Job Duck

Client Services Receptionist

Job Duck

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $1,015 - $1,100 per year

Job Level

Mid-LevelSenior

Tech Stack

VoIP

About the role

  • Answer and manage calls, including WhatsApp and Facebook group inquiries
  • Schedule meetings using Calendly and maintain calendar accuracy
  • Follow up with clients regarding documents, payments, and meeting confirmations
  • Communicate clearly and professionally with clients in both English and Spanish
  • Support internal team coordination and client satisfaction
  • Use Filevine and Vinesign, RingCentral, WhatsApp, Gmail, Google Calendar and Calendly

Requirements

  • Bilingual fluency in English and Spanish
  • Experience in client-facing roles or administrative support
  • Ability to manage high call volumes and multitask effectively
  • Comfortable handling over 45 daily calls
  • Comfortable using digital tools for scheduling and communication
  • Strong communication and interpersonal skills
  • Proactive and independent work style
  • Quick learner with agility under pressure
  • Problem-solving mindset and ability to handle stressful situations
  • Professional demeanor and attention to detail