HonorHealth

General

• Assist with administration of Utilization Management functions, including workflow organization, communications, information interpretation, tracking follow-up, research, and report creation
• Support UM operations and payer communications to obtain admission approvals through clinical review and appeal processes
• Support Care Coordination communications with payers through efficient workflow processes
• Monitor and process inbound payer faxes, including renaming, uploading approvals, bed days, and denials
• Ensure approvals align with current patient class and escalate discrepancies or conflicting payer communications
• Document EMR/EPIC authorization, certification, communications, and clinical data appropriately
• Collaborate with UM nurses and payers regarding clinical documentation and authorization requirements
• Initiate concurrent denial documentation and coordinate physician advisor peer-to-peer reviews
• Perform clerical and revenue-optimizing activities, work assigned work queues, and meet productivity standards
• Follow up with payers on fax failures, deferred accounts, and additional approved days
• Communicate coverage, admission notification, patient-call, and operational issues to appropriate teams or leadership
• Perform reports, research, meeting scribe duties, new-hire onboarding, and other assigned duties

Utilization Management Coordinator

Nurse

• Review and monitor utilization of healthcare services to maintain high-quality, cost-effective care
• Conduct comprehensive medical-necessity reviews for extended stays, outpatient observation, inpatient stays, and ancillary services
• Coordinate and conduct reviews for Medicare, AHCCCS, self-pay, and other payers upon admission and concurrently throughout admission
• Review clinical documentation and facilitate modifications to accurately reflect level of service and severity of illness
• Perform initial and concurrent reviews for patients entering the healthcare continuum
• Facilitate delivery of services through effective utilization of available resources
• Perform medical record reviews as required by payers
• Interface with the Care Management team regarding quality outcome measurements
• Collaborate with physicians, case managers, payers, and others to appeal denials and trended issues
• Work with medical records, finance, and physician groups to improve documentation and data reporting
• Initiate chart reviews, conduct follow-up reviews, and round on patients to ensure continuity of utilization-review reviews
• Maintain systems identifying admissions by diagnosis, DRG classifications, and other categories
• Notify physicians and appropriate staff about documentation issues requiring clarification
• Determine qualifications for hospital-level care using established criteria
• Perform other duties as assigned

Registered Nurse – Utilization Review, Per Diem

• Provide nursing care in the operating-room setting across 3+ campuses in the Network Float Pool
• Collect and analyze patient health data and develop, implement, evaluate, and revise individualized plans of care
• Initiate treatments, medications, emergency and resuscitative measures according to standing orders, policies, and procedures
• Administer medications, therapies, treatments, IV fluids, blood, and blood products
• Monitor patients and document observations, interventions, therapeutic measures, and multisystem data
• Educate patients and families about illnesses, injuries, post-treatment care, diet, nutrition, exercise, medications, and therapy
• Evaluate patient progress and the quality and effectiveness of care plans
• Collaborate with physicians, clinicians, patients, families, and multidisciplinary teams
• Provide direction to licensed practical nurses and nursing aides and delegate appropriately
• Precept new hires and students and support competency development
• Participate in evidence-based research and improve nursing practice and patient outcomes
• Develop and evaluate evidence-based standards of care
• Consider safety, effectiveness, and cost in planning and delivering care

RN OR, FT – Network Float Pool

• Provide instruments, sutures, and other sterile supplies during open-heart and vascular surgical procedures
• Anticipate equipment, supply, and instrument needs based on patient, physician, and procedure requirements
• Prepare surgical cases by selecting appropriate instruments and supplies and ensuring instruments are in working order
• Maintain aseptic technique and universal precautions before, during, and after procedures
• Account for instrumentation and return it to decontamination or Central Sterile Processing in an organized manner
• Participate in orientation and instruction of personnel functioning in the scrub role
• Restock and clean operating rooms and equipment
• Maintain a clean, safe, and orderly work environment and report unsafe conditions
• Plan, orient, teach, guide, and evaluate staff and students
• Use material resources cost-effectively and recommend cost-saving measures
• Support recruitment and retention through role-modeling, peer relationships, and preceptor or mentor programs
• Maintain current knowledge of standards, patient care technology, agency regulations, certifications, and department policies
• Participate in in-services, mandatory meetings, and process improvement activities

