Truss Software Consultant

ITW

Software Consultant assisting customers in Texas with Alpine software for business performance improvements. Responsibilities include demos, technical assistance, and relationship management.

Posted 6/6/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Partner with customers within territory to help them get the most out of Alpine software and improve their business operations.
Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.
Partner with sales in new account acquisitions.
Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork.
Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team.
Act as Software Expert in the designated territory for escalated and higher level requests.
Introduce customers to new software features.
Partner with territory salesperson on customer priorities.
Build rapport and develop lasting relationships with customers’ staff.
Work cross-functionally with software development on territory market needs.
Other duties as assigned.

Requirements

What you’ll need

Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred
3 years of experience in construction technology preferred
3 years of experience with technical implementation of software preferred
Experience in the truss industry preferred
Experience interacting with customers in a service or support capacity
Strong organizational skills
Excellent verbal and written communication skills with the ability to effectively present information to internal and external stakeholders
Proven experience as a highly motivated, independent, results-driven, self-starter
Ability to travel regionally up to 80%
Valid driver's license and good driving record

Benefits

Comp & perks

Comprehensive benefits package designed to help employees care for themselves, their families, and their futures.
Path for advancement
Competitive salary

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical implementationsoftware trainingbusiness rule filesdemonstrationsproductivity improvementsoftware features introduction

Soft Skills

organizational skillsverbal communicationwritten communicationrelationship buildingcustomer serviceself-starterresults-driven

Certifications

Bachelor's degree