Insperity

Product Manager

• Provide the guiding vision for Insperity’s Enterprise Customer Relationship Management (CRM) product and act as its business leader
• Work with Business Units to understand needs and translate them into application functionality
• Lead product line strategy, product roadmaps, and identification of business opportunities
• Improve business processes enabled through implemented technologies
• Build functional specifications for future releases
• Represent Business Units’ best interests in high-level technical design
• Develop User Acceptance Test Plans and facilitate User Acceptance Testing
• Lead, define, and manage product releases while ensuring project teams meet schedules
• Ensure customer and quality requirements are satisfied in product delivery
• Work with Business Units, Project Managers, and development teams during design, development, testing, training, and launch
• Refine the backlog and adjust priorities
• Evaluate and report on product line performance and usage
• Lead post-implementation support from functional and training perspectives

Product Manager, CRM

Payroll

• Receive employee paperwork from Middle Market clients, including new hires, employee changes, and terminations
• Uphold the integrity of client and employee databases and ensure compliance requirements are met
• Receive and process payroll information and produce client-specific payroll checks, invoices, and standard payroll reports
• Ensure payroll input accuracy by balancing input to payroll worksheets and payroll reports
• Coordinate with the Finance Department and follow up with clients to ensure funds are received
• Provide backup documentation to the Finance Department for wires when needed
• Maintain accurate payroll delivery instructions in the system
• Train with the Payroll team, Supervisor, and Payroll Trainers to develop skill levels
• Attend weekly department training meetings and review the procedure manual on an ongoing basis
• Establish clear communication with clients, employees, and team members
• Consult with the Supervisor and Payroll Trainer when responding to new or different client and employee questions

Temporary Associate Payroll Specialist I

Account Executive

• Identify small and midsized businesses to offer Insperity’s human resource services and technology
• Call on business owners virtually and in person to explain how Insperity’s HR solutions can solve their challenges
• Engage a professional network and build lasting partnerships
• Accomplish sales goals determined by management
• Complete bid paperwork for new client contracts
• Facilitate the new client process using information gathered from new clients

Outside Sales Consultant – Business Performance Advisor

Human Resources

• Manage assigned clients, including complex clients, contributing to their success, growth, satisfaction, and retention
• Develop strategic client relationships and provide HR guidance and value-added solutions
• Advise clients on HR compliance, business goals, policies, legislation, benefits, wage and hour regulations, and performance management across all 50 states
• Engage internal support teams and Centers of Excellence to deliver services and solutions
• Analyze data and statistics to identify trends and recommend policies and activities
• Facilitate client trainings
• Collaborate with clients and Account Executives on HR goals and business objectives
• Implement client people, organizational structure, and leadership development strategies
• Document client interactions in management systems and databases
• Partner with and guide HR Representatives, HR Specialists, and Account Executives
• Pilot internal tools and provide feedback
• Participate in or lead project teams and focus groups
• Deliver training and development opportunities to internal partners and peers
• Act as a subject matter expert on processes, projects, or tools
• Identify process improvement and collaboration opportunities across the company
• Support the Sales organization in prospect meetings
• Advise, negotiate, and influence clients toward HR compliance and business goals
• Create content and host knowledge-sharing sessions
• Consult with clients on Insperity and approved partner technologies

Human Resource Consultant

• Align resources and services to deliver customized Insperity Human Resource (HR) service solutions
• Manage a book of business contributing to clients’ success
• Advise client management on employee relations, legislation, and performance management
• Collaborate with key decision makers on HR business strategy
• Resolve complex employee relations issues and maintain regulatory compliance

Human Resource Specialist

• Identify small and midsized businesses for HR services
• Call on business owners to explain solutions
• Engage network and build partnerships
• Complete bid paperwork for new client contracts

Outside Sales Consultant, Business Performance Advisor

Solutions Engineer

• Selling Insperity’s Traditional Employment Workforce Solutions to organizations as assigned
• Meets minimum acceptable sales and activity levels, as determined by management
• Works closely with assigned BPA office(s) to build and maintain a pipeline that will meet or exceed monthly, quarterly, and yearly sales goals and objectives
• Proactively calls on prospective customers to explain benefits, and value of Insperity’s Traditional Employment Workforce Solutions offering
• Cultivates and closes new Traditional Employment Workforce Solutions customers in a defined territory
• Follows up on sales leads generated from a variety of sources
• Serves as a key stakeholder in pipeline management and client relations and ensures sales goals are met
• Develops and manages relationships with prospects and customers to ensure customer satisfaction and a strong base for referrals
• Forecasts accurately and maintains all sales cycle activities within the appropriate systems in accordance with the Company’s sales process and methodology

HCM, Sales Consultant – Business Solutions Advisor

• Responsible for selling Insperity’s Traditional Employment Workforce Solutions to organizations as assigned
• Meets minimum acceptable sales and activity levels, as determined by management
• Works closely with assigned BPA office(s) to build and maintain a pipeline that will meet or exceed monthly, quarterly, and yearly sales goals and objectives
• Proactively calls on prospective customers to explain benefits, and value of Insperity’s Traditional Employment Workforce Solutions offering
• Cultivates and closes new Traditional Employment Workforce Solutions customers in a defined territory
• Follows up on sales leads generated from a variety of sources
• Serves as a key stakeholder in pipeline management and client relations and ensures sales goals are met
• Develops and manages relationships with prospects and customers to ensure customer satisfaction and a strong base for referrals
• Forecasts accurately and maintains all sales cycle activities within the appropriate systems in accordance with the Company’s sales process and methodology
• Educates prospects on the benefits of the Company’s products and solutions through compelling articulation of our business model and value proposition
• Continues to develop and enhance business cases for prospective customers that reinforce the market leadership position of Insperity in the marketplace
• Evaluates prospects’ business needs and presents appropriate mix of Company’s products and solutions
• Works in collaboration with other Insperity sales teams to ensure timely, high-quality prospect decisions for Traditional Employment Workforce Solutions

MidMarket HCM, Sales Consultant / Business Solutions Advisor

• Partners with clients and assists the Human Resource Specialist in the delivery of compliance-based services
• Promotes consistency of process and compliance with state and federal requirements to mitigate liability
• Researches and provides guidance on HR topics related to federal and state employment law
• Works closely with the Human Resource Specialist to develop work relationships and build trust leading to client retention

Human Resource Representative

• Lead benefits related interactions with Middle Market clients
• Research and formulate responses to complex benefit issues
• Maintain relationships with key client contacts
• Ensure compliance with benefit laws and regulations
• Deliver benefit education sessions in person and virtually
• Analyze benefit information supplied by clients and worksite employees