Jones Lang LaSalle Americas, Inc.

Financial Planning and Analysis

• Partner with account teams and business stakeholders to understand workflows, pain points, and strategic objectives across financial services and real estate domains.
• Identify opportunities to improve or disrupt business processes using data, automation, analytics, and AI-driven solutions.
• Translate business problems into well-defined solution concepts, including functional scope, technical approach, and expected value.
• Design and build end-to-end solutions, spanning data ingestion, modeling, APIs, analytics tooling, automation, and AI-enabled capabilities.
• Rapidly prototype solutions to validate concepts, gather feedback, and demonstrate value before scaling.
• Develop web-based analytics tools (web apps) and workflows, enabling insight and action rather than static reporting.
• Leverage AI-assisted development tools (e.g., Cursor, Claude) to accelerate solution design, prototyping, and delivery.
• Lead solution demos, walkthroughs, and data storytelling sessions for internal and external audiences, tailoring messaging to technical and non-technical stakeholders.
• Curate and maintain a pipeline of solution ideas and opportunities, helping prioritize work for the broader FS Elevate analytics team.
• Collaborate with data engineers, architects, product managers, and developers to transition solutions from prototype to scalable delivery.
• Provide technical leadership and guidance during build phases, ensuring solutions are practical, extensible, and aligned with platform standards.

Analytics Project Lead, Financial Services

Manager

• Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
• Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
• Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
• Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solving
• Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
• Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
• Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
• Lead special projects including renovations, system upgrades, and sustainability initiatives from conception through completion
• Prepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendations

Senior Facilities Manager

Project Manager

• Leading cross-functional teams to manage multiple construction and renovation projects
• Overseeing projects from initiation through completion
• Managing design professionals, contractors, and stakeholders
• Tracking project financials, maintaining milestone schedules, providing status updates
• Developing risk management plans
• Preparing accurate project documentation for all phases of construction
• Managing vendors to ensure compliance with project policies

Senior Project Manager – Construction

• Leading cross-functional teams to manage multiple construction and renovation projects
• Overseeing projects from initiation through completion, managing design professionals, contractors, and stakeholders
• Tracking project financials, maintaining milestone schedules, providing regular status updates
• Supporting continuous process improvement initiatives
• Hands-on management and oversight of multiple Projects including renovations, building infrastructure, large remodels, new construction with ground up experience

Senior Project Manager, Construction

Security Engineer

• Coordinate daily security operations including access control systems, visitor management protocols, security personnel scheduling, and incident logging in collaboration with law enforcement when necessary
• Track and report environmental performance metrics such as energy consumption, water usage, waste diversion rates, and carbon emissions while maintaining sustainability dashboards for stakeholders
• Manage waste hauler and recycling vendor relationships to optimize service delivery, track diversion performance against targets, and design waste stream signage and bin infrastructure
• Facilitate employee engagement programs that promote security awareness, sustainable behaviors, and environmental education across the organization
• Support leadership in vendor management activities including security and sustainability contract compliance monitoring and specialty waste program coordination
• Create presentations and communication materials for internal audiences while coordinating information flow among security, facilities, sustainability, and business operations teams
• Assist in facility planning processes to integrate security and sustainability considerations while tracking employee safety training and environmental awareness program completion.

Security & Sustainability Program Coordinator

• Responsible for delivering estimating and cost management services to various clients across diverse industries
• Prepare detailed and accurate construction cost estimates from conceptual design through final construction documents
• Understand and relay local market pricing for material, labor, and equipment using published documents, historical data, and market studies
• Provide value engineering services and design option reviews
• Review change orders and support change management assessing whether changes are within scope of base work
• Identify and analyze potential risks that may impact project deliverables, timelines, or budgets
• Coordinate with project stakeholders to gather data and provide accurate and timely project status updates
• Stay up-to-date with industry trends and best practices related to project controls

Cost Manager, Construction

Administration

• Manage and develop diverse Lease Administration Teams
• Maintain and develop relationships with clients
• Participate in client presentations
• Ensure ongoing client satisfaction
• Oversee performance and career development of client teams
• Document and share best practices
• Support strategic real estate decisions for clients

Director, Lease Administration

Procurement

• Lead, develop, and/or execute on strategy for direct oversight of Sourcing & Procurement (sourcing, contract, risk management, and vendor management) functions.
• Provide superior client service through providing objective recommendations.
• Provide strategic vision for all Sourcing and Procurement aspects of the PDS business including best practices and innovation.
• Drive the use of the PDS preferred supplier program (Synergy) to drive value to Project Managers, Accounts, Clients, and our Synergy supplier partners.
• Identify risks and opportunities to management and recommend strategies to achieve company goals.
• Effectively develop and lead complex short-term and longer term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance.
• Responsible for Business Intelligence spend analysis to identify sourcing and value creation opportunities.
• Effectively manage supplier(s) to ensure overall performance expectations are met across the region and associated accounts.
• Continually manage/assess suppliers through scorecards.
• Own sourcing compliance and controls across PDS.
• Identify and develop opportunities for improvement.
• Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business.
• Establish and maintain relationships within Americas’ Leadership across all business lines.
• Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.
• Work closely with HR to track internal and external bench, assess needs and fit, and manage HR requests such as IPMP, Talent Review, Promotions, and other corporate talent development initiatives.
• Provide superior employee management in a matrixed organization.
• Establish defined Career Paths for teams, and succession and growth planning concepts.

