Iron Mountain

Human Resources

• Lead and manage all HR- and people-related aspects of M&A and other corporate transactions, ensuring deal team objectives and timelines are met.
• Collaborate with HR Centers of Excellence (CoEs), Corporate Development, Finance, and Legal teams to develop optimal HR solutions and deliver positive deal outcomes.
• Ensure compliance with local labor laws, organizational standards, and policies by identifying, scoping, and managing people issues during due diligence and implementing appropriate risk mitigation strategies during integration.

HR M&A Deal Lead – EMEA

Accounting Manager

• Lead the interpretation, implementation, and documentation of new and existing accounting standards, addressing emerging issues across corporate functional groups
• Directly support the global financial reporting process for quarterly and annual financial statements, specifically Form 10-Q and Form 10-K filings
• Maintain global symmetry and consistency in accounting practices, policies, key judgments, and procedural protocols across all business units
• Partner with Regional Controllership teams and finance shared services outsource providers to coordinate, analyze, and support global company audits
• Apply complex judgment and interpretative thinking to evaluate country-level accounting issues and independently develop innovative, group-wide solutions

Senior Manager, Technical Accounting

Financial Planning and Analysis

• Finance lead coordinating weekly performance reviews, forecasting and budgeting for closed and open book contracts.
• Track and manage contract profitability, providing insight on key drivers and identifying opportunities for cost savings and efficiency.
• Serve as a key financial advisor to operational and commercial leaders, translating complex financial data into actionable insights.
• Challenge assumptions and provide proactive, value-adding recommendations to improve operational and commercial performance.
• Align short, medium and long term financial insights and risk assessments.
• Ensure weekly performance is translated into monthly financials.
• Part of the team leading on customer MBRs and QBRs.

Finance Business Partner

Solutions Engineer

• Build and maintain joint technical blueprints (e.g., InSight DXP + Vertex AI for MLR40 compliance).
• Collaborate with Vertical Product Leads to ensure the SaaS roadmap aligns with Hyperscaler AI capabilities (Gemini, Bedrock).
• Own the "Gold Standard" for Proof of Value (PoV) success criteria across all clouds.
• Provide Level-3 technical support and training for PreSales and Solution Architects.

Partner Technical Solutions Lead

Strategy

• Shape and execute the go-to-market strategy for Iron Mountain’s State, Local, and Education (SLED) business, identifying opportunities to expand market presence and deepen customer engagement.
• Build, strengthen, and maintain trusted partnerships with senior government leaders, education stakeholders, consultants, and cooperative purchasing organizations.
• Partner closely with sales leadership to advance high-value opportunities from early engagement through contract award, driving pipeline growth and competitive wins.
• Monitor legislative trends, funding initiatives, and procurement developments to identify actionable opportunities aligned with Iron Mountain’s solutions portfolio.
• Collaborate with marketing and leadership to refine messaging, contribute to proposal strategies, and represent Iron Mountain as a visible industry leader at public sector events and strategic forums.

SLED Strategy Director

Account Manager

• Develop and execute "Sell-To" and "Sell-Through" account plans.
• Lead the transition of enterprise hardware products.
• Partner with internal sales specialists and global technical stakeholders.

Senior Global Account Manager

Customer Success Manager

• Primary customer advocate and management focal point within Iron Mountain for all assigned customers, exercising independent judgement and discretion to resolve customer escalations
• Ensures high-quality service delivery and customer satisfaction through proactive service management and rapid customer response; works in partnership with the NOC to ensure Iron Mountain service quality
• Develops and maintains effective relationships to lead the delivery of data center solutions and services to clients & partners
• Manages most aspects for customer implementation of Iron Mountain products and services, including customer installations and related projects – elicit requirements, monitor and summarize process of project schedule, evaluate and analyze risk.
• Manage multiple related installations in parallel
• Partners with sales and marketing to identify and help deliver on growth opportunities for Iron Mountain’s business with existing customers
• Lead in person meetings and data center tours. Recognizes value-added customer service opportunities and proactively takes the lead in pursuing
• Provides timely feedback to the company regarding service failures or customer concerns
• Key participant in major incident process
• Documents customer interactions in ServiceNow and Salesforce ServiceNow on a daily basis to support seamless experience across the customer lifecycle
• Manages the streamlining of information flow between customers and the organization, escalating discussions, as appropriate, regarding technology-related status, expectations, concerns, and procedural changes
• Analyzes and uses independent judgement to present detailed customer reporting packages, including customer audit participation; ensures reporting and communication is frequent and bi-directional
• Ensures issues are resolved and implements corrective actions with urgency. Triages, tracks, prioritizes and resolves all client issues and requests; leveraging ServiceNow where appropriate
• Assists the accounting team in resolution of customer related billing issues, which requires a detailed understanding of Iron Mountain’s technical specifications and calculation logic.
• Ability to explain to our customers the organization and its business processes, products and services so they understand our plans, offerings, and capabilities
• Provide second level support of our customers

Customer Success Manager, Data Center

• Define the enterprise architecture vision and design secure, scalable, end-to-end cloud-native solutions for Document and Enterprise Content Management systems.
• Lead technical sales functions, deliver comprehensive solution demonstrations, manage Proof of Concept developments, and construct rigorous Total Cost of Ownership and Return on Investment models.
• Evaluate and govern document management technologies while architecting secure integration pathways connecting platforms with core enterprise systems like Enterprise Resource Planning and Customer Relationship Management systems.
• Partner closely with senior, non-technical business stakeholders and technical practitioners to translate strategic objectives into blueprints aligned with enterprise delivery frameworks.
• Gather critical industry and competitor insights while overseeing Information Technology technical assurance processes, service configurations, and Statements of Work.

