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Social Media Specialist
HonorHealthSocial Media Specialist at HonorHealth responsible for developing impactful social media strategies. Focusing on content creation and customer engagement in healthcare marketing.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in social media management, content creation, and graphic design to enhance brand engagement and customer service in the healthcare sector. Proficient in utilizing analytical tools to evaluate social media performance and adjust strategies for optimal results.
Highest-signal resume keywords
Social Media Management ExperienceGraphic Design SkillsVideo Production SkillsContent CreationHealthcare Marketing Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media StrategyContent WritingVideo EditingGraphic DesignLead GenerationAnalyticsCustomer EngagementSocial Media AdvertisingContent DevelopmentSocial Media Performance Monitoring
Soft Skills
Effective CommunicationCollaborationRelationship BuildingCreativityCustomer Service
Tools & Technologies
Analytical ToolsSocial Media Platforms
Industry Keywords
Healthcare MarketingBrand IdentitySocial Media Content CalendarStakeholder EngagementDigital Marketing
About the role
Key responsibilities & impact- Responsible for supporting the Marketing department and HonorHealth to achieve overall business goals by creating, managing and executing a social media strategy on all platforms
- Focused on building our brand and ensuring customer engagement through creating relevant healthcare content, social media advertising, lead generation, customer service and actionable analytics
- Writing, graphic design and video production skills are required to be successful in this role
- Develops and executes a comprehensive social media strategy that is consistent with HonorHealth’s brand identity and business goals
- Leads the social content calendar in collaboration with the Marketing content/communications manager
- Creates meaningful content on all social media platforms, including writing and editing social media posts, utilizing design skills for brand graphics and video editing/production for video-based platforms
- Proactively positions HonorHealth by leveraging news content and storytelling to promote the positive actions and behaviors/accomplishments of team members and physicians
- Serves as a brand expert, advises on content development, and provides support and advocacy to our employed and affiliated physicians, executives, staff and other business stakeholders across all social media channels
- Collaborates with others to support overall brand customer service standards by managing a high volume of daily social media messages
- Responsible for managing all social inquiries
- Communicates effectively, including responding and escalating concerns in a timely manner
- Uses analytical tools to monitor and evaluate HonorHealth’s social media presence and performance
- Prepares monthly reports on social media marketing efforts
- Suggests recommendations to adjust the social media marketing strategy for optimal results
- Regularly meets with stakeholders to enhance/build relationships to understand needs, create a shared understanding of strategies and outcomes and receive feedback
Requirements
What you’ll need- Social media management experience
- Strong creative skills - can film, photograph, edit videos, create content for social media platforms
- Graphic/multi-media design skills
- Understanding of basic healthcare marketing
- Bachelors in marketing, social media management, digital marketing, communications, media, journalism, or a related discipline
- 3 years in Social media management experience
Benefits
Comp & perks- Great care starts with great people.
- Nine acute-care hospitals
- Over 200 primary, specialty and urgent care centers
- More than 17,000 team members and 4,000 medical staff