Ingram Micro

Business Development Rep

• Drive Category Growth Strategy
• Develop and execute strategic growth plans for an assigned technology category or vendor portfolio.
• Identify emerging market trends, customer needs, and competitive dynamics to shape category direction.
• Own and deliver profitable growth, market expansion, and strategic objectives.
• Expand New Business Within Existing Accounts
• Identify and pursue new business opportunities across existing partner relationships.
• Lead strategic conversations to expand solution adoption and accelerate end-customer acquisition.
• Build and execute account growth plans that increase depth and breadth within assigned portfolios.
• Strengthen Vendor & Strategic Partnerships
• Cultivate executive-level relationships with key vendors, strategic partners and decision makers.
• Negotiate favorable business terms and collaborative growth initiatives.
• Align vendor strategies with organizational goals to accelerate profitable growth.
• Solution Selling & Executive Engagement
• Lead consultative sales efforts across a full solution portfolio.
• Present strategic proposals to both technical and non-technical stakeholders.
• Engage directly with key partners to understand business objectives and position solutions accordingly.
• Market & Financial Leadership
• Conduct market analysis to identify competitive positioning and whitespace opportunities.
• Apply financial and business acumen to manage forecasting, profitability, and financial solutions that benefit Ingram Micro and our partners.
• Monitor and drive year-over-year growth within assigned categories.
• Cross-Functional Collaboration
• Partner with sales, marketing, operations, finance, and product teams to align on growth initiatives.
• Influence internal stakeholders to prioritize strategic opportunities.
• Drive execution across multiple teams to deliver category and vendor acceleration.

Business Development Executive II

Procurement

• Develop and execute category strategies for telecommunications, network services (LAN/WAN/Wireless), cloud platforms (IaaS, PaaS, SaaS), and enterprise architecture solutions
• Lead end-to-end sourcing initiatives, including RFI/RFP processes, competitive bidding, supplier evaluation, selection, and onboarding
• Structure and negotiate complex contracts, MSAs, licensing agreements, and service-level agreements (SLAs) for large-scale technology programs
• Partner with Technology, Architecture, Infrastructure, Security, Legal, and Finance teams
• Understand how telecom, cloud, network, and application ecosystems interact and influence sourcing strategies and risk mitigation
• Identify opportunities to reduce costs, improve service levels, and enable innovation across technology categories
• Ensure compliance with regulatory requirements, security standards, and operational resilience principles throughout sourcing engagements
• Implement and manage supplier governance programs, QBRs, and continuous improvement initiatives
• Monitor technology trends, supplier landscape shifts, emerging providers, and pricing benchmarks to inform strategy
• Track savings, total cost of ownership (TCO), vendor consolidation efforts, and strategic sourcing KPIs for reporting to leadership

Senior Strategic Sourcing Manager – Technology

Architect

• Proactively coach and positively influence clients, peers, and cross-functional associates
• Strengthen the organization’s deliverables through onboarding and development of the team
• Work with management to set team goals consistent with BU objectives
• Demonstrate clear value to Ingram Micro’s internal and strategic initiatives

Technical Enablement Architect

Supply Chain

• Defining demand forecasts at SKU and Country level to support and align with current business needs and strategic growth initiatives.
• Achieving budgeted or targeted Cost of Goods Sold (COGS) to ensure financial objectives are met.
• Maintaining forecasting accuracy for Cost of Goods Sold (COGS), minimizing variances and ensuring financial predictability.
• Ensuring airtight alignment with Supply Planners to match supply capabilities with forecasted demand, accurately.
• Coordinating the sales forecast with vendors, category managers, country business units, and key customers to ensure comprehensive market coverage and demand fulfilment.
• Facilitating consistent communication and collaboration among stakeholders to adjust forecasts in real-time based on market changes and business needs.
• Close collaboration with Business Developments Managers, Vendors and Marketing departments, regarding new product announcements and growth initiatives which impact sku-level demand.

Senior Demand Planner

Client Partner

• Build a deep understanding of Ingram Micro’s full Microsoft Dynamics 365 and Power Platform portfolio
• Deliver exceptional service and strategic business guidance
• Work closely with Elite Service Partners and Managed Service Partner network
• Strengthen relationships and drive partner-to-partner collaboration
• Expand solution and service capabilities across the ecosystem
• Take ownership of revenue, margin, and overall trading partner performance
• Collaborate closely with internal teams, including finance, to support smooth operational processes
• Ensure timely and accurate customer payments through effective partnership with finance
• Act as a connector across the organisation, strengthening peer‑to‑peer engagement
• Elevate partner capability by supporting growth, enablement, and the development of new opportunities

Partner Development Manager – Dynamics

• Partner closely with the Proofpoint Vendor Sales team to drive platform adoption and revenue growth
• Support and enable partners through planning, procurement, implementation guidance, and solution-selling strategies
• Engage directly with business leaders and key decision-makers to elevate both the Proofpoint and Ingram Micro brands
• Represent Proofpoint and Ingram Micro at field events, vendor-sponsored activities, and partner engagements
• Manage and grow existing vendor-priority accounts

Business Development Executive II – Proofpoint, NetSec

Financial Planning and Analysis

• Act as a financial strategist and business catalyst for teams
• Serve as a consultant and thought leader to drive business performance
• Support the annual budget process and monthly forecasts
• Provide ongoing financial insights that connect financial performance to business strategies
• Proactively uncover risks and opportunities to drive profitability
• Help teams execute growth strategies, pricing models, and deal structures

