Vendor Manager – Lead

Jones Lang LaSalle Americas, Inc.

. Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting all data center systems including fire/life safety, mechanical, electrical, cabling, critical environments, and digital systems .

Posted 5/15/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $126,000 - $183,000 per yearWebsite

About the role

Key responsibilities & impact

Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting all data center systems including fire/life safety, mechanical, electrical, cabling, critical environments, and digital systems
Serve as primary point of contact for all vendors working within assigned facilities
Lead vendor performance management, business reviews, and continuous improvement initiatives
Monitor vendor compliance with contractual obligations, service level agreements, and performance standards
Track and analyze vendor performance including Work Order completion rates, response times, and quality of service
Maintain regular communication with vendors to address issues, discuss performance, and identify improvement opportunities
Verify and ensure accurate billing and invoice justification based on Corrigo system data
Process vendor payments in accordance with contractual terms and approval workflows
Develop and manage vendor CAPEX and OPEX budgets including planning for infrastructure upgrades, maintenance, repairs, and equipment replacements
Maintain approved vendor budget variance ≤ 5% in each expense category
Implement comprehensive warranty management program to track, enforce, and maximize the value of warranties on vendor-provided services and equipment
Establish and maintain centralized repository of all active warranties
Monitor warranty expiration dates and coordinate timely claims for covered repairs and replacements
Manage all aspects of vendor training to ensure familiarity with data center operations and critical systems
Provide advance training and notification to all contractors regarding the data center's critical functions and work requirements, including incident contact response lists
Ensure Data Center Work Rules are well-understood among all vendors and contractors
Coordinate vendor onboarding activities including system access setup, documentation collection, and stakeholder introductions
Maintain all vendor-related documentation including contracts, service agreements, insurance certificates, and compliance records
Ensure compliance with all regulatory laws and guidelines as they relate to vendor operations within the data center's infrastructure
Prepare and report on vendor KPIs to track performance against established targets
Provide technical input and support to facility projects and modifications involving vendors, including construction support, commissioning, and final acceptance
Oversee activities of contractors working within the data center as representatives of the facility or as tenant contractors
Develop, review, and approve vendor work efforts including Mission Critical Statements for assigned facilities and systems
Identify vendor performance issues and implement corrective action plans
Conduct regular vendor business reviews to assess performance and alignment with facility objectives
Drive continuous improvement initiatives with vendor partners and implement best practices
Directly supervise Vendor Coordinator and vendor management support staff
Build actionable and measurable career development plans for all direct reports and engage in consistent performance conversations
Alert management of vendor performance issues or building discrepancies requiring escalation.

Requirements

What you’ll need

High School diploma or GED equivalent
Seven to ten years of engineering experience or equivalent industry experience
Five to seven years supervisory experience
Moderate knowledge of a variety of manual trades such as carpentry, electromechanical repair, etc.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes
Ability to write routine reports and correspondence
Ability to speak effectively before small groups of tenants or fellow employees
Ability to use drawings, specifications, shop math and various measuring or testing instruments
Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages
Must be able to professionally interact with tenants and contractors.

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

vendor performance managementbudget managementwarranty managementdata analysiscontract managementtechnical inputcompliance monitoringincident responsemanual trades knowledgereport writing

Soft Skills

communicationleadershipsupervisory skillsproblem-solvingrelationship managementtraining and developmentperformance managementcontinuous improvementteam collaborationorganizational skills

Certifications

High School diplomaGED equivalent