CVOR Surgical Tech, PRN – Float Pool

Data Engineer

• Design, develop, code, implement, and support integration processes and data warehouse activities
• Translate business requirements into technical specifications
• Develop, customize, and manage integration tools, databases, warehouses, and analytical systems
• Monitor, troubleshoot, and support production data pipeline jobs transferring data to and from databases
• Mentor junior members on best practices and design patterns
• Code, test, and implement integration software for ETL solutions
• Develop data extraction, transformation, and loading mappings from different sources to a target data lakehouse or warehouse
• Schedule and integrate application/software logs with monitoring applications
• Implement stored procedures and query data lakehouse, data warehouse, MySQL, Oracle, and SQL Server systems
• Debug and troubleshoot errors and support production jobs
• Produce in-depth development, policy, and procedure documentation
• Participate in development planning sessions and weekly team status meetings
• Create and update project management documentation
• Provide occasional off-hours emergency and on-call support
• Maintain current knowledge of new and existing software
• Perform other duties as assigned

Data Engineer II

• Serve as the operational control point between workforce scheduling, surgical scheduling, and timekeeping/payroll processes
• Validate staffing against surgical demand and coordinate real-time adjustments
• Partner with perioperative supervisors to align workforce schedules with anticipated surgical volume and case demand
• Review surgical schedules to validate coverage, skill mix, and operational readiness
• Identify and escalate staffing gaps or inefficiencies
• Monitor daily surgical schedule changes, including add-ons, cancellations, and delays, and assess staffing and timekeeping impact
• Coordinate between staff, supervisors/charge nurses, and surgical schedulers
• Reconcile workforce schedules, surgical activity, and actual worked time daily and each payroll cycle
• Monitor attendance and tardiness; provide tutorial assistance for time-clock and timecard responsibilities
• Monitor licensure, education, and certifications; review and edit timecards; notify leadership of revisions
• Resolve staff time-entry discrepancies and prepare timecard inputs for supervisors
• Analyze future schedules to identify anticipated staffing gaps
• Engage PRN staff, utilize float-pool resources, and rebalance schedules proactively
• Monitor overtime, premium-pay utilization, staffing inefficiencies, and recurring timekeeping errors
• Provide actionable insights to perioperative leadership and Network Operations
• Execute scheduling-to-pay processes according to HonorHealth policies and standards across campuses
• Escalate unresolved discrepancies and policy-interpretation questions through defined channels

Perioperative Scheduling Specialist

Per Diem

• Provide professional nursing care guided by ANA standards and the Code of Ethics
• Record medical histories and symptoms, assist with diagnostic tests, analyze results, operate medical equipment, and administer treatments and medications
• Establish and revise individualized, family-centered, culturally relevant plans of care
• Start, maintain, and discontinue IV lines for fluids, medications, blood, and blood products
• Initiate treatments, emergency and resuscitative measures, and therapies according to standing orders and policies
• Observe patients, document nursing interventions and monitoring data, and evaluate progress toward outcomes
• Educate patients and families on illness or injury management, post-treatment and home care, diet, nutrition, exercise, medications, and therapy
• Provide direction to licensed practical nurses and nursing aides and delegate appropriately
• Precept new-hire staff and students and support competency completion
• Collaborate with physicians, patients, families, and multidisciplinary healthcare teams
• Apply evidence-based practice, research, quality improvement, ethical principles, and safety and cost considerations
• Support stroke care requirements, including symptom recognition, NIHSS, Stroke Alert protocols, quality indicators, and patient education resources

RN Med/Surg Tele, Nights, Per Diem, Network Float Pool

• Record patients' medical history and symptoms
• Help perform diagnostic tests and analyze results
• Operate medical equipment
• Administer treatments and medications
• Establish or contribute to patient care plans
• Start, maintain, and discontinue intravenous lines for fluids, medications, blood, and blood products
• Observe patients and record observations
• Consult with physicians and other healthcare clinicians
• Teach patients and families about illness or injury management, post-treatment and home care, diet, nutrition, exercise, medication, and therapy
• Provide direction to licensed practical nurses and nursing aides and delegate appropriately
• Precept new-hire staff and students
• Support competency development for staff and students
• Collect and analyze health data and develop, implement, evaluate, and revise individualized plans of care
• Initiate treatments, medications, emergency, and resuscitative measures under standing orders, policies, and procedures
• Provide family-centered nursing care addressing physical, emotional, spiritual, and social-cultural needs
• Document nursing interventions, therapeutic measures, monitoring data, and other patient-care information
• Evaluate care-plan quality and effectiveness to promote high-quality, cost-effective healthcare
• Evaluate nursing practice against professional standards, statutes, regulations, and policies
• Collaborate with multidisciplinary teams, patients, families, and healthcare providers
• Develop and evaluate evidence-based standards of care
• Participate in evidence-based research and improve nursing practice and patient outcomes
• Promote clinical knowledge, professional development, patient experience, clinical outcomes, and a healthy work environment