Sourcing & Procurement Lead

Business Operations

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Foster an environment of cross-functional collaboration with IFM teams and Client stakeholders.
• Support operational teams with work order completion, financial closeout, and governance per account KPIs.
• Identify opportunities for improved operation and service excellence, providing support for FM Capital Planning, Corrigo Governance, Vendor Quality Control, and IFM Operations Support.
• Ensures delivery of committed services and overall Client satisfaction.
• Provide information and direction to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service, as reflected by client feedback.
• Coordinate site operations per all agreed policies, procedures, and contract scope.
• Seeks to continuously improve processes and programs.

Business Process Coordinator

• Lead annual sourcing plan development, execution, and KPI performance across your assigned sub-vertical portfolio
• Design and implement category-specific sourcing strategies that balance cost optimization, risk management, service quality, and innovation
• Personally lead complex, high-value supplier identification, evaluation, and selection processes, including RFP development, bid analysis, and supplier assessments across cost, quality, sustainability, and service level agreements
• Directly negotiate contracts, terms, and pricing with strategic suppliers to achieve cost savings, favorable terms, and value-added solutions for clients
• Identify and quantify savings opportunities, supplier performance improvements, and process efficiencies; communicate value realization to clients and internal stakeholders
• Conduct market research and analysis to identify potential suppliers, assess capabilities, and evaluate risks
• Drive adoption and optimization of sourcing technology platforms (e.g., Jaggaer, e-procurement, contract management software) to enable scalable, data-driven decision-making
• Execute sourcing projects end-to-end while coaching team members through parallel initiatives to build capability and capacity
• Ensure all sourcing activities comply with JLL and client policies, contractual obligations, and regulatory requirements
• Establish and maintain compliance frameworks, controls, and audit readiness across the portfolio
• Partner with Legal, Risk Management, and Corporate functions to manage contract terms, supplier risk exposure, and governance standards
• Personally conduct supplier performance reviews, audits, and scorecarding; implement improvement plans as needed and coach team members to do the same
• Proactively identify and escalate portfolio risks; recommend mitigation strategies aligned with business objectives
• Build and sustain trusted relationships with client leadership, Account Directors, and Managing Directors to align sourcing plans with business priorities
• Collaborate with stakeholders to understand procurement and supply chain requirements, providing strategic guidance on sourcing strategies
• Translate client needs into actionable sourcing strategies; manage expectations through transparent communication and proactive issue resolution
• Serve as the sourcing subject matter expert in client-facing forums, personally presenting strategic insights, negotiation outcomes, and best-practice recommendations
• Work cross-functionally with operations, finance, and project delivery teams to ensure sourcing outcomes drive operational excellence and deliver immediate and sustained benefits to clients
• Recruit, develop, mentor, and retain a high-performing sourcing team; create a culture of accountability, collaboration, and continuous improvement
• Provide hands-on coaching and real-time guidance on negotiations, supplier management, and sourcing execution while holding team members accountable for results
• Manage and coach team members on performance, progress, and developmental goals; translate individual strengths and growth areas into actionable development plans
• Model excellence by doing the work alongside your team—demonstrating best practices in negotiation, stakeholder management, and strategic thinking
• Foster an inclusive, results-oriented team environment that values diverse perspectives and promotes knowledge sharing
• Support talent mobility, succession planning, and supply/demand balancing within the broader Sourcing & Procurement organization
• Identify opportunities for process improvements, cost savings, and efficiency gains in sourcing and procurement activities
• Develop and maintain supplier databases, performance metrics, systematic savings tracking, and analytical reporting for the business
• Provide strategic thought leadership and best practices to drive sourcing innovation across the sub-vertical

Senior Director, Sourcing

Risk

• Support the administration and continuous improvement of governance processes, ensuring alignment with client requirements and JLL standards.
• Monitor and document adherence to defined workflows, tracking observations, risks, and gaps for leadership review.
• Maintain and update governance artifacts such as Quick Reference Guides, templates, tracking tools, and reference materials to support audit readiness and operational excellence.
• Prepare governance and compliance summaries, reports, and materials for internal, client, and audit use.
• Act as an escalation point for project team members regarding governance and process adherence, providing accurate process information and guidance.
• Identify, document, and escalate governance, compliance, or training-related risks and recurring issues through established channels.
• Coordinate and track onboarding activities, partnering with Learning & Development and Operations Leadership to ensure timely and complete onboarding, training, and readiness for new hires.
• Deliver or facilitate approved onboarding and refresher training, ensuring content is current and accurate, and address additional training needs proactively.
• Participate in client governance and operations meetings, demonstrating professionalism and discretion while supporting process-related discussions and escalations.

