Jones Lang LaSalle Americas, Inc.

Manager

• Manages corporate owned healthcare facility and other campus buildings including outpatient, and office space.
• Management of maintenance team including regulatory compliance and management, quality assurance activities and programs, financial performance, and personnel management and development.
• Ensures all building systems and equipment are maintained in accordance with applicable regulations.
• Responsible for financial performance related to Operational Facilities spend while ensuring adherence to established operating budgets.
• First point of escalation for all facility concerns and/or grievances by facility occupants.
• Creates annual Individual Performance Management Program templates for all direct reports.
• Manages staff training related to proper facility maintenance techniques.
• Partners with JLL Strategic Sourcing and Contracts Managers to ensure all vendor contracts are implemented correctly.

Facility Manager

Financial Planning and Analysis

• Lead comprehensive financial planning, forecasting, and analysis processes for the division, providing strategic recommendations to the divisional president and executive leadership team.
• Oversee monthly, quarterly, and annual financial close processes, ensuring accurate and timely reporting while maintaining rigorous internal controls and compliance with corporate policies and regulatory requirements.
• Partner closely with business unit leaders to develop budgets, analyze operational performance, identify revenue opportunities, and implement cost optimization initiatives that enhance profitability.
• Manage and develop a team of finance professionals, fostering a culture of accountability, continuous improvement, and professional growth while ensuring adequate resources and capabilities to support business needs.
• Conduct detailed variance analysis and performance metrics reviews, translating financial results into clear business narratives and actionable insights for stakeholders at all levels.
• Drive process improvements and system enhancements across financial operations, leveraging technology and best practices to increase efficiency, accuracy, and the value delivered by the finance function.
• Collaborate with corporate finance, treasury, tax, and audit teams on enterprise-wide initiatives, ensuring divisional alignment with JLL's financial policies, systems, and strategic objectives.

Divisional Finance Director

Project Manager

• Leading cross-functional teams to manage multiple construction and renovation projects across a large geographic area
• Overseeing projects from initiation through completion, managing design professionals, contractors, and stakeholders
• Tracking project financials, maintaining milestone schedules, providing regular status updates, and supporting continuous process improvement initiatives
• Hands-on management and oversight of multiple Projects including renovations, building infrastructure, large remodels, new construction
• Developing risk management plans and leading project teams through established work authorization processes

Senior Project Manager – Construction

Technician

• Operates, inspects, and maintains all HVAC, mechanical, electrical, plumbing, and production equipment and systems in assigned facilities
• Assures that equipment is being maintained in an energy efficient, safe manner
• Performs inspections and repairs to assigned property interior and exterior areas
• Strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all systems
• Individuals are expected to demonstrate technical expertise in one craft area and be multi-skilled in others

Mobile HVAC – Maintenance Technician

• Perform preventive maintenance and emergency repair services on commercial HVAC systems, including packaged units, air handlers, chillers, boilers, and associated equipment
• Maintain, operate, and troubleshoot electrical distribution systems, plumbing systems, building automation controls, and fire/life safety systems
• Execute assigned work orders using CMMS technology with minimal supervision
• Conduct facility inspections and due diligence assessments, reporting conditions that impact client operations
• Travel to multiple client locations within assigned geographic territory using company vehicle
• Plan and prioritize work assignments independently across multiple sites
• Identify and recommend energy savings opportunities through system optimization
• Maintain professional client relationships and communicate effectively with property management teams
• Perform building envelope maintenance, interior/exterior repairs, grounds maintenance, and parking lot systems
• Operate and maintain production equipment as it pertains to assigned facilities
• Study and maintain proficiency with various building systems, equipment, and emerging technologies
• Respond to on-call duties and overtime requirements as business needs dictate

