Key Account Manager – Coatings

ITW

Key Account Manager in coatings driving growth and sales for ITW Performance Polymers in Northeastern US. Establishing relationships and maximizing customer satisfaction with a high level of autonomy.

Posted 6/17/2026full-timeIllinois • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

sales experiencesales forecastingcustomer solutionstactical planningoperational planningproduct developmenttechnical product salesadhesives experienceepoxies experience

Soft Skills

relationship buildingcustomer satisfactioncommunicationcollaborationproblem solvingcustomer servicedisciplinetactfulness

Tools & Technologies

Sales Force CRMMS Office Suite

Certifications & Qualifications

Bachelor’s degree

Industry Keywords

Coatings industryGrouting industryHeavy Industrial AccountsEPCmanufacturing industryassembly industry

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction.
Develop and implement a robust plan to achieve significant growth within the Coatings and Grouting industries.
Tactical and operational planning with the Segment Manager to determine primary objectives within accounts.
Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.
Develop and report accurate sales forecasts by account and product line and understand changes in demand.
Identify and resolve customer pain points and offer solutions.
Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework.
Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of Sales Force CRM.
Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business.
Participate in market/channel projects as required to support the overall business strategy.
Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.
Promote, support, and adhere to all safety and quality related policies and procedures.

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience.
3+ years of sales experience within the manufacturing/assembly industry is required.
Prior experience selling to Heavy Industrial Accounts; EPC’s.
Experience in selling engineered and technical products.
Familiarity with Sales Processes and CRM - specifically Sales Force.
Proficiency in MS Office Suite.
Must have a Valid Driver’s License and the ability to travel 50%-70%.
Adhesives and epoxies experience strongly preferred.

Benefits

Comp & perks

Growth and development opportunities
Flexibility within the framework
Commitment to core values