Care Coordinator – Non-Clinical

Imagine Pediatrics

Care Coordinator providing clinical and clerical support for pediatric care organization. Delivering compassionate evidence-based care in a virtual environment to enhance support for children with healthcare needs.

Posted 7/14/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in clinical communication and patient management, ensuring timely and accurate information delivery while supporting care team operations in a healthcare setting.

Highest-signal resume keywords

Clinical Inquiry ManagementPatient CommunicationHealthcare ExperienceSpanish FluencyTriage Protocols

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organizational SkillsInterpersonal SkillsAttention to Detail

Tools & Technologies

Electronic Health Record Systems

Industry Keywords

Outpatient ClinicsMultispecialty ClinicsPatient OnboardingCare TransitionLab Results Management

About the role

Key responsibilities & impact

Accept incoming phone calls and return calls from patients involving clinical inquiries for responsible providers, perform protocol-based triage as appropriate, and route phone calls in the form of a phone note document in the EHRS to the provider for review and instructions
Place calls and create template-based letters, as directed by the provider, regarding all lab results for delivery to the patient in a timely manner
Review schedule on a daily basis to ensure that all pre-visit preparations have been completed prior to the patient's visit, ensuring lab and imaging results, consultation reports, care transition details, or major changes in health status are available in the patient’s medical record
Call patients deemed to be at risk for a “no-show” prior to their appointment as well as new patients establishing care for their onboarding visit to remind them of both the patient’s and Imagines’ responsibilities
Initiate completion of forms for review and final signature by provider (disability forms, home health orders, durable medical equipment and supply requests, disease status letters)
Assist care team in regular completion of reports that will allow it to manage and assess the health needs of the patient population

Requirements

What you’ll need

High-school level education or equivalency
2-4 years healthcare experience in outpatient clinics
Specialty/multispecialty clinics strongly preferred
Spanish fluency preferred

Benefits

Comp & perks

Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer