Inova Health

Manager

• Participates in the interviewing/hiring process by reviewing job profiles, reviewing candidate applications/resumes, developing behavioral interview questions, conducting and evaluating interviews in a timely fashion and providing feedback/recommendations on hiring decisions.
• Ensures referrals are initiated to appropriate next level of care (e.g. acute care, home health care, hospice, SNF, LTAC, clinics, TCM), in a timely manner, and coordinates ordering of medical equipment/supplies for safe discharge planning or ongoing care planning.
• Works with staff to facilitate family meetings with all patients as requested by patient, family or healthcare teams. Leads collaboration with physician and members of the interdisciplinary teams to facilitate care for designated caseloads.
• Supports the contact of families, physicians or other healthcare team members in anticipation of specials needs of the patients or families, in a timely manner, to facilitate effective treatment plans.
• Provides educational materials and methods in support of team members' abilities to document appropriately to patients' level of understanding and motivation.
• Ensures that patients/families are appropriately assessed for needs with a developed and individualized continuing care plan in collaboration with physician.
• Educates staff on variances in patient responses and how to proactively adjust the care plan in coordination with the interdisciplinary team.
• Supervises staff on the screening process with patients within 24 hours of admission for appropriate services and interventions
• Evaluates the team members under their supervision assuring proper knowledge gaps are closed and provided necessary education to develop the case manager to the highest level possible.
• Participates in evaluation of metrics and problem solves with the case managers under their supervision to achieve operational goals and metrics.
• Performs additional duties as assigned.

Manager, Case Management – Registered Nurse/Social Worker