Jones Lang LaSalle Americas, Inc.

Project Manager

• Provide reliable, timely, and professional support to the Western Canada Team
• Lead day to day project management activities for major capital projects
• Manage multiple projects in various phases of development
• Negotiate and hold all parties accountable to their contracted services
• Develop, implement and maintain specified project management processes
• Actively troubleshoot, problem solve and track project performance indicators
• Foster a project environment of accountability, excellence, inclusivity, collaboration, and innovation

Senior Project Manager

Facilities Coordinator

• Coordinate emergency management services as delegated
• Manage contractor performance and work collaboratively with service providers
• Deliver excellent customer service as the primary point of contact
• Ensure compliance with WH&S, environmental, and risk management policies
• Complete, update, and maintain web-based management information systems

Facilities Coordinator – Emergency Management

Designer

• Present design concepts, material selections, and budget considerations along with senior designer
• Work with team to manage client expectations and provide strategic design solutions as required
• Oversee project timelines and ensure all deliverables meet quality standards
• Coordinate with contractors and vendors to ensure proper implementation of design vision
• Work closely with engineering consultants and other specialty consultants as required for the project
• Coordinate with project managers to align design goals with project parameters
• Communicate effectively across multidisciplinary teams that include procurement, costing, engineering etc
• Develop project budgets and track expenses throughout the design process
• Identify cost-effective design solutions without compromising quality
• Ensure all designs comply with building codes, accessibility requirements, and industry standards

Interior Designer

Accounting Manager

• Oversee day-to-day operations related to cash transactions for diverse investor portfolio
• Manage a team ensuring accuracy, compliance, and efficiency in investor accounting
• Conduct performance evaluations and provide ongoing feedback to team members
• Partner with Director to develop comprehensive training programs
• Serve as primary point of contact for investor inquiries and escalations
• Review and approve complex reconciliations and resolve reporting issues
• Collaborate with cross-functional teams to enhance investor accounting policies

Manager – Investor Accounting

Program Manager

• Own end-to-end programs delivery across multiple interdependent workstreams
• Maintain program governance: risks, issues, dependencies, budgets, reporting to senior stakeholders
• Lead and coordinate cross-functional teams including asset management, transactions, development, finance, legal
• Define programme structure, milestones, success metrics; hold teams accountable
• Manage relationships with external partners ensuring delivery against agreed outcomes
• Identify and resolve blockers early; escalate with a recommendation
• Produce clear, decision-ready program updates for leadership
• Drive continuous improvement in program structure and execution

Director, Technology Program Management

Manager

• Provide senior operational oversight across an assigned Integrated Facilities Management (IFM) portfolio
• Support consistent service delivery, escalation management, vendor performance, work order discipline, compliance routines, financial controls, and stakeholder communication across multiple locations
• Partner with local Facility Managers and site teams to ensure operational priorities and service delivery remain aligned
• Provide guidance to Facility Managers, Assistant Facility Managers, coordinators, vendors, and site support teams
• Monitor facilities operations across assigned sites to ensure alignment with JLL standards
• Review CMMS activity and work order data to identify gaps and improve planning
• Oversee vendor performance and support technical coordination related to building systems
• Support local site leaders in communicating service impacts and planned work to stakeholders
• Support safety compliance, audit readiness, incident response, budget tracking, and cost control

Senior Facilities Manager

Vice President

• Serve as the operational backbone of the Multi-Housing platform
• Liaison between Multi-Housing producers and support functions (Operations, JLLT, Research, Horizon)
• Enforce data input protocols and work with Research to track platform/market metrics and report to leadership monthly
• Maintain platform target list and keep current deals and pursuits organized
• Update monthly Multi-Housing call format and work with Research to plan/host each call
• Organize monthly/quarterly calls with key Multi-Housing STT clients and disseminate call notes
• Work with Research to create bespoke/relevant decks for client calls
• Participate in national Multi-Housing STT client meetings and disseminate notes/action items
• Establish protocol for MHLT (council) calls and encourage participation
• Organize annual kick-off calls each January across markets; summarize and distribute action items
• Distribute semi-annual Team Overview reports
• Maintain and update Multi-Housing business plans semiannually
• Assist with onboarding new teams/producers; ensure training and access to critical tools
• Learn and apply best practices from other property verticals to Multi-Housing
• Integrate research and intel to inform Multi-Housing leadership and enhance client deliverables
• Develop bi-weekly talking points and quarterly pipeline updates
• Drive increased engagement on social media platforms (e.g., LinkedIn)
• Create consistent platform closing announcements and email blasts
• Assist with national portfolio coordination and strategic single asset pitches/transactions as needed
• Attend product council calls and disseminate intel
• Assist in implementing best practices and dashboard oversight

