Job Duck

Receptionist – Administrative and Client Support Intake Specialist

Job Duck

full-time

Posted on:

Origin:  • 💃 Anywhere in Latin America

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Salary

💰 $1,015 - $1,100 per month

Job Level

Mid-LevelSenior

Tech Stack

VoIP

About the role

  • Step into a role where your voice and organization make a real difference every day. As a receptionist, you’ll be the first point of contact for clients, helping them feel welcomed and supported from the very first call. You’ll play a key role in managing schedules, coordinating client intake, and keeping internal processes running smoothly. This position is ideal for someone who enjoys being proactive, detail-oriented, and thrives in a fast-paced, service-driven environment. If you love helping others and keeping things organized, this is the role for you.
  • Responsibilities include, but are not limited to
  • Answering incoming calls and providing a warm, professional experience
  • Managing calendars and scheduling appointments across team members
  • Coordinating client intake using established templates and procedures
  • Supporting onboarding of new clients prior to attorney consultations
  • Performing administrative tasks as they arise throughout the day
  • Organizing and e-filing documents received via email
  • Ensuring internal files are easily accessible for team members

Requirements

  • Ability to follow structured onboarding procedures
  • Comfortable working independently and collaboratively
  • Strong written and verbal communication skills
  • Willingness to learn and adapt to new tasks
  • Calendar and schedule management
  • Client communication and intake coordination
  • Document organization and e-filing
  • Task prioritization and follow-through
  • Professional phone etiquette
  • Detail-oriented and proactive
  • Warm and welcoming communication style
  • Reliable and organized
  • Comfortable with multitasking
  • Service-minded and team-focused
  • Software: CRM: Neos; VoIP: Ring Central; Internal tools: Asana, Microsoft Word & Excel; Email: Outlook 365; Calendar: Outlook 365