Construction Governance, Operations Analyst

Director

• Drive operational excellence and innovation across a global portfolio of offices, labs, and data centers
• Align facilities strategies with client objectives and optimize performance to achieve measurable outcomes
• Manage workplace experience, operations, occupancy planning, moves, and change management
• Leverage best-in-class processes and technologies to enhance efficiency and stakeholder satisfaction
• Oversee budgeting and forecasting, achieve expenditure targets, and deliver cost efficiencies
• Champion performance management using data analytics and KPIs for continuous improvement

Global IFM Director

• Must be able to complete an entire report, cover to cover, to a “client ready” standard
• Originate select work, partnering with leadership to identify targets
• Spend majority of time completing assignments, with approximately 20-50% of time spent on coaching analysts, senior analysts, and associates
• Personally inspect most assignments and assist other team members on inspections (within reason)
• Attend at least one local commercial real estate event per year, not counting classes

Director – Value and Risk Advisory

• Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting all data center systems including fire/life safety, mechanical, electrical, cabling, critical environments, and digital systems
• Serve as primary point of contact for all vendors working within assigned facilities
• Lead vendor performance management, business reviews, and continuous improvement initiatives
• Monitor vendor compliance with contractual obligations, service level agreements, and performance standards
• Track and analyze vendor performance including Work Order completion rates, response times, and quality of service
• Maintain regular communication with vendors to address issues, discuss performance, and identify improvement opportunities
• Verify and ensure accurate billing and invoice justification based on Corrigo system data
• Process vendor payments in accordance with contractual terms and approval workflows
• Develop and manage vendor CAPEX and OPEX budgets including planning for infrastructure upgrades, maintenance, repairs, and equipment replacements
• Maintain approved vendor budget variance ≤ 5% in each expense category
• Implement comprehensive warranty management program to track, enforce, and maximize the value of warranties on vendor-provided services and equipment
• Establish and maintain centralized repository of all active warranties
• Monitor warranty expiration dates and coordinate timely claims for covered repairs and replacements
• Manage all aspects of vendor training to ensure familiarity with data center operations and critical systems
• Provide advance training and notification to all contractors regarding the data center's critical functions and work requirements, including incident contact response lists
• Ensure Data Center Work Rules are well-understood among all vendors and contractors
• Coordinate vendor onboarding activities including system access setup, documentation collection, and stakeholder introductions
• Maintain all vendor-related documentation including contracts, service agreements, insurance certificates, and compliance records
• Ensure compliance with all regulatory laws and guidelines as they relate to vendor operations within the data center's infrastructure
• Prepare and report on vendor KPIs to track performance against established targets
• Provide technical input and support to facility projects and modifications involving vendors, including construction support, commissioning, and final acceptance
• Oversee activities of contractors working within the data center as representatives of the facility or as tenant contractors
• Develop, review, and approve vendor work efforts including Mission Critical Statements for assigned facilities and systems
• Identify vendor performance issues and implement corrective action plans
• Conduct regular vendor business reviews to assess performance and alignment with facility objectives
• Drive continuous improvement initiatives with vendor partners and implement best practices
• Directly supervise Vendor Coordinator and vendor management support staff
• Build actionable and measurable career development plans for all direct reports and engage in consistent performance conversations
• Alert management of vendor performance issues or building discrepancies requiring escalation.

Vendor Manager – Lead

Analyst

• Drive the development and execution of comprehensive research strategies for mature and emerging data center markets across North America.
• Lead primary and secondary research initiatives that position JLL as the definitive source of data center market intelligence.
• Conduct deep-dive analysis of data center supply, demand, pricing trends, and investment flows.
• Track and analyze market activity across the industry’s leading developers, operators, tenants, and investors.
• Develop sophisticated forecasting models for colocation, hyperscale, on-prem and edge computing segments.
• Monitor regulatory developments, sustainability initiatives, and technological shifts impacting the sector.
• Author flagship research reports, market outlooks, and articles that establish JLL as a trusted voice in the data center space.
• Present findings at industry conferences, client events, and media briefings.
• Collaborate with global research teams to ensure consistency and leverage international insights.
• Provide strategic research support for client engagements across capital markets, facility management and occupier services.
• Develop bespoke research deliverables for institutional investors, developers, and technology companies.
• Support pitch presentations and new business development initiatives.
• Build and maintain relationships with key industry players including data center operators, cloud service providers, telecommunications companies, and institutional investors.
• Engage with government agencies and industry associations to stay ahead of policy and regulatory developments.
• Collaborate with research analysts and associates across business lines and geographies.
• Contribute to a culture of analytical excellence and innovation.
• Partner with business line leaders to ensure research output aligns with commercial objectives.