Care Coordinator – Non-Clinical

Imagine Pediatrics

Care Coordinator providing clinical and clerical support for pediatric health care at Imagine Pediatrics. Enhancing care delivery through quality support and communication with patients.

Posted 7/24/2026full-timeRemote • Louisiana • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and the ability to perform protocol-based triage in a healthcare setting, ensuring timely patient interactions and effective care team support.

Highest-signal resume keywords

Healthcare ExperiencePatient CommunicationTriage ProtocolsReport CompletionSpanish Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsOrganizational Skills

Industry Keywords

Outpatient ClinicsMultispecialty ClinicsPatient SchedulingClinical InquiriesLab Results

About the role

Key responsibilities & impact

Accept incoming phone calls and return calls from patients involving clinical inquiries for responsible providers, perform protocol-based triage as appropriate
Place calls and create template-based letters regarding lab results for delivery to the patient in a timely manner
Review schedule on a daily basis to ensure that all pre-visit preparations have been completed
Call patients deemed to be at risk for a “no-show” prior to their appointment and inquire about their status
Initiate completion of forms for review and final signature by provider
Assist care team in regular completion of reports

Requirements

What you’ll need

High-school level education or equivalency
2-4 years healthcare experience in outpatient clinics
Specialty/multispecialty clinics strongly preferred
Spanish fluency preferred

Benefits

Comp & perks

Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer