Marketing

• Lead 1:1 and 1:few account-based marketing programs to drive adoption of HP’s Workstations and Z solutions across federal, state, and local government agencies.
• Fully own the workstation value proposition for the public sector, including the development and activation of Z Workstations marketing content.
• Identify target agencies, develop tailored value propositions, create personalized campaigns aligned to government procurement cycles.
• Collaborate closely with sales to influence pipeline and deal velocity.
• Plan and execute campaigns, develop content, analyze account insights, and coordinate with channel/agency partners.

Account-Based Marketing Lead – Public Sector, Workstations & Z Solutions

Manager

• Manage Remote Support Services (Incident Management) for APJ Theatre across Print (MPS) and PS (MDS).
• Collaborate with Service BU to define and deploy Global Service Desk strategy across all delivery centers.
• Transform existing Service Desk operation by leveraging AI solutions to bring efficiencies and additional customer value.
• Hire and develop team of service agents and experts.
• Meet budget and operational targets aligned with customers contracts and expectations
• Manage customer escalations, drive operational and process improvements
• Collaborate across other Theatres of EMEA and APJ as well as the global Center of Excellence (CoE) in order to define and execute global practice.
• Provide customer insights enabling definition of best-in-class service capabilities, leverage and adopt capabilities as deployed by the CoE.
• Drive strong partnership with other service delivery functions (MSD, F&C, SSC) across the Theatre.
• Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals.
• Create inclusive and diverse working environment that is conducive to individual development, business performance, and growth.

Global Service Desk Lead – APJ Contractual Operation Manager

Supply Chain

• Own and execute the monthly supply planning cycle in SAP IBP.
• Generate and maintain the Master Production Schedule (MPS).
• Convert the demand plan into a feasible supply plan; incorporate demand changes (deals, sales overperformance, or plan adjustments).
• Balance demand, inventory targets, and capacity constraints, following flexibility guidelines.

Senior Supply Planner – SAP IBP

Executive Assistant

• This role is responsible for providing basic tactical and strategic administrative support to upper-level executives within the organization.
• Scheduling appointments, managing calendars, handling phone calls and emails, and coordinating travel plans.
• Conducting basic research and drafting documents, organizing meetings.
• Acting as a primary point of contact for internal and external stakeholders.

Procurement

• The Services Offer Execution Category Manager within the N.A. Solutions Category team will report to the HP Solutions Senior Manager within the North America market.
• This is an individual contributor role with focus on Lifecycle (Support) Services with accountability to work across all customer segments plus channel.
• The individual will drive execution of programs and initiatives within the market working collaboratively with the GTM team, the inside services sales org, the generalist sales teams and channel.
• They will work with the market team to execute programs, enable sales and execute all operational and tactical activities.
• Collaborates with various internal teams from marketing, sales, and finance to ensure seamless execution of category plans.
• Monitors key performance indicators (KPIs) and sales performance to identify areas for improvement.
• Frequently represents the organization to external customers/clients.
• Develop, Manage and Execute Lifecycle Services Program, Incentives, and Offers.

Services Offer Execution Category Manager

Product Manager

• This role is responsible for defining, planning, and executing the product strategy, collaborating with various teams to deliver software solutions that delight customers and meet business goals
• The role plans and manages technical programs or projects, effectively steering them to meet specific roadmap and feature objectives
• The role develops a comprehensive software vision and roadmap for product initiatives
• Leads the organization through the HP’s Customer Data Privacy platforms product development cycle, ensuring quality and delivery
• Collaborates closely with engineering, design, and other relevant teams to ensure the successful development and delivery of high-quality software solutions on time and within scope
• Strategically partners with stakeholders (Cybersecurity, Privacy Legal, and the Trust & Privacy Office (TPO)) to understand needs and priorities
• Captures business and privacy requirements and enhancement requests and translates them into epics, features, and user stories using Agile methodology
• Translates customer feedback and assesses the external environment to identify potential changes that could enhance the differentiated product roadmap
• Maintains the product backlog in Azure Dev Ops and prioritize items by quarter as new regulations, projects, and escalations arise
• Provides thought leadership to stakeholders to guide feature development and prioritization
• Translates user requirements into executable and workable feature items with the software engineering team
• Provides guidance for junior team members on product management strategies
• Tracks and reports key metrics to drive future product developments
• Advises key stakeholders on the portfolio strategy across all phases of the lifecycle

Customer Data Privacy Product Owner

• Own and grow strategic alliances with selected Global System Integrators, acting as the single point of accountability for alliance performance and long-term value creation.
• Lead the full partner engagement model across Sell-Through, Sell-With, Influenced a motions.
• Drive sustainable revenue growth through joint business planning and execution.
• Foster continuous joint solution development, ensuring HP products, services, and solutions are seamlessly embedded into SI portfolios.
• Drive and position GSI as essential GTM in joint offerings across GT1 and regions and enterprise customer segments.
• Translate requirements into compelling business cases in both ways, influencing internal product, services, and GTM teams to deliver differentiated solutions.
• Secure competitive advantage by shaping SI‑specific processes, offerings, and engagement models.
• Support field sales and enterprise teams in managing and expanding existing alliance-driven customer relationships.
• Act as an internal champion for the Alliance program in the region, supporting customer reach and pipeline growth.
• Drive awareness, relevance, and adoption of the Alliance Program internally and externally.
• Identify and address product, process, and resource gaps that may hinder alliance effectiveness.
• Provide strategic counsel to senior management, contributing to long‑term alliance strategy, operating models, and policy development.
• Represent the Alliance organization in executive reviews and strategic planning forums.

Alliance Manager – Global System Integrators

IT Support

• Build the HP Enterprise Subscription Program — define the commercial construct, packaging, entitlements, and ordering model that provides a ONE HP mechanism for customers to procure enterprise software subscriptions across the full Digital Services portfolio.
• Create enterprise license agreements (ELAs) and standardized addendums to existing managed services contracts (MPS, MDS, MCS) that enable flexible, multi-year enterprise software subscriptions.
• Design the pricing and enterprise discount framework — develop tiered pricing models, volume discount structures, and deal governance guidelines that balance competitiveness with margin protection.
• Establish the end-to-end pursuit motion for Digital Services — from opportunity identification, deal shaping, and proposal development through contract negotiation and signature.
• Serve as the central business owner for the DS Pursuit motion, partnering closely with Legal (contracting), Finance (pricing and invoicing), Category/GBU (offer definition), Sales (field enablement), and executive leadership to align and execute.
• Drive cross-organizational alignment across MPS, MDS, MCS, and Digital Services Pursuit teams to ensure enterprise subscription is systematically embedded into every eligible managed services deal.
• Interact with and influence senior executives, legal counsel, category leaders, and finance partners to secure alignment on deal structures, commercial terms, and program governance.
• Coordinate with external software partners — both relabeled and OEM-branded — to ensure partner alignment within the enterprise agreement framework.
• Support the Digital Services sales motion by enabling field teams with tools, playbooks, pricing guidance, and deal-structuring expertise so they can confidently position enterprise subscriptions with customers.
• Ensure entitlement in every managed services deal — build the process and governance to systematically attach Digital Services to all new and renewal opportunities.
• Drive proactive deal shaping across targeted segments (GT1, active renewals, in-flight deals) where HP has the highest leverage to establish the EA model at scale.
• Develop and manage the DS Pursuit pipeline — track KPIs including EA attach rate, TCV, pipeline growth, win rate, and software adoption metrics.
• Define program governance — establish decision rights, approval workflows, deal escalation paths, and accountability structures for the enterprise subscription program.
• Extend the operational rigor, data analytics, and capacity management best practices proven in MPS Pursuit to the DS Pursuit organization.
• Build repeatable, scalable processes that reduce long-term deal complexity by standardizing structures and enabling faster, more predictable execution.
• Manage contract lifecycle — oversee creation, negotiation, and execution of enterprise agreements, addendums, and change orders in coordination with Legal and Finance.

Digital Services Pursuit Manager

Program Manager

• Leads the global compliance training portfolio in partnership with key business and functional stakeholders.
• Manages the strategic planning and execution of the global compliance training campaigns through all phases of the implementation including; needs assessments, solutions development and design, implementation and tracking, and continuous improvement and iterations.
• Ensure the flawless delivery of all compliance campaigns assigned.
• Effectively manage stakeholders and ensures a documented and agreed understanding of stakeholder expectations for deliverables, timelines, and budget.
• Formulates the development of learning strategies for compliance projects and programs that impact multiple businesses.
• Lead multiple large projects and programs with global and cross-organizational program teams on needs assessment, intervention selection, design, development, implementation, reporting, and continuous innovation and improvement of learning solutions.
• Applies advanced subject matter knowledge to manage program lifecycle from strategy development to implementation.
• Stays abreast of current market and learning technology trends, provides thought leadership, and provides guidance, consulting and expertise for other project/program managers as well as throughout the organization.
• Program manages to ensure projects and campaigns are completed to the agree schedule.
• Manages deliverable quality, learner experience, and accessibility standards.
• Displays strong project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.
• Participate in vendor identification, cyber-security, privacy, negotiating, formal contracting and procurement processes.
• Focus on ensuring clarity in the contracting phase, ongoing management of the deliverables, cost controls, issue resolution, award applications, and continuous improvement of vendor performance and productivity delivering competitive costs.
• Manages the portfolio in the HP Learning Management System and ensures 100% accuracy of all learning data. Manages the assignment process, tracking of employee completions, resolution of employee completion issues and reporting of results to HP management stakeholders.
• Management of process mailboxes, and responding to and resolving requests related to integrity training, privacy training, compliance training, cybersecurity training, and privacy training for CWs.
• Develops and implements learning evaluation strategies using the Kirkpatrick framework.
• Completes post campaign reviews and analysis to drive improvement in future campaigns.
• Develop and implements new workflows using AI to drive improved learning solution performance, enhanced learner experience, reduction in design and campaign lead-times, and saving in terms of work effort and costs.
• Drives simplification of operational processes and elimination of non-value add work through simplification and automation.

Global Compliance Training Program Manager

Communications

• Develop and execute the communications strategy for HP’s Core Print businesses
• Provide clear guidance, recommendations, and decision support for high-visibility business moments
• Shape and implement both proactive and reactive communications strategies
• Drive product innovation and portfolio storytelling across hardware, services, and supplies
• Oversee media engagement strategy, including press outreach, briefings, product reviews
• Identify and manage emerging issues, advising on tone, posture, and timing
• Manage agency partners across planning, execution, and performance measurement
• Foster strong context-setting and disciplined decision-making within the Print Comms team

Product Communications Lead, Core Print Solutions

Ecommerce

• Develop a world-class shopping experience on HP.com
• Manage conversions, inventory turns & site optimization through the E-commerce platform
• Analyze site search reports to develop redirect strategies
• Collaborate with cross-functional teams, including Category, Marketing, and Analytics
• Provide guidance on Print category merchandising plans
• Adjust site strategy based on assessment of the competitive landscape
• Manage web KPIs such as category conversion, left our site, AOV, abandon cart, bounce/exit rates

Ecommerce Site Merchandiser

Account Manager

• Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.
• Identifies customer requirements, maps with the organization’s capabilities, and chooses the respective direct/indirect supply chain.
• Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.
• Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.
• Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.
• Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.
• Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.
• Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.
• Leverages existing opportunities to expand into multiple business units within the account.
• Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Commercial Account Manager

Compliance

• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Provide guidance and support on core customs topics such as Origin, Classification, with an emphasis on Customs Valuation and tariff mitigation strategies such as First Sale for Export.
• Drive global strategies, processes, and guidelines related to core customs topics.
• Collaborate with the regional Trade Compliance teams and HP business functions to maintain effective trade compliance procedures and processes in alignment with HP’s corporate customs compliance policies.
• Monitor, review, and interpret Customs regulations applicable to HP cross-regionally.
• Provide advice and guidance to senior leadership and company personnel on the application of government import regulations for the countries in which HP operates.
• Identify opportunities for process improvement, develop recommendations, and execute on recommendations.
• Support internal and external audit commitments, including assessments, requests for information, process enhancements, and corrective actions.
• Act as an escalation point for Global Trade regional customs topics, providing subject matter expertise and/or support.
• Creation and delivery of compliance-focused training to Global Trade internal and HP functions.

Trade Compliance Specialist

Security Engineer

• Develop and automate security metrics and dashboards to provide insights into threat trends, risk posture, compliance status, and the overall effectiveness of the cybersecurity program.
• Design and maintain cybersecurity metrics and Key Performance Indicators (KPIs) to measure control effectiveness, risk exposure, and compliance status.
• Develop and automate dashboards and reports using platforms such as Power BI, Tableau, or equivalent BI tools.
• Ensure timely, accurate, and consistent data reporting across multiple cybersecurity domains (e.g., vulnerability management, incident response, phishing simulations, access management).
• Design and manage the data model for reporting across multiple sources.
• Leverage Federal Data Lake and related platforms for secure, scalable data integration.
• Ensure data accuracy, consistency, and traceability across dashboards and reports.
• Partner with cross-functional teams to aggregate, standardize, and validate data from multiple cybersecurity tools.
• Deliver regular and ad-hoc reports to leadership, auditors, and stakeholders to support strategic decisions and regulatory requirements.
• Present findings in executive-friendly formats that translate technical data into business-relevant insights.
• Establish governance processes for metric definitions, data quality, and reporting cadence.
• Identify data gaps or quality issues and coordinate remediation with technical teams.
• Support compliance and audit reporting needs for standards such as NIST, ISO 27001, GDPR, and others.

Cybersecurity Lead – Metrics and Reporting

Revenue Operations

• Leads critically important, higher impact, time-sensitive efforts to identify new business strategies and opportunities (e.g., new business models, growth initiatives, cost reduction strategies).
• Manages highly complex strategic, organizational, and operational initiatives, including mergers and acquisitions projects, business development, and large-scale transformation.
• Leads a team of managers and senior individual contributors, who execute segment/functional business plans and contribute to the development of segment/functional strategy.
• Partners with executives in creating strategic initiatives and securing budgets for plans and projects on a wide range of strategic issues, including risk management and implementation tactics.
• Oversees significant research and analysis efforts and develops new tools and processes to evaluate strategic objectives.
• Influences and coaches executives by presenting compelling analysis and recommendations that build the business case for new strategic initiatives.
• Directs large, global, virtual, and cross-functional teams and communications to facilitate the development of strategic initiatives and fully integrate strategic initiatives across businesses and regions.
• Provides innovative thought leadership and makes significant contributions to organizational strategic planning knowledge base.
• Provides strong leadership, develops and sets individual and team goals, and acts as a change agent and leader; ensures proper tools and resources are in place to support team efforts.
• Performs talent management responsibilities including recruitment, performance management, coaching and career development.