Job Duck

Client Services Representative

• Step into a role where your voice and organization make a real difference every day. As a receptionist, you’ll be the first point of contact for clients, helping them feel welcomed and supported from the very first call. You’ll play a key role in managing schedules, coordinating client intake, and keeping internal processes running smoothly. This position is ideal for someone who enjoys being proactive, detail-oriented, and thrives in a fast-paced, service-driven environment. If you love helping others and keeping things organized, this is the role for you.
• Responsibilities include, but are not limited to
• Answering incoming calls and providing a warm, professional experience
• Managing calendars and scheduling appointments across team members
• Coordinating client intake using established templates and procedures
• Supporting onboarding of new clients prior to attorney consultations
• Performing administrative tasks as they arise throughout the day
• Organizing and e-filing documents received via email
• Ensuring internal files are easily accessible for team members

Receptionist – Administrative and Client Support Intake Specialist

Attorney

• Job Duck is a virtual staffing company matching remote candidates to U.S.-based law firms
• Support the probate and trust administration team as a Legal Assistant
• Draft legal documents for probate and trust administration
• Prepare summaries and client letters
• Input and update data in internal systems
• Support the team with administrative tasks as needed
• Work remotely/home-based; follow Monday to Friday, 8:00 AM to 5:00 PM PST schedule
• Must pass multiple stages of application process and submit required documentation

Legal Documentation Specialist

Customer Success Manager

• Job Duck is a virtual staffing company that matches candidates to work from home for U.S.-based businesses (often law firms).
• Summary: First point of contact for prospective clients; uphold client-focused, empathetic intake and onboarding.
• Answer phones and build relationships with prospective clients
• Handle intake processes, receive introductions and follow up
• Schedule consultations and track case data
• Assist with relationship management and data entry projects
• Support administrative tasks and develop client relationship systems
• Conduct initial screenings and gather essential case information
• Input client details into case management systems and prepare intake summaries for attorney review
• Follow up promptly with potential clients and maintain communication through onboarding
• Maintain and update client records in the firm’s case management system

Support and Client Experience Specialist

Marketing

This is a dynamic opportunity for a creative and detail-oriented professional to make a meaningful impact in a fast-paced legal environment. As a Marketing Assistant, you’ll manage digital campaigns, optimize local service ads, and keep the website fresh and engaging. You’ll collaborate closely with the team to drive visibility and generate quality leads. If you enjoy working independently, love data-driven marketing, and thrive in tech-savvy spaces, this role will feel like home.
Responsibilities include, but are not limited to:
• Manage Local Service Ads (LSA) campaigns on platforms like Google Local Services, Yelp, and Facebook
• Optimize profiles with accurate business info and customer reviews
• Monitor performance metrics and implement strategies to improve visibility and lead generation
• Analyze data for campaign optimization and budget decisions
• Stay current on LSA policies, market trends, and competitor activity
• Conduct keyword research and build effective PPC campaigns
• Create compelling ad copy and design display or banner ads
• Set up and manage campaigns on Google Ads, Facebook Ads, and LinkedIn Ads
• Monitor performance and optimize bids and ads
• Update website content and design using WordPress
• Implement SEO best practices and analyze keyword and backlink strategies

Marketing Strategy Coordinator

• Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, typically a law firm
• Play a key role keeping operations smooth—managing client workflows, supporting financial processes, and internal communications
• Develop, execute and monitor CRM workflows including onboarding/offboarding and logging interactions
• Conduct minor research to gather contact information and maintain CRM databases
• Track and analyze firm-wide performance metrics
• Support accounts receivable/payable tasks including invoicing, reviewing time entries and processing payments
• Maintain records and enter financial data using Minute7, QuickBooks Online and Excel
• Communicate with vendors to resolve service and payment issues
• Organize and maintain digital records, cloud storage and email systems
• Schedule deadlines, appointments and travel arrangements
• Assist with client intake and administrative communications
• Coordinate client deposits, documentation and updates
• Support marketing efforts (newsletters, ads, cards and payments)
• Help with internal hiring, onboarding and team support
• Organize monthly team meetings and foster firm-wide collaboration

Executive Legal Operations Assistant

If you’re someone who finds purpose in helping others and thrives in a detail-driven, fast-paced legal setting, this role is for you.
As a Lien Specialist, you’ll play a vital part in securing fair outcomes for personal injury clients by managing and negotiating medical liens.
You’ll work closely with providers, insurers, and attorneys to ensure every case is handled with care and precision.
This position is ideal for someone who enjoys problem-solving, values clear communication, and takes pride in staying organized.
Your work will directly impact the lives of clients and the success of each case.
Responsibilities include, but are not limited to:
Manage and update lien records in the case management system (Filevine)
Track lien status from start to resolution
Identify and resolve lien-related issues proactively
Prepare and maintain lien documentation
Communicate with medical providers, insurance companies, and internal teams
Ensure documentation is complete, accurate, and well-organized
Verify compliance with legal and regulatory standards
Conduct audits to ensure lien process integrity
Provide clients with clear, empathetic updates on lien matters
Resolve disputes with lienholders and follow up until resolution
Generate regular reports for attorneys and management

