Hitachi Solutions America

Sales

• Lead discovery sessions to understand client business needs, pain points, and objectives.
• Deliver tailored solution presentations, demos, and proof-of-concepts for Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
• Support proposal development, RFP responses, and bid defenses.
• Develop solution architectures and implementation strategies aligned with Microsoft best practices.
• Advise on integration with Power Platform (Power Apps, Power Automate, Power Virtual Agents) and Azure services.
• Stay current on Dynamics 365 CE features, AI-driven enhancements, and emerging technologies.
• Partner with sales teams and delivery teams to drive successful outcomes.

Technical Sales Professional – Dynamics 365 CE

Solutions Engineer

• The Solution Architect is a leader in the Hitachi Solutions organization, working to envision innovative, automated solutions in the Microsoft cloud environment.
• The Senior Solution Architect is part of the Delivery Go To Market team.
• The Solution Architect partners with the Sales team to drive the solution sales process from inception through close to ensure that our solutions meet our customers’ needs.
• The Solution Architect partners with Delivery from project initiation through the design stage to ensure the vision established in presales is carried forward throughout delivery.
• The Solution Architect works with our clients to scope the engagement, discover and analyze high-level requirements, and to define solution architectures with the client, sales, and implementation teams.
• This role should be capable and comfortable in communicating with client IT leadership and the C-suite, with the demonstrated ability to translate business needs into technical architecture, development standards, and data & process governance.
• This is a hands-on leadership position in a dynamic, demanding environment.
• Work with Microsoft and other partner software and services organizations to ensure Hitachi Solutions is at the forefront of technology innovation.
• Work with Sales, Marketing, and the Delivery to develop and define solution offerings and reference architectures.
• Work with Hitachi Solutions sales and delivery teams, and with our customers’ business and technology teams, to understand customer requirements, and translate them into innovative cloud solutions leveraging Hitachi Solutions’ core capabilities.
• Contribute to crafting sales deals that deliver end-to-end solutions for customers from a delivery mindset.
• Develop and deliver the conceptual solution design documentation during the sales process.
• Collaborate with multiple internal and external teams to define the scope of work associated with a proposed solution.
• Assist in conducting meetings with customers and prospects.
• Take a leading role in exposition and information gathering in areas where you have knowledge & experience.
• Assist in the creation and presentation of sales documents (for example: Estimates, Statement of Work, RFP, Proposal presentation decks).
• Contribute to ongoing refinement of communications, workshop and delivery templates, processes, patterns, and practices for the Solution Architecture team.
• Onboard Delivery team to the conceptual solution architecture defined in the sales process.
• Support customer satisfaction by actively facilitating open and effective communication across customer business units and functional teams through project initiation and support ad hoc requests through project delivery.
• Facilitate regular project architecture reviews during the Design phase to ensure alignment of the logical solution with the conceptual solution.
• Review project outcomes with the Delivery team to capture lessons learned and refinement of patterns and reference architecture.
• Collaborate with the Delivery team to aggressively identify where standard work and automation can accelerate discovery, communication, and solution identification.
• Support internal engagement through open and effective communication across Hitachi Solutions practice areas, IP, and marketing & sales teams.
• Traveling up to 50% annually to support sales pursuits.

Solution Architect, Azure Focus

Backend Engineer

• Understand functional design and provide a technical architecture that will meet functional design
• Ability to read a software requirement and produce a technical specification
• Ensure that there are complete unit tests for every component or task
• Develop required functionality and feature by coding on .Net platform & Internal Framework
• Review code and ensure it conforms to standards
• Help improve quality of existing code base
• Ensure project is complete according to written specifications
• Follow best practices while coding [.NET & Microsoft Dynamics CRM]
• Ensure that code is scalable for high performance scenarios

MS Dynamics CRM Technical Architect – Project Lead

Full-stack Engineer

• Expertise in providing development solutions in a D365 FO environment
• Experience with D365 FO in a Development role
• Experience of at least 5 large-scale ERP implementations
• Adept at Business Requirement Analysis with a focus on reducing development effort
• Business process mapping, modelling, and documentation knowledge; Participation/Interest in evaluating the latest preview releases from Microsoft, including Dual Write and RSAT.
• Reviews technical architecture deliverables throughout development to ensure quality and requirements traceability
• Has overall technical responsibility for the technical aspects of the project environments until system handover
• Ensures that internal development guidelines are understood and applied by the development team
• Identifies and communicates any cross-area or cross-release issues that affect other project areas
• Ensures adherence to all quality management plans and standards by participating in quality management reviews
• Validates the design with the stakeholders to ensure that the design satisfies the requirements
• Ensures security practices are used and applied throughout the engagement’s lifecycle
• Contribute to the development of Hitachi's intellectual property and Packaged Services initiatives.

