Community Health Worker, Patient Engagement

Imagine Pediatrics

Community Health Worker supporting patient re-engagement in care for Imagine Pediatrics. Delivering hands-on support and collaborating with interdisciplinary teams for optimal patient outcomes.

Posted 6/24/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $28 per hourWebsite

About the role

Key responsibilities & impact

Serve as a community-based, patient-facing resource, building relationships with patients and caregivers through direct, in-person re-engagement in assigned geographic areas
Provide hands-on support to patients and caregivers, including assisting with program re-enrollment, onboarding, and mobile app setup and utilization
Perform telephonic outreach to caregivers of attributed patients to re-engage children in care, support seamless onboarding, and re-engage those who missed their initial onboarding visit or have not utilized services post-onboarding
Educate patients and caregivers on Imagine Pediatric services and available community resources, ensuring they understand how to access care and support
Maintain and gather up-to-date knowledge of local community resources (e.g., social services, healthcare providers, SDOH supports) and connect families to appropriate services
Conduct community events and facility rounding to engage eligible patients, strengthen relationships, and support ongoing program participation
Partner with our Behavioral Health teams and local behavioral health providers to support safe patient discharge planning and ensure seamless connection to community-based resources and ongoing care
Partner with caregivers, families, and facility staff to identify and address barriers to engagement, and access to care and work with leadership on ensuring workflows exist to enable access to care
Collaborate closely with the Patient Engagement Team (Outreach & Enrollment), including Outreach Specialists and Registered Nurses, to support patient re-engagement goals
Support non-clinical care coordination efforts in the community, including assisting with connecting patients to primary care providers, facilitating pharmacy access and medication-related needs, providing basic discharge and follow-up support, addressing social determinants of health (SDOH) needs, and removing barriers to care and service access

Requirements

What you’ll need

A valid driver’s license
A bachelor’s degree
Bilingual (Spanish) required, Medical Interpreter Certification preferred
Ability to travel frequently
3+ years of experience in a healthcare setting (patient-facing hospital or facility role)
Ability to navigate ambiguity, think critically, take initiative, and stay organized
Ability to manage multiple tech platforms
Experience working in a patient-facing hospital or facility role
Experience working as part of an interdisciplinary team
National Community Health Worker Certification required

Benefits

Comp & perks

Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

community resource knowledgepatient engagementcare coordinationprogram re-enrollmentmobile app setuptelephonic outreachdischarge planningsocial determinants of health

Soft Skills

relationship buildingcritical thinkinginitiativeorganizational skillscollaborationproblem-solvingcommunication

Certifications

Medical Interpreter CertificationNational Community Health Worker Certification