Intuitive

Sales

• Report to the Endoluminal Program Director
• Build and develop the clinical field sales team within the assigned region
• Manage and direct ION System program launches and utilization
• Manage ION System installations, training, and utilization growth within the assigned region
• Hire, train, and develop the ESR/ETA clinical team
• Expand ION procedure usage in existing accounts
• Manage training and education within the installed base
• Support key opinion leader development across the region
• Provide the clinical sales team with new product information and updates on existing products
• Collaborate with training and marketing departments to implement strategies and programs directed by senior management
• Travel 60%

Clinical Sales Manager

Associate

• Work closely with the Clinical Sales Manager to develop technical, clinical, and sales expertise
• Train to become a da Vinci Surgery technical and sales expert across primary surgical specialties
• Support development of surgical robotics programs in the assigned territory
• Provide surgical teams with guidance, insight, and training on the da Vinci Surgical System during cases
• Lead technical product demonstrations and in-services for OR staff, surgeons, and other customers
• Contribute to quarterly sales goals through demonstrations, in-services, OR selling activities, and customer support training
• Support or coordinate regional sales and marketing development events
• Increase system awareness and procedure adoption
• Manage sales and procedure reporting, sales activity outcomes, expense reports, and assigned online training modules
• Act as a Medical Device Consultant after appropriate training and provide guidance on proper handling of Intuitive medical devices

Clinical Territory Associate

• Partner with the Clinical Sales Manager to develop a sales strategy driving robotic surgical system utilization
• Mentor surgical teams through training sessions, OR integration, and da Vinci Surgery applications
• Serve as a da Vinci Surgery resource across primary surgical specialties
• Support regional Sales and Marketing events to create system awareness and procedure adoption
• Develop a da Vinci Surgery plan for each surgical team to enable unsupervised system use
• Expand the user base by working with key opinion leaders
• Drive sales of instruments and accessories
• Mentor new team members
• Manage administrative tasks, sales activities, and expense reports

Clinical Sales Representative

Field Engineer

• Install, support, troubleshoot, repair, and maintain Intuitive products within the assigned area of responsibility
• Ensure service agreements and warranty obligations are met and exceeded
• Provide technical support to end-users and Intuitive employees
• Conduct training sessions at Intuitive facilities, training centers, and hospitals
• Perform system inspections, preventive maintenance, software updates, recalls, field actions, and upgrades
• Troubleshoot, diagnose, and repair Intuitive products and associated equipment
• Coordinate and perform system and hardware delivery and installation
• Document service activities, maintain records, and provide reports to stakeholders
• Complete administrative duties including spare parts inventory, Field Activity Reports, Return Material Authorizations, and expense reports
• Maintain company-provided tools, vehicles, laptops, iPads, and other assets
• Collaborate with Sales, Genesis, headquarters, and other Intuitive teams
• Provide feedback to headquarters and participate in continuous improvement projects
• Manage customer needs, system install-base configurations, customer contacts, training, and events in the assigned territory

Field Service Engineer

Account Executive

• Develop a sales plan tailored to the local market with the da Vinci Clinical Sales Manager
• Become a da Vinci Surgery expert across primary operating-room procedures
• Support development of surgical teams and integration of da Vinci systems at new customer sites
• Develop surgery plans for surgical teams to enable independent technology use
• Drive utilization of da Vinci systems by collaborating with surgical teams
• Expand the user base by developing qualified lead funnels with hospital staff and thought leaders
• Conduct formal presentations, informal events, and networking activities
• Convert high-potential leads and drive training activities
• Sell instruments and accessories through product introductions and solution selling
• Manage sales and procedure reporting, sales-activity reporting, and expense reports
• Lead surgical-team training on system operations, operating-room integration, and da Vinci applications
• Provide guidance on the use of the da Vinci Surgical System

• Work with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Manage surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties
• Support regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
• Drive continuous expansion of the user base by working with KOLs
• Drive the sales of instruments and accessories
• Responsibly manage administrative tasks; sales activities, submission of expense reports, etc.

Clinical Sales Associate

• Provide procedural support to new users to promote safety and effective progression through their learning curves
• Support training activities to include in-services, training labs, attend first case series and development of teams and programs
• Become a clinical expert in the pulmonary oncology space
• Work alongside ESR’s to collaborate with senior hospital staff and key physicians in the development and execution of a plan to effectively integrate Ion® at new customer sites
• Facilitate critical user and procedural data capture to create effective QTI and benchmarking metrics
• Collaboration with daVinci local sales teams to ensure consistent alignment and communication with internal and external stakeholders
• Responsibly manage administrative tasks, SFDC management, submission of expense reports, etc.

Endoluminal Sales Representative

• Assists sales representatives with surgeon trainings, hospitals robotic development, and overall territory management
• Guides technical in-services for customers to include OR staff, surgeons, etc.
• Sells benefits of advanced technology to existing robotic users to contribute to team overall quotas
• Gains experience in goal setting, mapping, and attaining in preparation for quota bearing role to follow CTA position
• Manages administrative tasks: reporting of sales/procedures, outcomes of sales activities, submission of expense reports

Application Engineer

• The CAE plays a critical role in the early adoption of new technology, expanding access to minimally invasive robotic care.
• Focused on building and supporting early users through their system learning curve and provide technical expertise on the system during clinical procedures.
• Provide procedural support to new robotic system sites to promote safety and effective progression.
• Collaborate with US Clinical Applications Engineering to support new users through their early learning curve.
• Identify key areas of concern for clinical users for procedure adoption and collaborate with training and development partners.

Clinical Applications Engineer

Solutions Engineer

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Technical Solutions Consultant

• The ION® Endoluminal Territory Associate reports to the ION® Endoluminal Sales Director (ESD).
• Provide procedural support to new users to promote safety and effective progression through their learning curves.
• Support training activities to include in-services, training labs, attend first case series and development of teams and programs.
• Become a clinical expert in the pulmonary oncology space.
• Work alongside ESR’s to collaborate with senior hospital staff and key physicians in the development and execution of a plan to effectively integrate Ion® at new customer sites, ensuring ongoing commitment to and utilization of the system.
• Facilitate critical user and procedural data capture to create effective QTI and benchmarking metrics.
• Collaboration with daVinci local sales teams to ensure consistent alignment and communication with internal and external stakeholders.
• Responsibly manage administrative tasks, SFDC management, submission of expense reports, etc.

Endoluminal Territory Associate

General

• Provide technology to capture, archive, live stream and share clinical video and data
• Execute current and future digital strategies to grow digital solution adoption
• Responsible for customer onboardings, performing workflow analysis and optimization
• Train customers and sales/marketing efforts with presentations and product demos
• Build and maintain relationships with Key Opinion Leaders and decision-makers

Digital Solutions Specialist

• Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits
• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties
• Support regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
• Drive continuous expansion of the user base by working with KOLs
• Drive the sales of instruments and accessories
• Mentor new team members to become high performance members of the clinical sales team
• Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.