Registered Nurse Traveler – Med Surg, Tele

IT Support

• The Manager – IT Applications is responsible to empower our community through the continuous development, deployment, integration and support of vendor proprietary enterprise application software.
• This position manages the application teams that support the software necessary to run clinical, financial, or business systems within a large integrated health system.
• The Manager – IT Applications fosters strong relationships with internal and external stakeholders.
• This position is responsible for department daily operations, including the management, maintenance, upgrade and enhancement of the enterprise systems such that they meet performance and availability standards.
• The Manager – IT Applications manages team resources for ongoing monitoring of existing systems and implementations.
• This position is also responsible for partnering with customer stakeholders to objectively evaluate and prioritize a large volume of work requests and effectively manage resources to achieve team deliverables and goals.

IT Applications Manager – Epic HIM, Financial Applications

Social Media Manager

• Responsible for supporting the Marketing department and HonorHealth to achieve overall business goals by creating, managing and executing a social media strategy on all platforms
• Focused on building our brand and ensuring customer engagement through creating relevant healthcare content, social media advertising, lead generation, customer service and actionable analytics
• Writing, graphic design and video production skills are required to be successful in this role
• Develops and executes a comprehensive social media strategy that is consistent with HonorHealth’s brand identity and business goals
• Leads the social content calendar in collaboration with the Marketing content/communications manager
• Creates meaningful content on all social media platforms, including writing and editing social media posts, utilizing design skills for brand graphics and video editing/production for video-based platforms
• Proactively positions HonorHealth by leveraging news content and storytelling to promote the positive actions and behaviors/accomplishments of team members and physicians
• Serves as a brand expert, advises on content development, and provides support and advocacy to our employed and affiliated physicians, executives, staff and other business stakeholders across all social media channels
• Collaborates with others to support overall brand customer service standards by managing a high volume of daily social media messages
• Responsible for managing all social inquiries
• Communicates effectively, including responding and escalating concerns in a timely manner
• Uses analytical tools to monitor and evaluate HonorHealth’s social media presence and performance
• Prepares monthly reports on social media marketing efforts
• Suggests recommendations to adjust the social media marketing strategy for optimal results
• Regularly meets with stakeholders to enhance/build relationships to understand needs, create a shared understanding of strategies and outcomes and receive feedback

Social Media Specialist

Patient Care

• Provides patient related care tasks based on the principles of growth and development across the life span of patients served in his/her independent unit.
• Assists, observes, and reports patient changes to licensed caregiver and maintains accurate medical record documentation relative to the care delivered.
• Provides and collaborates direct patient care services under the direct supervisor of a licensed caregiver.
• Responsibilities may include, but are not limited to personal care, activities of daily living, vital signs, intake and output, ambulation, interventions, and implementation of selected portions of the patient care plan as directed under supervisor of nurse.
• Assists, observes and reports changes in patient condition to licensed caregiver and maintains accurate medical record documentation in relation to the care delivered.
• Addresses and/or directs questions or concerns from patients, families, caregivers, or health care team members.
• Performs other duties as assigned.

Patient Care Technician, Float Pool

Executive Assistant

• Serves as a liaison between providers, facilities, pharmacies, insurance plans, support staff, patients, and others.
• Receives, triages, and responds to inbound requests via multiple channels including, but not limited to, phone calls and electronic messages.
• Under the direction of a provider, assists with virtual care activities such as gathering/documenting medical history, medication refills, test result communication, patient education, etc.
• Assists with provider schedule maintenance, preparing patients and charts for telehealth encounters, outpatient registration, appointment scheduling, referrals to a specialist, patient portal administration, and authorization of services, equipment, and medications.
• Reports to Manager of Operations for administrative duties and to a licensed provider for clinical and patient care responsibilities.
• Demonstrates the knowledge and skills needed to provide appropriate care in accordance with organizational policies, government regulations, and best practices.
• Identifies and meets the needs of all customers while performing in a manner consistent with the organization's core values of innovation, collaboration, accountability, respect, and empathy.