National Vice President – Capital Markets, Multi-Housing

• Work in conjunction with the Regional Facilities Manager to develop and execute overall vision of facilities team.
• Assist in the strategic direction for operations and maintenance team in alignment with client goals.
• Ensure all Client and JLL safety procedures are followed.
• Assist in development of training programs to increase team technical capabilities.
• Oversee the operational aspects of the property in a manner which protects, maintains, and improves the value of the client's sites.
• Inspect site routinely to guarantee that building services are at the highest level of quality standards.
• Monitor and review preventive maintenance programs.
• Drive continuous improvement in all site performance.
• Manage third-party contractors / vendors engaged in operating and maintaining properties.
• Work with Regional Facilities Manager and Sourcing Manager to bid and contract for scheduled and operational maintenance and project services.
• Transform existing operational practices to leverage JLL tools, processes, relationships, best practices to ensure service delivery is highly efficient and effective.
• Maintain Sites using Service Level Agreements and key performance indicators.
• Assist in site incident investigation, utilize structure problem solving to identify root cause of failures.
• Team with Regional Facilities Manager to develop and maintain operating budgets for sites, meeting targets as defined in KPIs; and, provide written variance analysis and forecast to client.
• Meet specific cost savings targets to contribute to the account achieving significant savings throughout the contract term of outsourced operations.
• Manage work to align with Budgets
• Support developing and executing facilities related cost savings measures to reduce spending in accordance with Budget Challenges and cost saving targets
• Work with strategic sourcing professionals to identify cost savings opportunities and support their contracting efforts.
• Work with finance and accounting professionals to produce on-time and accurate reports, including cost savings initiatives, variance analyses, etc.
• Team with Regional Facilities Manager to develop property specific multi-year capital improvement project plans; and, manage the process to complete in-scope projects.
• Ensure compliance with Jones Lang LaSalle minimum audit standards
• Develop and maintain positive relationship with Client Managers and Operations teams.
• Primary interface with client representatives.
• Collaborate to determine client expectations.
• Ensures delivery of committed services and overall satisfaction with JLL performance.
• Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
• Ensure best practices are implemented to meet client expectations
• Identify opportunities to improve quality, customer service and cost performance, and execute approved plans.
• Assist in the creation of reports and presentations for senior management.
• Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence
• Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
• Work with regional team to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality-of-service delivery and further the client partnership.
• Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity.
• Ensure optimal roll out and training in the use of standard CMMS tools, processes and systems where possible.
• Ensure facility compliance with use of the new tools.
• Complete all performance reviews, both mid-year and year-end, on a timely basis.
• Ensure that individuals that do not achieve excellence or show significant performance problems are coached and put on improvement plans.
• Work with Senior FM to ensure proper performance management steps are taken.
• Work with the Account Management team to source employee career growth and development opportunities within or outside of the account.
• Understand employee career growth aspirations to enable matching of firm needs with employee abilities.
• Promote a culture of diversity and inclusivity for all team members.

Facilities Manager

• Oversee all aspects of project implementation and execution, including planning, budgeting, scheduling, and construction through completion and occupancy.
• Manage complex projects from conception to delivery, potentially including ground-up construction with pre-construction duties.
• Provide appropriate on-site supervision to ensure project performance criteria are being met.
• Establish and manage comprehensive project budgets covering both hard and soft costs.
• Maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports, and provide construction cost/benefit analysis.
• Collaborate extensively with architects, engineers, client staff, property managers, vendors, internal teams, and external stakeholders to ensure project success.
• Lead technical coordination across all design disciplines, reviewing architectural and engineering drawings for accuracy and completeness.
• Manage contractor relationships and navigate complex stakeholder environments.

