Imagine Pediatrics

Engineer

• Utilize Lean, Lean Six Sigma, or other process improvement methodologies to identify process problems and work with internal teams to remediate and deliver operational efficiencies, cost reduction, or quality improvements.
• Facilitate rapid improvement events with cross functional internal teams to develop process, identify process issues, and other strategic initiatives.
• Facilitate all aspects of the development and implementation of operational/high level projects and processes either through independent/highly autonomous work or through the enablement of work teams to further the effective and efficient completion of objectives.
• Help facilitate improvement training for internal teams to build a culture of continuous improvement throughout the organization.
• Identify opportunities and take action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. Drive the promotion of teamwork within and between departments; participate in and facilitate department process improvements as needed.
• Collect, analyze, and communicate large and complex datasets to drive decision making & change

Project Engineer

Bilingual

• Provide professional and friendly proactive care and triage for clinical issues.
• Embed a family centered care philosophy in care delivery.
• Demonstrate cultural competence and sensitivity as ability to work with culturally diverse populations and seek out additional resources when needed.
• Transition of care for ED/IP/UC care coordination with clinical providers following discharge.
• Perform a comprehensive assessment of a patient’s clinical, psychosocial, discharge planning and financial needs.
• Establish rapport and a relationship with the patient and family in order to understand their needs and expectations and to assist them in setting realistic and mutual goals.
• Integrate an awareness of cultural factors in the patient/family interview process and elicit clinically relevant cultural information.
• Establish, in conjunction with the physician, the patient and interdisciplinary team, a comprehensive plan of care to appropriately address clinical milestones.
• Communicate plan of care, including changes and issues related to plan of care to patient/family, physicians and other members of the healthcare team.
• Gather sufficient information from all relevant sources to determine the effectiveness of the plan of care to assure it is done in an accurate, safe, timely and cost-effective manner.
• Document all care management assessments and interventions.
• Refer to Social Worker or Behavioral Health for complex psychosocial and discharge planning issues (per criteria) and ensures appropriate follow-up. Consults with other members of the interdisciplinary team (dietary, pharmacy, etc.) to provide safe discharge as appropriate.
• Perform other duties as assigned

Bilingual Pediatric Registered Nurse

Director

• The Associate Director of Behavioral Health serves as the behavioral health leader for a defined market or sub-region, providing direct supervision of care team Managers while supporting the strategic initiatives surrounding integrated & holistic care.
• This role focuses on day-to-day clinical operations, clinician/care team member development and performance management, and ensuring quality care delivery within value-based care frameworks.
• Operationalize Regional Medical Director (RMD) strategy for region (translating strategy to action for pod clinicians/care team members)
• Provide closed-loop feedback with RMD to adjust strategy based on operational challenges
• Work with RMD, Associate Medical Director, Health Services Director (HSD), and General Manager (GM) to maintain relationships with key leadership
• Support daily huddles, clinical team meetings, and Interdisciplinary Team Meetings to foster clinical discussions and assist Managers in mitigating complex clinical scenarios
• Provide real-time clinical guidance and decision-making support
• Oversee clinical protocols implementation and adherence
• Ensure appropriate clinical documentation and coding practices
• Monitor compliance with clinical quality standards and regulatory requirements
• Monitor Manager & care team member productivity, quality metrics, and patient satisfaction scores
• Ensure adherence to clinical excellence and documentation standards
• Participate in quality improvement initiatives and clinical model enhancements
• Support continuing education programs and new process implementation
• Work with RMD, AMD, HSD, and GM on regional initiatives and change management strategies
• Support smooth regional operations through stakeholder alignment
• Facilitate external feedback integration into operational improvements
• Provide direct supervision and performance management for Behavioral Health Managers
• Conduct regular one-on-one meetings, performance reviews, and goal setting with direct reports
• Lead recruitment, onboarding, and orientation of new provider/care team member staff
• Monitor capacity/utilization levels and deployment across the region
• Facilitate Behavioral Health Grand Rounds and other peer learning opportunities and case-based discussions
• Provide coaching on difficult clinical cases and complex family situations
• Support provider wellbeing and engagement initiatives
• Attend Health Plan Joint Operating Committee (JOC) meetings as requested by RMD (mainly for the stable smaller plans)
• Participate in Clinical Workstream Meetings
• Attend Health Plan Interdisciplinary Team (IDT) meetings at the direction of the Regional Medical Director
• Work with RMD to prepare for larger Health Plan meetings
• Support value-based care contract performance and reporting
• Collaborate with Network Engagement team to build strong community relationships.
• Build and maintain relationships with stable external provider partners
• Represent the organization at external clinical meetings and events
• Participate in community health initiatives and partnerships
• Support referral relationship development and maintenance
• Collaborate with external clinical specialists and subspecialists
• Support development of clinical affiliations and partnerships
• Engage in community outreach and education initiatives