Mobile HVAC Service Technician

Director

• Lead the development and execution of enterprise-wide performance management strategies and frameworks tailored to life sciences clients, implementing standardized methodologies, tools, and best practices across the vertical.
• Oversee a team of performance managers supporting multiple accounts, providing coaching, mentorship, and professional development while fostering a culture of accountability, continuous learning, and excellence.
• Establish, monitor, and report on Key Performance Indicators (KPIs) aligned with client objectives, regulatory requirements (FDA, EMA, GMP/GLP), and organizational goals specific to life sciences operations.
• Develop and deploy technologies and platforms for efficient performance data collection, analysis, and reporting, championing adoption of AI, RPA, and advanced analytics to drive operational efficiency in mission-critical environments.
• Serve as primary strategic advisor to life sciences clients on performance excellence initiatives, partnering directly to translate business goals into measurable performance outcomes and operational excellence programs.
• Act as primary point person for establishing performance standards and frameworks for new business opportunities and RFP responses, creating standardized scorecards and tools for rapid deployment in competitive situations.
• Drive performance delivery from the client's perspective by establishing governance models, performance reviews, and continuous improvement programs that demonstrate tangible value and ensure regulatory compliance.
• Enhance cross-account collaboration to improve knowledge sharing and ensure consistency in performance management approaches, while aligning strategies with client expectations unique to life sciences facilities.
• Utilize performance data and advanced analytics to identify trends, gaps, and opportunities for improvement, developing corrective action plans to address performance issues and drive service delivery excellence.
• Design and deliver training programs that strengthen performance management capabilities organization-wide, establishing succession planning and talent development strategies to ensure leadership continuity within the function.

Senior Director, Performance Management

Program Manager

• Serve as a player-coach, balancing strategic team leadership with hands-on tactical program management for key client initiatives
• Ensure seamless coordination across JLL service lines to deliver integrated real estate solutions that align with client business objectives
• Lead, mentor, and manage IPM direct reports through regular performance reviews, coaching, and career development discussions
• Directly manage high-complexity, high-visibility programs requiring strategic oversight and hands-on execution
• Establish and maintain 'Trusted Advisor' relationships with key client stakeholders and account leadership

Integrated Program Management Lead

• Shape the future of real estate by combining world-class services, advisory, and technology
• Empower talented people to thrive and grow meaningful careers

Senior Director – US Transformation

General

• Plan and execute bi-weekly sprints including scoping, sequencing, assigning by tier capability, and managing cross-regional workload across AMER, APAC, and EMEA.
• Run weekly touchpoints and retrospectives to resolve blockers, maintain delivery momentum, and drive continuous improvement.
• Review deliverables against acceptance criteria and coordinate sprint demos for formal stakeholder sign-off.
• Enforce SCOBADD framework for intake prioritization, maintain real-time utilization visibility, and rebalance workload as required.
• Assess incoming Corrigo releases for impact on configurations, integrations, translation tables, and auto-assignment logic.
• Plan and sequence release adoptions using the 4-phase release SOP.
• Validate staging readiness including regression, integration health, and acceptance criteria, and confirm post-release platform health with remediation tracking.
• Evaluate AI automation potential per release and lead release retrospectives for continuous improvement.
• Design and monitor SLA targets by complexity and deliver monthly performance reports to client and product stakeholders.
• Own translation table health reviews and proactive management.
• Monitor daily SIM-T resolver queue activity and maintain unified backlog visibility for resource planning decisions.
• Report workload aligned to organization priorities and goals.
• Own System Change Impact Analysis, ensuring formal risk assessment, pre-launch validation, and documented rollback procedures for all significant changes.
• Coordinate approvals and confirm stakeholder readiness before production deployment.
• Monitor hypercare periods with heightened visibility and accelerated response cadences.
• Contribute to incident and outage retrospectives with operational findings and improvement recommendations.
• Conduct quarterly demand-vs-capacity planning and maintain cross-regional coverage requirements.
• Engage Variable Support SOW when capacity is insufficient, managing scope, onboarding, and performance oversight.
• Deliver monthly utilization reporting and participate in weekly shared resourcing touchpoints.
• Own the log for all active delivery initiatives and BAU operations.
• Escalate blockers with documented context, resolution paths, and timeline impact.
• Lead incident and outage retrospectives, ensuring root cause analysis and preventive action capture.
• Monitor platform health indicators and assess delivery risk at each sprint gate, surfacing conflicts and constraints proactively.
• Design and measure the Corrigo Champions program including participation model, cadence, and adoption metrics.
• Review enablement outcomes as a measurable performance dimension alongside SLA metrics.
• Monitor adoption and satisfaction trends and use findings to inform prioritization.
• Draft Release and Implementation Plans covering scope, timeline, resources, risk mitigation, and success measures.
• Execute hypercare post-launch with heightened monitoring, accelerated SLAs, and rapid escalation, then manage BAU transition once stabilized.
• Define development timelines with other product stakeholders, ensuring capacity and complexity are reflected in commitments.
• Coordinate initiative planning with client stakeholder leadership and other product leaders.