Senior Solutions Architect

• Address emerging accounting issues and support the precise application of US GAAP and IFRS regarding business combinations, divestments, asset acquisitions, and impairments.
• Support the quarterly and annual financial statement reporting processes by documenting transaction conclusions in detailed technical memorandums and reviewing footnote disclosures.
• Maintain symmetry and alignment across all global business units regarding accounting policies, key judgments, assumptions, and procedural protocols.
• Partner closely with Regional Controllership, Accounting teams, and finance shared services outsource providers to support global audits and resolve material reporting issues efficiently.
• Lead the company's strategic adoption and implementation of new accounting standards as they emerge.

Technical Accounting Manager

Director

• Oversee preventative maintenance and critical building systems to eliminate portfolio risks, ensuring all industrial facilities remain compliant with local regulations, insurance carrier requirements, and are maintained in a continuous audit-ready condition.
• Lead annual facility-by-facility budget construction, monthly spend forecasting, and accurate expense accruals for an approximate $100M global facility management budget, while partnering to guide a $65M annual capital maintenance and $25M facility upgrade program.
• Direct the quality of global service delivery with a focus on all locations outside of North America and Latin America, driving efficiency, handling inquiries from business leaders, and building collaborative partnerships with outsourced facility management partners.
• Partner closely with Regional Operations Leaders in EMEA and APAC to flawlessly deliver facility management services, capital responses, M&A integrations, and disaster recovery plans.
• Drive carbon reduction and energy efficiency initiatives, managing utility budgeting, procurement, and forecasting alongside LED replacement projects, solar installations, and green Power Purchase Agreements to achieve public enterprise sustainability goals.

Senior Director, Global Facility Management

• Architect the HR Service Delivery Experience. You will take ownership of escalated queries from Tier 1 & 2 through ServiceNow, acting as a high-level problem solver.
• Manage the end-to-end documentation for the employee lifecycle, including drafting Promotion Letters, Contract Annexes, and managing critical platform access for the workforce.
• Drive the Global Talent & Performance Engine. You will partner effectively with COEs to lead the execution of annual cycles, including Goal Setting, Performance Evaluations, and Mid-Year Reviews.
• Turn data into action by leading the IM Listening (Climate Survey) action planning to improve organizational health.
• Lead Regional Compliance and Training Standards. You will ensure the North American workforce remains compliant by overseeing Mandatory Training deployments and providing expert coaching on HR policies, laws, and government regulations.

HR Generalist

• Lead the interpretation, implementation, and documentation of new and existing accounting standards, addressing emerging issues across corporate functional groups.
• Directly support the global financial reporting process for quarterly and annual financial statements, specifically Form 10-Q and Form 10-K filings.
• Maintain global symmetry and consistency in accounting practices, policies, key judgments, and procedural protocols across all business units.
• Partner with Regional Controllership teams and finance shared services outsource providers to coordinate, analyze, and support global company audits.
• Apply complex judgment and interpretative thinking to evaluate country-level accounting issues and independently develop innovative, group-wide solutions.

Senior Manager – Technical Accounting

Manager

• Lead the global Strategic Deals team, owning the development of high-quality proposals and establishing streamlined intake and reporting workflows.
• Oversee the creation of formal proposals, Request for Information, and Request for Proposal responses, ensuring a polished, consistent, and professional aesthetic across all client-facing materials.
• Act as the primary project manager for complex, high-value deals, defining timelines, coordinating stakeholders, and mitigating risks to ensure a seamless customer experience.
• Partner closely with sales teams to build visually engaging, tailored presentations that align directly with customer needs and corporate brand standards.
• Elevate how Iron Mountain engages with clients by developing content best practices and optimizing sales support mechanisms to maximize win rates.

Strategic Deals Manager

Program Manager

• Strategic Roadmap Development: Define the vision, strategy, and outcome measures for the legacy SaaS migration of four or more platforms, ensuring the transition aligns with long-term digital strategy.
• Program Governance: Establish and facilitate governance for the legacy SaaS migration project, including execution monitoring, status reporting, and facilitating high-stakes decision-making.
• Cross-Functional Leadership: Foster close working relations across Engineering, Product Management, and Go-to-Market teams to ensure post-transition commercial and KPI targets are achieved.
• Resource & Risk Management: Assess and articulate required resourcing, including people, funding, and tools, to translate technical debt into actionable problem statements and increase confidence in achieving critical SaaS migration milestones.
• Operational Reporting: Design and establish reporting practices that provide executive-level visibility into legacy migration progress, cross-functional risks, and project dependencies.

Strategic Initiatives Program Manager

Learning and Development

• Oversee the full lifecycle of leadership development initiatives from initial planning and design through execution, operational tracking, and data-driven evaluation.
• Conduct organizational needs assessments and produce engaging, high-quality learning content and resources that address the real-world tasks and strategic priorities of company leaders.
• Lead interactive training sessions tailored to a global, diverse workforce, ensuring high engagement, inclusivity, and knowledge retention across cultures and regions.
• Partner with organizational leaders to embed development best practices into daily workflows, fostering a growth mindset and a sustainable culture of continuous learning.
• Collaborate closely with business leaders and Subject Matter Experts to align all training initiatives with evolving corporate objectives and stakeholder needs.