Associate Director, Behavioral Health

Full-stack Engineer

• Be an effective communicator while interacting with technical and non-technical audiences
• Communicate with business stakeholders to understand goals and translate them to technical architecture and requirements
• Have a data-driven, iterative approach to building products
• Estimate product scope and timelines
• Lead and mentor other software engineers to follow best engineering practices
• Produce technical solutions that satisfy business requirements with a focus on scalability, stability, efficiency, maintainability and extensibility
• Build products and software using modern & stable technologies

Staff Software Engineer

• Lead the development of a forward-looking, proactive government affairs strategy at the federal and state levels that is aligned with company goals and mission.
• Work alongside the Government Affairs Associate to identify and assess emerging policy risks and opportunities across markets, prioritizing issues that affect business growth and care delivery for medically complex children.
• Collaborate with the Government Affairs Associate to create regulatory interpretations, identify legislative intent, and generate advocacy positioning for the Government Affairs team, external consultants, and Imagine Pediatrics’ Patient and Family Advocacy team.
• Aid in strategic planning efforts alongside the Chief Innovation and Administrative Officer.
• Represent Imagine Pediatrics in the Coalition of Healthcare Innovation and its related activities.
• Prepare and deliver quarterly briefings, supported by the Government Affairs Associate, to executive leadership, summarizing major federal and state developments, strategic risks, and opportunities.
• Assist in ensuring the Government Affairs team is situated as a source of subject-matter expertise for internal teams, helping shape organizational strategy in response to the policy environment.
• Acquaint policymakers and elected officials with Imagine Pediatrics’ services and patient population and advocate for legislation, policies, and benefits that further Imagine Pediatrics’ mission and underpin the families that we serve.

Director, Government Affairs

Manager

• Providing continuity of care for our patients and their families
• Identifying and solutioning for care gaps and service needs
• Complete assessments with family and assist IDT team with the development of the plan of care, integrating patient/family preferences and values
• Collaborates with patients and/or their families to facilitate achieving service plan goals, developing life skills, and/or sustaining financial stability, conducts activities and monitors the service environment in a manner to maximize client success and well-being
• Creating plans for high-stress treatment situations, such as mental health crises, behavioral issues, and family conflict
• Providing proper education on risk prevention to patients and their families
• Advocate for resources and removal of barriers and connect families with available resources
• Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress
• Represent Imagine Pediatrics commendably to patients, families, providers, and community
• Provides telehealth visits
• Fully remote with 10% travel may be necessary for training/education (potential overnight)
• Performs other duties and assumes other responsibilities as assigned by manager

Social Services Care Manager

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Bilingual Transition of Care Nurse

Security Engineer

• Design and implement information security technology including endpoint protection, vulnerability management, e-mail security, data loss prevention, static/dynamic code testing, firewalls.
• Ensure deployments are aligned with relevant industry standards such as CIS, HIPAA, NIST, OWASP Top 10 and HITRUST.
• Integrate systems and applications with SIEM solution.
• Respond to alerts and escalations from MDR provider and other security systems as part of the on-call rotation.
• Interpret log outputs from a wide selection of IT, security and cloud infrastructure.
• Create, implement, and test incident response procedures for new threat content and alerts.
• Continually monitor and share cyber security intelligence and vulnerability reporting with the IT team.
• Monitor external threat environment to ensure Imagine Pediatrics is responsive to short- and long-term threats.
• Respond to and resolve cyber security threats that may impact the confidentiality, integrity, or availability of Imagine Pediatrics systems and personnel.
• Ensure that security control initiatives are executed on schedule and in line with Imagine Pediatrics Information Security program objectives and corporate policies.
• Apply professional discretion and judgement when viewing sensitive and personal data or information in the process of conducting work.
• Other duties as assigned.