Inside Out Group

Administrative Assistant

• Maintain and reconcile QuickBooks Online files for three U.S.-based companies
• Manage all billing processes
• Maintain detailed transaction and agent spreadsheets
• Audit real estate contracts to ensure compliance with standards and regulations
• Coordinate vendor schedules and answer/route calls on the company phone line
• Handle general administrative tasks to support real estate operations
• Support a growing remote real estate team leveraging tools like Lofty CRM

Bookkeeper and Administrative Assistant

Executive Assistant

• Monitor the leasing portal daily for new inquiries from rental sites.
• Respond to rental leads via phone, text, and email in a timely, professional manner.
• Schedule and coordinate property showings with prospects and on-site managers.
• Update the shared calendar with accurate showing details.
• Follow up with prospective tenants after showings to gather feedback and confirm interest.
• Ensure no questions go unanswered before or after showings—especially during weekends or off-hours.
• Provide regular updates to the team and property owners on leasing status and tenant feedback.
• Maintain organized records of all communications and leasing activities.

Leasing Virtual Assistant

Social Media Manager

• Handle after-hours emergency calls (inbound/outbound)
• Schedule and manage appointments for cleaning and maintenance tasks
• Sync bookings and calendars with the ResortCleaning software
• Check payroll for housekeepers and inspectors
• Follow up on subtasks and ensure timely completion
• Generate reports (cleaning, deep cleans, pet hair audits)
• Maintain and audit spreadsheets and filters for accuracy
• Respond to phone calls and inquiries for the maintenance department
• Provide support via Slack to field staff and team members
• Upsell additional services to property managers when appropriate
• Assist with marketing tasks, outreach, and campaign coordination
• Manage and update social media pages; create and schedule posts
• Monitor social engagement and respond to inquiries

Dispatch and Social Media Admin Specialist

Business Development Rep

• Prospect, qualify, and nurture property management leads
• Manage the full sales cycle: outreach, presentations, negotiations, and closing contracts
• Consistently achieve 10–15 closed deals per month
• Use LeadSimple CRM to manage outreach, follow-ups, and reporting (training provided)
• Build strong rapport with prospects through persuasive and professional communication
• Collaborate closely with the Customer Success/Property Management team to ensure seamless client handoff post-sale
• Maintain accurate records of leads, pipeline status, and progress
• Analyze performance and refine sales strategies to continuously improve results

Business Development Representative – Full Sales Cycle, Property Management

• Monitor the leasing portal daily for new inquiries from rental sites.
• Respond to rental leads via phone, text, and email in a timely, professional manner.
• Schedule and coordinate property showings with prospects and on-site managers.
• Update the shared calendar with accurate showing details.
• Follow up with prospective tenants after showings to gather feedback and confirm interest.
• Ensure no questions go unanswered before or after showings—especially during weekends or off-hours.
• Provide regular updates to the team and property owners on leasing status and tenant feedback.
• Maintain organized records of all communications and leasing activities.
• Provide emergency support and quick responses (examples include providing lockbox info and coordinating last-minute showings).

Sales

• Handle 40+ warm leads per month from the appointment setting team
• Conduct discovery calls, product demos, and closing conversations for RingCentral
• Manage your pipeline and interactions in Go High Level CRM
• Coordinate contract signing and client onboarding
• Provide feedback on lead quality and conversion
• Follow up with leads and maintain your sales calendar

Junior Sales Closer

• Prospect, qualify, and nurture property management leads.
• Manage the full sales cycle: outreach, presentations, negotiations, and closing contracts.
• Consistently achieve 10–15 closed deals per month.
• Use LeadSimple CRM to manage outreach, follow-ups, and reporting (training provided).
• Build strong rapport with prospects through persuasive and professional communication.
• Collaborate closely with the Customer Success/Property Management team to ensure seamless client handoff post-sale.
• Maintain accurate records of leads, pipeline status, and progress.
• Analyze performance and refine sales strategies to continuously improve results.

• U.S.-based home care agency providing administrative and operational support to patients and caregivers
• Role combines reception, coordination, and administrative support for a home care agency
• Respond to phone calls, emails, and messages from aides, patients, applicants, and insurers
• Support aides with payroll, PTO, benefits, ADP registration, and HHA Exchange usage
• Manage daily attendance dashboard; identify missing timesheets and provide training/support
• Conduct welcome calls to new patients and assist with creating weekly schedules
• Review and revise pre-billing and timesheets; coordinate with payroll to ensure accuracy
• Follow up on pending authorizations and liaise with insurance companies
• Staff open cases and assist in finding suitable caregivers
• Translate communications between English-speaking management and Spanish-speaking aides or patients
• Handle applicant intake, assist with applications, and coordinate nurse visits
• Conduct monthly patient satisfaction calls and manage annual administrative supervision/background check follow-ups for aides

Care Coordinator, Virtual Assistant

Accounting Manager

• Bookkeeping and Financial Administration: Manage and monitor all bookkeeping tasks within QuickBooks. Handle accounts receivable, including billing tenants for rent and utilities. Track and process rent payments, ensuring timely collections. Manage accounts payable, including paying vendors and recurring bills (e.g., utilities, licenses). Generate and maintain financial reports related to property performance.
• Property Management & Guest Relations: Serve as the primary point of contact for tenant inquiries and requests (e.g., repair requests). Coordinate with vendors and contractors (e.g., plumbers, cleaners) to schedule and manage property maintenance and repairs. Respond to and manage inquiries from potential tenants and guests on platforms like Airbnb, VRBO, and Furnish Finder. Manage property availability calendars and schedule bookings for short-term and mid-term rentals. Draft and manage lease agreements and ensure they are completed and filed correctly. Provide access codes and instructions for guests and tenants.
• Administrative and Operational Support: Manage and organize business communications, including emails and phone calls, using a CRM like GoHighLevel. Assist with administrative tasks related to property development and remodeling, such as coordinating with repair crews. Maintain and organize digital files and documents. This person will be the Executive Assistant as well and assist the owner with additional tasks.

Accounting Virtual Assistant

Customer Support

• The client is a property management company dedicated to providing exceptional service to property owners and tenants, focusing on tenant onboarding, property maintenance coordination, and administrative management.
• Role is to support property management operations; prior experience in property management or leasing is not required; coachable and eager to develop a career in property management.
• Key responsibilities:
- Act as the first point of contact for tenants, owners, and vendors via phone, text, and email
- Provide exceptional customer service by responding to inquiries promptly and professionally
- Assist with scheduling property showings and coordinating with on-site managers
- Update calendars and maintain accurate records of communications and activities
- Follow up with prospective tenants and provide updates to property owners
- Ensure that all questions and requests are handled quickly and clearly
- Support the team with administrative and operational tasks as needed

Bookkeeper and Administrative Assistant

Leasing Virtual Assistant

Dispatch and Social Media Admin Specialist

Business Development Representative – Full Sales Cycle, Property Management

Leasing Virtual Assistant

Junior Sales Closer

Business Development Representative – Full Sales Cycle, Property Management

Care Coordinator, Virtual Assistant

Accounting Virtual Assistant

Customer Service Coordinator – Property Management