FO Technical Lead

• Work with Microsoft and other partner software and services organizations to ensure Hitachi Solutions is at the forefront of technology innovation.
• Work with Sales, Marketing, and the Delivery Domains to develop and define business application solution offerings and reference architectures.
• Work with Hitachi Solutions sales and delivery teams, and with our customers’ business and technology teams, to understand customer requirements, and translate them into innovative Dynamics 365 cloud solutions leveraging Hitachi Solutions’ core capabilities.
• Contribute to crafting sales deals that deliver end-to-end business solutions for customers from a delivery mindset.
• Develop and deliver the conceptual solution blueprint document during the sales process.
• Collaborate with multiple internal and external teams in order to define the scope of work associated with a proposed solution.
• Assist in conducting meetings with customers and prospects.
• Take a leading role in exposition and information gathering in areas where you have knowledge & experience.
• Assist in the creation and presentation of sales documents (for example: Estimates, Statement of Work, RFP, Proposal presentation decks).
• Contribute to ongoing refinement of communications, workshop and delivery templates, processes, patterns, and practices for the Solution Architecture team.
• Onboard Delivery Domains to the conceptual solution architecture defined in the sales process.
• Support customer satisfaction by actively facilitating open and effective communication across customer business units and functional teams through project initiation and support ad hoc requests through project delivery.
• Facilitate regular project architecture reviews during the Blueprint phase of delivery to ensure alignment of the logical solution with the conceptual solution.
• Review project outcomes with the delivery team to capture lessons learned and refinement of patterns and reference architecture.
• Collaborate with the Delivery Domains to aggressively identify where standard work and automation can accelerate discovery, communication, and solution identification.
• Support internal engagement through open and effective communication across Hitachi Solutions practice areas, IP, and marketing & sales teams.
• Traveling up to 50% annually to support sales pursuits.

Solution Architect, BizApps Focus

Project Manager

• Übernahme der Gesamtleitung von ERP- und CRM-Projekten im Microsoft-Dynamics-Umfeld
• Planung, Steuerung und Koordination sämtlicher Projektphasen in enger Zusammenarbeit mit Kunden, Stakeholdern und Projektteam
• Überwachung und Kontrolle aller Meilensteine, Projektcontrolling sowie Ressourcen- und Risikomanagement
• Frühe Erkennung von Risiken und proaktives Handeln
• Führung und Motivation des Projektteams zum Erfolg
• Aufbau nachhaltiger und vertrauensvoller Kundenbeziehungen als erster Ansprechpartner

Senior Project Manager – Microsoft Dynamics 365

Customer Success Manager

• Empower the Domain Directors (direct reports) to coach, mentor, and develop employees within the Domain through career development planning, performance management, and career path design.
• Ensure there is role clarity and best practices within the domain specialty areas.
• Ensure customer focus for all employees in the domain by coaching, mentoring, and providing feedback through the Domain Directors.
• Partner with Human Resources to ensure effective hiring practices and appropriate staffing levels within the Domain.
• Partner with Americas Resourcing Group to support centralized staffing in the Americas
• Ensure Domain Directors' accountability by establishing metrics for their employee management, skilling, utilization, capacity, and certifications, as well as their own development goals.
• Champion Hitachi Core Values among department members, supporting our company’s DEI initiatives to ensure sustainable growth.
• Partner with GDC Managers as it relates to project assignments and staffing.
• Responsible for overseeing the mid-year and annual performance management process within the Domain.
• Follow the established performance feedback process through employee recognition, rewards, and corrective action, with the assistance of Human Resources, when necessary.
• Responsible for team performance and reporting on metrics, including utilization for the Domain.
• Responsible for monthly Rhythm of the Business Reporting for BSD
• Lead strategic initiatives that support the Domain's goals as assigned.

VP, Business Services Domain – Microsoft D365 ERP, CRM

• Develop and execute a comprehensive sales strategy for Azure Solutions across North America, aligned with Hitachi’s growth objectives and Microsoft’s customer base.
• Lead a high-performing sales team of pre-sales technical sellers and solution specialists.
• Strengthen relationships with Microsoft field teams and partner ecosystem to enhance alignment and business growth.
• Drive revenue growth by identifying and pursuing opportunities within Microsoft’s North America customer base.
• Establish and achieve ambitious sales goals, ensuring alignment with both Hitachi’s and Microsoft’s objectives.
• Recruit, mentor, and retain top sales talent.
• Foster a collaborative, customer-focused, and results-driven team culture.
• Provide ongoing coaching to ensure individual and team performance meets or exceeds expectations.
• Maintain a deep understanding of the Microsoft Azure solution area, including Data and Analytics, Data Science, AI/ML, and Modern Solutions.
• Build and maintain strong relationships with North American customers, acting as a trusted advisor in their digital transformation journeys.
• Leverage insights into diverse industries such as financial services, manufacturing, retail, healthcare, and more to drive solutions that address customer-specific challenges.

Senior Director, Azure Sales

• Develop and execute a comprehensive sales strategy for Azure Solutions across North America, aligned with Hitachi’s growth objectives and Microsoft’s customer base.
• Lead a high-performing sales team of pre-sales technical sellers and solution specialists.
• Strengthen relationships with Microsoft field teams and partner ecosystem to enhance alignment and business growth.
• Drive revenue growth by identifying and pursuing opportunities within Microsoft’s North America customer base.
• Establish and achieve ambitious sales goals, ensuring alignment with both Hitachi’s and Microsoft’s objectives.
• Recruit, mentor, and retain top sales talent.
• Foster a collaborative, customer-focused, and results-driven team culture.
• Maintain a deep understanding of the Microsoft Azure solution area, including Data and Analytics, Data Science, AI/ML, and Modern Solutions.
• Build and maintain strong relationships with North American customers, acting as a trusted advisor in their digital transformation journeys.
• Leverage insights into diverse industries such as financial services, manufacturing, retail, healthcare, and more to drive solutions that address customer-specific challenges.