Legal Claims and Lien Specialist

• Answer and manage calls, including WhatsApp and Facebook group inquiries
• Schedule meetings using Calendly and maintain calendar accuracy
• Follow up with clients regarding documents, payments, and meeting confirmations
• Communicate clearly and professionally with clients in both English and Spanish
• Support internal team coordination and client satisfaction
• Use Filevine and Vinesign, RingCentral, WhatsApp, Gmail, Google Calendar and Calendly

Client Services Receptionist

Social Media Manager

•Manage social media accounts with consistency and professionalism
•Create and implement strategic content plans
•Engage with followers and respond to messages
•Collaborate with leadership to align messaging with brand values
•Use AI tools to enhance content and workflow
•Support podcasting and YouTube content management
•Work weekdays 06:30 a.m. to 07:00 p.m. Arizona Time (MST/PST)

Social Media Coordinator – Immigration Law

Prepare, format, and proofread legal documents, including pleadings, contracts, and estate planning documents.
Manage attorneys’ calendars, schedule client meetings, court dates, and deadlines.
Handle correspondence, including emails, phone calls, and mail distribution.
Maintain and organize digital and physical case files in compliance with firm procedures.
Communicate professionally with clients, providing updates and gathering necessary documentation.
Assist with client intake by collecting information, preparing forms, and setting up files.
Draft and send engagement letters, follow up on document requests, and ensure timely responses.
Coordinate document signing and notarization appointments.
File legal documents with the appropriate courts and agencies.
Track case deadlines and ensure compliance with court rules and procedures.
Prepare and organize trial and hearing materials as needed.
Assist with time entry and billing procedures.
Coordinate office supply inventory and vendor relationships.
Support attorneys in managing workflow and prioritizing tasks efficiently.

Legal Operations Coordinator

Executive Assistant

If you love crafting compelling messages and shaping how people connect through words, this role is for you.
You’ll write and refine email campaigns that inform, engage, and inspire ranging from blog-style messages to timely reminders.
Your work will help maintain a consistent brand voice and ensure every word feels intentional.
Writing and editing email campaigns, including long-form emails, blog-style content, and reminders.
Writing and editing blog posts, articles, and website content.
Creating copy for social media posts, ads, and email campaigns.
Drafting press releases, newsletters, and marketing materials.
Proofreading all written materials to ensure clarity, accuracy, and brand consistency.
Conducting basic research to support content development.

Executive Assistant – Digital Copywriting and Proofreading Specialist

• CRM management
• Workflow automation
• Social media management
• Video editing and content creation
• Basic design and branding
• Metric tracking and reporting
• Tech-savvy and creative
• Proactive and reliable
• Responsive and communicative
• Dedicated and focused
• Team-oriented with a sense of ownership

V106 - Social Media and SOP Assistant

• Manage calendars and coordinate court dates
• Communicating with court staff, attorneys, and clients
• Following up on missing documents and legal filings
• Reviewing and organizing discovery documents
• Assisting with motions, notices, appeals, and other filings
• Supporting legal research and drafting basic legal documents
• Coordinating billing and retainer status with internal team
• Ensuring legal work is paused if a client is in default

V105 - Legal Team Assistant

Legal Assistant

• Draft legal forms, documents, and correspondence for attorney review
• Proofread all drafted materials before submission
• Calendar deadlines, reminders, and case events using Clio
• Schedule legal server processes and manage electronic court filings
• Communicate with clients via phone, email, and in person to gather or relay information
• Copy, scan, file, and upload client records into Clio
• Open and close client files, ensuring proper documentation and payment tracking
• Update records in Clio Grow and Clio Manage
• Complete miscellaneous tasks assigned by attorneys or paralegals
• Serve as backup for other administrative roles when needed
• Generate weekly and monthly reports as requested

V105- Family Law Legal Assistant

Customer Support

• Complete and file forms and pleadings to initiate probate estates
• Coordinate signatures from clients and heirs via mail or email
• Request checks from personal injury attorneys for filing, publication, and bond costs
• Review all received pleadings for proper signatures
• E-file petitions and supporting documents
• Schedule and prepare for court hearings
• Send notices and courtesy copies ahead of hearings
• Maintain and organize online court files
• Save and distribute court orders
• Track case progress in Actionstep and ensure correct workflow steps
• Notify clients and heirs when an estate is opened
• Order publications for claims and unknown heirs
• Prepare annual status reports and correspondence
• Monitor daily mail digest and respond accordingly
• Send disallowance notices for creditor claims
• Request court coverage via Docketly when needed
• Respond to phone and email inquiries within 24 hours
• Provide regular status updates to internal teams and personal injury firms
• Report delays and track key milestones such as document filing and hearing schedules
• Update calendars and follow naming conventions for all cases