Estimator

• Develop comprehensive cost estimates and project schedules for capital projects prior to governance approval
• Analyze project scope documents to identify cost drivers, potential risks, and resource requirements
• Perform detailed quantity takeoffs and apply appropriate cost factors based on project location, complexity, and market conditions
• Create multi-scenario financial models to support decision-making during the capital planning process
• Validate preliminary estimates from stakeholders and refine assumptions to ensure accuracy
• Establish and maintain standardized estimation templates and tools to ensure consistency across the capital planning portfolio
• Develop historical cost databases and benchmarks to improve estimation accuracy over time
• Perform cost-benefit analyses and value engineering recommendations during the due diligence phase
• Create project phasing strategies that align with budget cycles and operational constraints
• Document estimation methodology and maintain an audit trail of cost assumptions
• Partner with Project Managers to prepare and defend budget requests/approvals during the delivery phase
• Develop clear documentation packages that substantiate budget adjustments and change orders
• Conduct variance analyses between estimated and actual costs to continuously improve estimation accuracy
• Support the change management process by providing financial impact assessments of scope modifications
• Assist in developing contingency recommendations based on risk assessments
• Work closely with Capital Planning Managers to enhance financial components of project intake and due diligence
• Collaborate with the Global Engineering Center to incorporate technical specifications into cost estimates
• Partner with Transaction and Sustainability teams to quantify financial implications of strategic initiatives
• Provide estimation expertise during Capital Plan Governance Meetings to inform decision-making
• Serve as a financial liaison between Capital Planning and Project Delivery teams
• Identify opportunities to streamline estimation processes through technology and best practice implementation
• Develop KPIs to measure estimation accuracy and drive continuous improvement
• Lead training sessions on estimation methodologies for stakeholders across the organization
• Stay current on market conditions and industry trends that impact project costs and timelines
• Contribute to the development of estimation functionality within the AdaptiveWork Capital Planning Module

PDS Estimator

• Manages and executes Relocation Project Management services on assigned projects utilizing and managing a team of professionals to provide superior client service.
• Act as a player/coach overseeing the planning, scheduling, and implementation of project scope or delegating responsibilities based on regional demand.
• Proactively identify opportunities for improvement in project execution with client leadership.
• Ensure team is meeting or exceeding all RPM KPIs.
• Support in the development of the Relocation Project Management account.

Lead, Relocation Project Management

Director

• Help clients strategize, evaluate and execute real estate transactions
• Manage negotiations, approvals, and execution of leases
• Serve as a key transactions management liaison between customers, internal teams, and external partners
• Maintain accurate and timely documentation, tracking, and reporting
• Identify opportunities to streamline delivery to reduce costs, create value, and increase customer satisfaction

Director, Transactions Management

• Team Leadership & Development: Recruit, develop, and manage a high-performing team of project professionals dedicated to retail banking renovations
• Provide clear direction, mentorship, and strategic guidance while fostering a culture of accountability and excellence
• Conduct regular one-on-one coaching meetings and lead weekly team meetings
• Serve as primary point of contact for key client stakeholders, building trusted advisor relationships
• Drive a "Trusted Advisor" culture throughout all levels of the team, operating with a "no surprise" approach
• Oversee team’s end-to-end execution of interior renovations and exterior improvements
• Establish , monitor and refine best practices specific to retail financial center renovations
• Manage retail project team scorecard to green status
• Proactively manage and ensure team meets or comes under target for proforma expenses
• Recommend process improvements and innovative approaches that enhance project efficiency and client satisfaction

Senior Project Manager, Team Lead

Recruitment

• Lead critical and senior hiring initiatives, guiding strategy and execution
• Develop talent market insights using analytics and sourcing expertise
• Advise hiring leaders on workforce trends, talent positioning, and process enhancements
• Mentor, coach, and build recruiting capability within the team
• Design and implement advanced sourcing projects, reaching passive and niche candidates
• Adapt to urgent business demands, jumping into high-volume or cross-functional hiring as needed
• Participate in transformation, process optimization, or employer branding projects

Senior Talent Acquisition Advisor

Engineer

• Provide reliable, timely, and efficient support to our Commissioning & Building Analytics (CBA) team while working with a diverse group of internal and external stakeholders at all levels of the organization
• Monitor, review, and execute all facets of commissioning-related projects by providing exceptional technical and field activities
• Liaise with team members, outside consultants, and contractors to assist in leading cross-functional teams on various projects
• Develop strong Commissioning Plans and Commissioning Specifications while jointly managing commissioning projects and developing activity schedules
• Conduct comprehensive field-based commissioning activities including site visits, development and approval of start-up and test forms, and managing execution of Functional Test scripts
• Perform Commissioning Design Drawing & Specification Reviews as well as Submittal (shop drawing) reviews
• Chair Commissioning Meetings while using calibrated testing equipment in the commissioning process
• Test mechanical and HVAC&R systems, building management & automation systems, plumbing equipment, lighting controls systems, and normal/emergency power systems
• Develop, track, and resolve issues using an Issues Log while developing and executing seasonal/performance tests

Senior Project Manager

Facilities Coordinator – Emergency Management

Interior Designer

Manager – Investor Accounting

Director, Technology Program Management

Senior Facilities Manager

National Vice President – Capital Markets, Multi-Housing

Facilities Manager

Senior Project Manager

PDS Estimator

Lead, Relocation Project Management

Director, Transactions Management

Senior Project Manager, Team Lead

Senior Talent Acquisition Advisor

Commissioning Project Engineer