• Implement data quality frameworks, monitoring systems and validation processes to ensure accuracy, consistency and reliability
• Partner with data scientists, analysts and software engineers to design and implement complex data models and analytical solutions
• Guide the development and automation of data processing workflows
• Maintain hands on technical proficiency to accurately assess task complexity, review code and validate time estimates
• Drive performance management processes including goal setting, feedback cycles and performance improvement plans when needed
• Foster a culture of transparency where team members surface risks and delays early
• Collaborate with non-technical stakeholders to gather requirements, communicate technical concepts and deliver actionable, data-driven insights
• Drive continuous improvement, operational excellence and innovation within the Data Engineering team

Manager, Data Engineering

SDET

• Develop and execute automated test scripts using Playwright framework
• Collaborate with cross-functional teams to define, design, and implement test automation strategies
• Maintain and enhance existing automated test suites to ensure they align with application updates
• Identify, record, and track software defects, and verify fixes through re-testing.
• Perform end-to-end testing for various web applications to ensure seamless user experience
• Analyze test results, generate reports, and provide feedback to the team
• Integrate manual test paths using API scripts into software UI for process automation
• Participate in code reviews and ensure adherence to best practices in test automation
• Work with other software engineers to optimize automation development improvement and its functionality

QA Automation Engineer, Browser Extension

Sales Engineer

• Provide and manage pre-sales technical support for the technical sales process of Keeper products
• Work closely with the sales team to identify customer opportunities and understand their business needs
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
• Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
• Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
• Works on issues that affect design/selling success or address future concepts, products or technologies
• Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity, issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participates as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company