Financial Specialist 1 – Pre Service

Inova Health

Financial Specialist 1 handling insurance verification and patient financial counseling tasks for Inova healthcare system. Position combines day shift work with eventual remote opportunities after training.

Posted 7/18/2026full-timeVirginia • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access and revenue cycle management, including insurance verification, financial counseling, and compliance with industry standards. Proficient in educating patients on financial responsibilities and navigating alternative payment sources.

Highest-signal resume keywords

Patient Access ExperienceInsurance VerificationFinancial CounselingRevenue Cycle ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Information VerificationAuthorization/Referral RequirementsAccount Resolution ProcessesBilling Complaint ClaimsBenefit Verification

Soft Skills

Effective CommunicationProblem SolvingTraining and Education

Tools & Technologies

Financial Counseling ToolsPatient Management Systems

Industry Keywords

Healthcare ServicesPatient LiabilityMedical Assistance ProgramsThird-Party Payer RegulationsContractual Compliance

About the role

Key responsibilities & impact

Completes work assignments within established quality standards.
Communicates effectively with various audiences by using the most appropriate methods.
Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services.
Verifies and enters insurance information and authorization/referral requirements.
Contributes to a safe patient care environment by identifying, analyzing and effectively solving problems.
Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services such as medical assistance programs, loans and grants.
Reviews documented insurance benefits and patient liability in appropriate systems to prepare for patient counseling sessions.
Requests/secures balance due payments from patients in accordance with established policies and procedures.
Educates/trains others on insurance theory, insurance verification, and authorization/referral processes.
Participates in related process improvement activities and makes suggestions for new or revised policies and procedures.
Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up.
Stays current with relevant insurance, contractual, and/or third-party payer regulations, medical policies, transaction/code sets, and general payment methods needed to ensure proper adjudication and compliance with industry standards.
May perform additional duties as assigned.

Requirements

What you’ll need

Experience - Two years of patient access experience
Education - High School or GED
Preferred Qualifications
Experience - preferred patient access or revenue cycle experience in multiple specialties or both hospital and clinic settings.

Benefits

Comp & perks

Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off and paid parental leave.