Jerry

Inside Sales

• Take great care of customers by identifying coverage gaps, applicable discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with changes to their policies
• Learn the insurance product panel and Jerry app
• Match customers with appropriate insurance companies and coverage
• Solve problems to remove barriers to the right coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the product

Inside Sales Associate – Insurance Tech Startup

Product Manager

• Own the customer journey from first impression through purchase and beyond
• Own landing pages, signup funnels, and app download pages
• Simplify complex insurance-shopping user flows requiring extensive customer data inputs
• Personalize experiences by user persona and marketing channel
• Build trust through helpful communication, copy, and UI
• Own quote shopping and improve the display of complex information without cognitive overload
• Integrate insurance carriers with differing risk models into simple user experiences
• Balance customer and insurance-carrier partner needs
• Integrate products such as roadside assistance, home insurance, property tax appeals, and motorcycle insurance into the car insurance shopping funnel
• Partner with Engineering, Design, Analytics, Marketing, Leadership, and the CEO
• Identify step-change opportunities and turn insights into shipped products
• Report to the VP of Growth
• Work in weekly sprints and launch products rapidly

Senior Product Manager, Growth

• Own the customer journey from first impression through purchase and beyond for Jerry.ai’s car insurance marketplace
• Own landing pages, signup funnels, and app download pages
• Simplify complex insurance-shopping user flows and data inputs
• Personalize experiences by user persona and marketing channel
• Build trust through helpful communication, copy, and UI
• Own quote shopping and present complex information without cognitive overload
• Integrate insurance carriers with different risk models into simple user experiences
• Balance customer and insurance-carrier partner needs
• Integrate products such as roadside assistance, home insurance, property tax appeals, and motorcycle insurance into the car insurance funnel
• Identify step-change growth opportunities and turn insights into shipped products
• Partner with Engineering, Design, Analytics, Marketing, Leadership, and the CEO
• Report to the VP of Growth
• Work in weekly sprints and launch products rapidly
• Occasionally overlap with overseas engineering team business hours

Product Manager, Growth

Insurance

• Provide customer care for auto, home, motorcycle, and other insurance customers
• Answer inbound calls from customers shopping for policies and policyholders requesting changes
• Learn the insurance product and match customers with suitable insurance companies and coverage
• Identify coverage gaps, eligible discounts, and renewal increases
• Solve problems to remove barriers to appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the app and services

Insurance Sales & Service Associate

• Drive progress across a new product bet, such as motorcycle insurance, home insurance, boat or RV insurance, or non-insurance ownership products
• Ramp quickly on a new domain
• Distill quantitative and qualitative data and insights to identify high-leverage priorities
• Build and ship new products
• Gather customer feedback quickly, apply learnings, and iterate
• Own product execution from early concept or early launch through product-market fit and scaling
• Contribute to the product roadmap
• Collaborate with Data Science and Customer Insights & Research teams
• Manage operational complexity, customer personas, pain points, and regulatory/product complexity

Senior Product Manager, Emerging Products

Sales

• Complete paid training and insurance licensing
• Guide engaged users through the insurance purchasing process
• Help customers compare more than 55 insurance companies and select an affordable option
• Listen to customer concerns and provide solutions
• Help customers finalize and close insurance policies
• Provide a highly hospitable, customer-focused experience
• Handle inbound leads only; no cold calling

Sales Associate – Retail/Service Backgrounds

• Deliver exceptional, consultative insurance sales experiences
• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Educate customers about savings opportunities and coverage gaps
• Translate complex policy details into clear, understandable choices
• Craft tailored policy packages across 55+ carrier partners
• Finalize and bind insurance coverage
• Address customer hesitation and concerns empathetically
• Share customer feedback with the product team
• Help improve Jerry’s app and insurance service offerings

Licensed Insurance Sales Agent

Customer Support

• Help customers manage their car, home, motorcycle, and other insurance needs
• Take excellent care of customers and identify coverage gaps, eligible discounts, and renewal increases
• Answer inbound calls from customers shopping for policies and policyholders needing changes
• Build deep knowledge of insurance products and carrier options
• Navigate and explain the Jerry.ai app
• Solve problems and remove barriers to the right coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the customer experience
• Determine sales or service path through the interview process

Customer Experience Advocate – Insurance Tech Startup

• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Deliver exceptional, consultative customer experiences
• Uncover savings opportunities and coverage gaps
• Translate complex policy details into clear, understandable choices
• Craft tailored policy packages across 55+ carrier partners
• Finalize and bind coverage
• Address customer concerns and hesitation empathetically
• Share customer feedback with the product team to improve the app and services

Insurance Sales Agent

• Deliver exceptional, consultative insurance sales experiences
• Handle inbound calls for auto, home, motorcycle, and specialty insurance
• Uncover customer savings opportunities and coverage gaps
• Translate complex policy details into clear choices
• Craft tailored policy packages across Jerry's 55+ carrier partners
• Finalize and bind insurance coverage
• Address customer concerns empathetically for a transparent purchasing experience
• Share customer feedback with the product team to improve the app and services

Inbound Insurance Sales Representative

• Take great care of customers and identify coverage gaps, eligible discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes
• Learn and recommend suitable insurance companies from a large carrier panel
• Learn and navigate the Jerry.ai app
• Solve problems and remove barriers to obtaining appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the product
• Determine sales or service path collaboratively through the interview process

Insurance Agent, Sales or Service

• Connect with inbound customers who started their search in the app
• Build trust and engage customers over the phone
• Explain complex insurance details clearly
• Uncover policy nuances, discounts, and coverage gaps across 55+ carrier options
• Listen to customer concerns and resolve hesitations empathetically
• Help customers finalize their insurance policy on the spot
• Deliver tailored advice and peace of mind

Inbound Sales Agent – Fintech

• Take great care of customers and identify coverage gaps, eligible discounts, and renewal changes
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes
• Learn and apply knowledge of a large panel of insurance companies and Jerry.ai’s evolving app
• Problem-solve barriers between customers and appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the customer experience

Inside Sales Associate, Insurance Tech Startup

• Take great care of customers and identify coverage gaps, eligible discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with changes and service needs
• Develop deep knowledge of Jerry.ai’s insurance product and panel of insurance companies
• Match customers with suitable insurance companies and coverage
• Solve problems to remove barriers between customers and appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the customer experience
• Contribute to product improvements through a short feedback loop

Systems Engineer

• Set the technical bar and architecture for chatbot systems
• Shape prompt-engineering team priorities while keeping architecture scalable
• Build automations for record disputes, email/callout reduction, and document validation
• Evaluate emerging AI technologies including voicebots and computer-use agents
• Decide which AI investments to pursue and build and ship systems to production
• Partner with OpenAI to evaluate and deploy next-generation voice models and workflow automation

Inside Sales Associate – Insurance Tech Startup

Senior Product Manager, Growth

Product Manager, Growth

Insurance Sales & Service Associate

Senior Product Manager, Emerging Products

Sales Associate – Retail/Service Backgrounds

Licensed Insurance Sales Agent

Customer Experience Advocate – Insurance Tech Startup

Insurance Sales Agent

Inbound Insurance Sales Representative

Insurance Agent, Sales or Service

Inbound Sales Agent – Fintech

Inside Sales Associate, Insurance Tech Startup

Insurance Sales & Service Associate

AI Systems Architect