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Business Process Coordinator
Jones Lang LaSalle Americas, Inc.. Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Posted 5/15/2026full-timeRichmond • Illinois, Texas, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite
About the role
Key responsibilities & impact- Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
- Foster an environment of cross-functional collaboration with IFM teams and Client stakeholders.
- Support operational teams with work order completion, financial closeout, and governance per account KPIs.
- Identify opportunities for improved operation and service excellence, providing support for FM Capital Planning, Corrigo Governance, Vendor Quality Control, and IFM Operations Support.
- Ensures delivery of committed services and overall Client satisfaction.
- Provide information and direction to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
- Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
- Deliver an exceptional quality of service, as reflected by client feedback.
- Coordinate site operations per all agreed policies, procedures, and contract scope.
- Seeks to continuously improve processes and programs.
Requirements
What you’ll need- A high school diploma or equivalent
- Minimum 3 years experience in facilities management or business operations
- Proficiency in Google Suite, Microsoft Office, and other relevant IT tools (e.g., Corrigo, CMMS, Financial Systems)
- Excellent communication skills (written and verbal)
- Strong organizational and problem-solving abilities
- Capacity to work independently and manage multiple tasks under time constraints
- Ability to handle stressful situations effectively
- Self-motivated, confident, energetic, and adaptable
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilities managementbusiness operationsproblem-solvingfinancial closeoutgovernanceservice excellenceprocess improvementKPI management
Soft Skills
teamworkcooperationcommunicationorganizational skillsindependenceadaptabilitystress managementself-motivation
Certifications
high school diploma