Field Service Engineer

ITW

Field Service Engineer responsible for maintenance and repair services on Instron products. Traveling to client sites within the Baltimore and DC area to ensure customer satisfaction and product performance.

Posted 6/12/2026full-timeRemote • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $37 - $40 per hourWebsite

About the role

Key responsibilities & impact

responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation on a wide range of Instron’s products
provided with a company vehicle, appropriate tools/equipment, including a laptop computer and cell phone
support of well-established service operation
regional responsibility in the greater Baltimore and Washington, DC area
occasional travel to other locations in the US may be required, with up to 30% overnight travel

Requirements

What you’ll need

two or four-year technical degree from an accredited university
knowledge of electro–mechanical systems
ability to read, comprehend, and interpret basic technical information involving mechanics and electronics
interpret blueprints and schematics
understand electrical, mechanical and electronic systems
familiarity with PC’s, including operating systems and Windows applications
high level of autonomy
superior organizational, time management and customer service skills
prior field service experience strongly preferred
automation systems experience a plus
experience performing preventative or corrective maintenance on servo hydraulic systems preferred
experience with materials testing preferred, but not required
experience delivering hands on and classroom training on topics technical in nature preferred
ability to pass security background checks to gain access to US Government and military facilities.

Benefits

Comp & perks

health, dental, life and LTD insurance
401k (with match)
100% tuition reimbursement program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electro-mechanical systemspreventative maintenancerepairinstallationreading blueprintsinterpreting schematicsservo hydraulic systemsautomation systemsmaterials testingtechnical training

Soft Skills

autonomyorganizational skillstime managementcustomer service

Certifications

two-year technical degreefour-year technical degree