Corrigo Platform – Delivery Lead

• Develop construction cost budgets from preliminary, schematic, design documents & construction documents in support of a variety of construction projects for retail restaurants and associated sitework and vendor items.
• Compare budget costs to benchmark pricing information, analyze quantities and scope items as well as assist in value engineering
• Enhance overall cost controls service delivery by increasing efficiency and improving processes and manage cost changes to prototypes.
• Support in developing and maintaining customers historical cost benchmark for various project types
• Prioritize requests to meet or exceed the customers’ expectations

Cost Estimator

Full-stack Engineer

• Lead the busy mobile operation across the region
• Mentor and develop mobile engineers
• Keep PPM schedules on track and manage reactive callouts
• Set technical standards and approve work specifications
• Carry out risk assessments and complete audits
• Manage on-call escalations and train new starters

Engineering Team Leader

• Manage day-to-day activities across multiple project sites, ensuring consistent adherence to JLL's 5-phase process
• Develop and maintain project scope, schedules, and budgets for all sites under management
• Coordinate project activities across multiple locations, ensuring alignment with overall program objectives
• Generate and obtain written change notifications and approvals from stakeholders across all sites
• Manage risk registers, tracking and communicating risks relative to scope, schedule, and budget for each location
• Conduct and document weekly project meetings, including pre-bid/pre-construction meetings across multiple sites
• Oversee all punch list items and closeout processes for each location
• Ensure proper documentation and correspondence are saved in accordance with JLL protocols
• Build and maintain strong rapport with client project representatives across all locations
• Cultivate new and existing business relationships through multi-site engagement
• Proactively identify potential issues across all project sites
• Manage all supplier partners on cost, safety, and schedule adherence for multiple locations
• Collaborate with JLL peers, senior PMs, regional leads, practice leads, and SMEs to leverage JLL's vertically integrated real estate services platform
• Create and manage project budgets for multiple sites, including cost tracking (ACR)
• Communicate budget risks and changes to clients in a timely manner
• Review and ensure adherence to lease requirements across all locations
• Obtain and process partial and final lien waivers for all sites
• Understand and manage client and vendor contracts accordingly
• Demonstrate working knowledge of drawings and specifications with ability to identify adds/misses via quality control
• Ensure supplier partner insurance requirements, safety pre-qualification, and safety plans are in place for all sites
• Obtain necessary approvals (landlord, permitting, etc.) for each location
• Manage HSSE practices and compliance across all project sites
• Maintain Certinia data health and project documentation standards
• Coordinate and supervise Associates, Analysts, and other administrative personnel on specific projects
• Train and evaluate Assistant Project Managers and Project Coordinators
• Foster an ethical environment of accountability, excellence, inclusivity, collaboration, and innovation
• Support development and execution of best practices that enhance JLL's capabilities and reputation
• Prepare and produce proposals for multi-site opportunities
• Network across the industry and within the firm
• Support marketing initiatives and RFP management
• Assist brokers during building searches and lease negotiations
• Maintain and nurture relationships with previous clients
• Identify prospects in pursuit of new business

Procurement

• Provide support of Integrated Facilities and Project Development Services client and internal stakeholders related to optimization of JLL project management execution and sourcing strategies.
• Ensure compliance to sourcing and contracting policies and procedures.
• Responsible for data integrity of contract database and other data management tools.
• Administer and maintain contract and supplier files to ensure compliance with Jones Lang LaSalle and client requirements.
• Provide support of operations teams RFP/bid, contracting and operational processes.
• Help to manage incoming/outgoing transitions plans for service providers, communicating any contract changes.
• Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standards or other contract changes are formally reviewed and approved by legal/risk management.

Strategic Sourcing Coordinator

Administration

• Manage comprehensive user maintenance including setup, security profiles, and site access permissions
• Upload new site information, assets, schedules, and procedures
• Develop and maintain accuracy of work order related data
• Support management in quality assurance review of work order data accuracy
• Measure and publish KPI metrics to the management team
• Provide training to end users and serve as liaison for problem solving and escalation

CMMS Maximo Administrator

• Successfully managing and leading projects from inception to completion, ensuring the highest quality delivery within agreed timelines and budgets.
• Building strong relationships with clients, stakeholders, and team members, ensuring effective communication and collaboration throughout the project lifecycle.
• Leading and motivating project teams, fostering a culture of collaboration and empowering individuals to achieve their best performance.
• Developing comprehensive project plans, tracking progress, and proactively identifying and mitigating risks and issues.
• Tracking project finances, ensuring adherence to budgetary constraints, and providing accurate cost forecasts.
• Implementing robust quality control measures to ensure project deliverables meet the highest standards and client expectations.
• Identifying opportunities for process enhancements, implementing innovative project management practices, and driving continuous improvement initiatives.