Account Executive

• Meet and exceed established unit and revenue selling quotes of core products.
• Perform regular face-to-face core product demonstrations for all key accounts.
• Maintain thorough understanding of competitive landscape with key account through inventory and use of competitive technologies.
• Utilize consultative, value-based, and solutions focused sales methodology to drive new revenue-generating opportunities.
• Generate and maintain territory report with core products accounts, unit volume, revenue, opportunity funnel, close probability, and activities by utilizing Dynamics (CRM).
• Manage corporate accounts and complex sales with a team approach and pre-call planning, prospecting, and face-to-face visits.
• Maintain focus on continuous improvement by applying 80/20, PLS, and USa principles/techniques.

Corporate Account Executive

Account Manager

• Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction.
• Develop and implement a robust plan to achieve significant growth within the Coatings and Grouting industries.
• Tactical and operational planning with the Segment Manager to determine primary objectives within accounts.
• Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.
• Develop and report accurate sales forecasts by account and product line and understand changes in demand.
• Identify and resolve customer pain points and offer solutions.
• Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework.
• Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of Sales Force CRM.
• Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business.
• Participate in market/channel projects as required to support the overall business strategy.
• Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.
• Promote, support, and adhere to all safety and quality related policies and procedures.

Key Account Manager – Coatings

Sales

• Build, maintain, and expand relationships with customers and stakeholders
• Drive parts sales revenue while maintaining or growing margin
• Achieve sales and profitability objectives
• Support revenue growth plans for ITW FEG parts market
• Track performance metrics to drive continuous improvement
• Manage joint partner planning processes and relationships
• Provide positive customer service experience
• Support research initiatives for market and industry analysis

Regional Parts Sales Manager

Field Engineer

• Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
• Troubleshoot mechanical, electrical, and control-system issues
• Work directly with customer engineering and lab teams
• Manage service documentation and customer communication professionally

Field Service Engineer

• New Business Development: Lead business growth with a strong focus on revenue generation, sales process & planning, territory expertise, and sustainable differentiation.
• Grow and Defend with Strategic Thinking: Support sustainable business success through strategic collaboration, key account retention, and distributor engagement.
• Territory Management: Effectively manage the region with a focus on distributor channel advocacy, talent development, presentation skills, communication, and project management.
• Provide product training and business support to distribution partners.
• Develop and manage account plans for strategic customers.
• Collaborate with internal specialists to provide tailored technical solutions.
• Track and manage sales opportunities using a CRM system.
• Host or support product demonstrations and trials for customers.

District Sales Manager – Welding

• responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation on a wide range of Instron’s products
• provided with a company vehicle, appropriate tools/equipment, including a laptop computer and cell phone
• support of well-established service operation
• regional responsibility in the greater Baltimore and Washington, DC area
• occasional travel to other locations in the US may be required, with up to 30% overnight travel

Accountant

• Lead assigned areas of the month-end close process, ensuring timely, accurate, and complete financial reporting
• Manage tracking, accounting entries, analysis, and reporting related to revenue recognition for EAE in accordance with U.S. GAAP and ITW Corporate policies
• Prepare quarterly inventory reserve analyses and calculations in compliance with ITW policy
• Prepare and distribute monthly margin report
• Partner with cross-functional teams and serve as the Finance lead for the annual physical inventory process, including planning, execution, reconciliation, and reporting
• Detailed review, analysis, and reconciliation of balance sheet accounts as assigned
• Assist in the preparation of annual budgets and forecasts activities
• Assist with internal and external audit requirements
• Identify opportunities to increase efficiency, improve reporting accuracy, enhance controls, and drive execution

Senior Accountant

• Generate sales of MTS service contracts and other services within the assigned territory/region to achieve volume and profitability targets.
• Works closely with Inside Account Managers, applications engineers, product sales, order services, and other sales support resources to effectively pursue selling opportunities.
• Achieves annual sales targets by promoting sales of service products and maintaining effective customer relationships at assigned customer sites.
• Develops and implements a customer contact plan, recording the plan and planned actions in Salesforce.com (SFDC).
• Uses sales system techniques effectively to discover the client's needs, their decision-making process, budget, and timing requirements on all pending opportunities.
• Creates effective and timely communications with customers through various techniques throughout the total sales process.
• Accurately forecasts opportunity closure dates and projects monthly, quarterly, and yearly sales volumes to sales management via SFDC.

Service Sales Specialist

Civil Engineer

• Perform final engineering review and seal (stamp) truss designs to ensure compliance with applicable codes and standards
• Evaluate structural systems for load paths, connection integrity, and overall stability
• Review and approve work from engineers, designers, and technicians for technical accuracy
• Provide guidance on non-standard conditions and mentor engineering staff
• Support stakeholders by resolving design questions and project-specific requirements
• Improve engineering standards, best practices, and proprietary design tools through cross-team collaboration

Structural Engineer – Civil, Truss

Consultant

• Partner with customers within territory to help them get the most out of Alpine software and improve their business operations.
• Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.
• Partner with sales in new account acquisitions.
• Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork.
• Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team.
• Act as Software Expert in the designated territory for escalated and higher level requests.
• Introduce customers to new software features.
• Partner with territory salesperson on customer priorities.
• Build rapport and develop lasting relationships with customers’ staff.
• Work cross-functionally with software development on territory market needs.
• Other duties as assigned.

Truss Software Consultant

Business Development Rep

• Drive identification, validation and commercialization of new and adjacent growth opportunities for ITW CCNA by defining where, why, and how our products unlock differentiated value across the construction segments (Drywall, HVAC, MEP)
• Drive accelerated sales growth within the assigned territory by expanding existing accounts and developing new businesses to meet or exceed revenue and profitability targets
• Build, maintain, and deepen strong relationships with distributors, contractors, end users and key external stakeholders, serving as a trusted advisor and customer advocate
• Conduct jobsite visits, product demonstrations, training, and troubleshooting to support customer long term success
• Serve as the 'voice of the customer' by leveraging filed insights, industry trends, and competitive intelligence to support Customer Back Innovation (CBI) initiatives and new product development
• Analyze territory and market opportunities using internal tools and data to develop and execute focused territory, account, and sales plans (80/20 Principle)
• Represent ITW CCNA with trade associations, industry groups, and key market influencers to strengthen brand presence and expand market reach
• Research, identify, and pursue new business opportunities by prospecting potential customers and markets, maintaining a robust pipeline of high-quality leads
• Develop and execute market penetration strategies, including cold outreach campaigns, objection‑handling tactics, and growth plans to increase market share and revenue
• Collaborate cross-functionally with Sales, Customer Service, Technical Services, Engineering, Product Management and internal team to resolve customer issues, support growth initiates, and drive results

Corporate Account Executive

Key Account Manager – Coatings

Regional Parts Sales Manager

Field Service Engineer

District Sales Manager – Welding

Field Service Engineer

Senior Accountant

Service Sales Specialist

Structural Engineer – Civil, Truss

Truss Software Consultant

Business Development Manager