Financial Business Partner – FP&A, US Sales Channel

• Lead and implement a go-to-market plan for Omnissa, identifying opportunities across partners and emerging markets
• Expand relationships with existing partners while identifying new strategic prospects
• Accelerate sell-through by providing value-based solutions
• Build strong, collaborative relationships with Omnissa and related stakeholders
• Negotiate effectively to align goals and drive success
• Stay ahead of market trends, competitor moves, and customer needs using actionable insights to inform strategic decisions
• Work with internal teams (sales, marketing, product, operations) to execute aligned strategies and deliver consistent partner value
• Meet directly with partners and resellers to understand business challenges and tailor Omnissa solutions to meet evolving needs
• Deliver complete Omnissa-based solutions, positioning products in a broader IT context to support digital work platform adoption
• Champion our digital ecosystem, including the Xvantage platform, to enable smarter, faster, and more efficient partner interactions

Business Development Executive – AI-driven Digital Work Platform

Customer Support

• Manage inbound technical service requests via phone, email, and live chat.
• Log all issues, steps, and updates accurately within internal systems.
• Diagnose root causes—whether software defects, misconfigurations, content issues, or user-related problems.
• Support multiple cloud solutions (Adobe, Dropbox, Google, etc.) with a primary focus on Microsoft 365 and Microsoft Azure.
• Collaborate closely with internal teams and external vendors, especially Microsoft engineers, to ensure timely resolution.
• Understand partner business objectives and apply technical expertise to drive successful outcomes.
• Contribute to improving service desk processes, documentation, and workflows.
• Champion exceptional customer experiences in every interaction.

Customer Support Representative

Program Manager

• Develop and execute the public sector go-to-market roadmap in collaboration with Sales, Marketing, Finance, and Operations teams
• Serve as primary liaison for reseller partners and manufacturers on public sector opportunities, ensuring clear communication and alignment of objectives
• Manage flagship programs (e.g., E-Rate, SLED grants, Supplier Diversity) through budgeting, vendor onboarding, performance tracking, and renewal processes
• Coordinate responses to government RFPs, RFIs, and contract amendments—ensuring accuracy, compliance, and timely submission
• Support compliance oversight with federal and state procurement regulations (FAR, DFARS, GSA schedules) and maintain audit-ready documentation
• Lead cross-functional projects, including pilot deployments, proof-of-concepts, and specialized technology rollouts
• Partner with Business Intelligence to generate market insights, forecast program revenue, and measure KPIs
• Develop training materials and conduct enablement sessions for internal sales teams, resellers, and vendor partners
• Monitor program performance metrics and produce regular status reports for senior leadership

Senior Program Manager

• Act as the financial strategist and business catalyst for the teams supported
• Serve as a consultant and thought leader to drive business performance
• Challenge assumptions, identify opportunities, and influence decision-making with a commercial mindset
• Support the annual budget process, monthly forecasts, and provide ongoing financial insights
• Proactively uncover risks and opportunities to drive profitability and optimize working capital
• Execute growth strategies, pricing models, and deal structures that maximize financial outcomes

• Act as the financial strategist and business catalyst for the teams supported.
• Serve as a consultant and thought leader to drive business performance.
• Proactively uncover risks and opportunities to drive profitability and optimize working capital.
• Support the annual budget process and monthly forecasts.
• Provide ongoing financial insights that connect financial performance to business strategies.

Financial Business Partner, FP&A – US Sales Channel BU

• Develop and execute category strategies for telecommunications, network services (LAN/WAN/Wireless), cloud platforms (IaaS, PaaS, SaaS), and enterprise architecture solutions.
• Lead end-to-end sourcing initiatives, including RFI/RFP processes, competitive bidding, supplier evaluation, selection, and onboarding.
• Structure and negotiate complex contracts, MSAs, licensing agreements, and service-level agreements (SLAs) for large-scale technology programs.
• Partner with Technology, Architecture, Infrastructure, Security, Legal, and Finance teams to support sourcing activities that align with technical roadmaps and strategic initiatives.
• Understand how telecom, cloud, network, and application ecosystems interact and influence sourcing strategies and risk mitigation.
• Identify opportunities to reduce costs, improve service levels, and enable innovation across technology categories.
• Ensure compliance with regulatory requirements, security standards, and operational resilience principles throughout sourcing engagements.
• Implement and manage supplier governance programs, QBRs, and continuous improvement initiatives.
• Monitor technology trends, supplier landscape shifts, emerging providers, and pricing benchmarks to inform strategy.
• Track savings, total cost of ownership (TCO), vendor consolidation efforts, and strategic sourcing KPIs for reporting to leadership.

Solutions Engineer

• Create reports and presentations with help from others to support business reviews and partner engagement activities.
• Assist Level I associates with technical questions and quality engagement with partners.
• Make meaningful impact with initiatives driven by leaders and senior level associates.
• Lead technology/vendor programs, driving results through enablement activities.
• Work closely with direct leader to assist in achieving department metrics and goals.
• Serve as a trainer for technologies in which the individual is an expert.

Technical Solutions Specialist II

Accounting Manager

• Lead the Cost Override function, managing both Front End and Back End processes for vendor claims.
• Oversee approximately $3B in annual volume, ensuring service level agreements (SLAs) are tracked and met to support the business effectively.
• Drive the Vendor Discount Program, including onboarding vendors into GDE.
• Apply subject matter expertise to influence internal stakeholders, vendors, and peer managers.