Hiscox

Underwriter

• Develop and retain business volume within a broker portfolio
• Underwrite risks related to our professional insurance solutions
• Analyze and manage the portfolio to optimize its profitability
• Collaborate with technical, operations, marketing and claims teams

Underwriter and Business Developer – Professional Liability Insurance

Marketing Analyst

• Analyze digital marketing performance across multiple channels, such as Paid Search, Paid Social, Affiliate, and Programmatic.
• Conduct deep-dive, ad-hoc analyses to evaluate paid media effectiveness and identify performance drivers.
• Translate insights from Marketing-mix modeling and multi-touch attribution models into actionable strategies that improve ROI and guide budget reallocations, in collaboration with Data Science.
• Implement Google Analytics and integrate business performance metrics on key new websites to provide a holistic view of channel performance.
• Maintain data visualization dashboards and reports that track key metrics and KPIs.
• Streamline reporting processes to surface real-time insights that improve channel performance.
• Drive day-to-day analysis of performance marketing campaigns (e.g., CPA) to ensure ROI and lead quality.
• Conduct research on industry trends, carrier appetites, and competitor strategies to inform messaging and product development.
• Translate complex data into actionable insights and executive presentations to guide business strategies.
• Oversee the quote/rating process for new and renewal business, ensuring all data is captured and reported, identifying trends and forecasting.
• Translate insights from various data sources into actionable strategies that improve ROI and guide budget reallocations.
• Work closely with marketing, product, and engineering teams to implement robust tracking and attribution mechanisms.
• Partner with finance and channel leads to forecast spend, guide investment decisions, and ensure budget alignment across channels.
• Manage key marketing platforms (e.g. Google Analytics) to ensure data integrity and process efficiency.
• Support campaign operations, including budget optimization and allocation.

Senior Marketing Analyst

Full-stack Engineer

• Work collaboratively with stakeholders and your squad to deliver value
• Mentor and coach less experienced engineers in the wider team
• Support engineers with your expertise and opinions within your squad to drive forward delivery
• Produce technical design for change or to support requirements
• Work with engineers across squads to develop and evolve our architecture
• Ensure code is peer reviewed, unit tested and delivered through automated pipelines all the way through to the live environments
• Ensure your code is secure
• Suggest ways for all engineers to work smarter, through pioneering the use of Agentic AI

Software Engineer

Implementation Specialist

• Own and manage the full implementation lifecycle for insurance product launches, from initiation through market release, ensuring delivery milestones are met and launch readiness criteria are satisfied.
• Work closely with actuarial, insurance innovation, engineering, design, compliance, finance, and go-to-market teams to gather and clarify requirements, coordinate workstreams, and resolve delivery issues.
• Ensure product implementations are delivered in line with established business priorities, sequencing, and release plans, without responsibility for defining product strategy or market direction.
• Develop and maintain implementation plans, manage dependencies, and hold teams and individuals accountable to agreed timelines and deliverables, ensuring clear ownership and effective hand-offs.
• Develop, document, and continuously improve a scalable product implementation runbook to support consistent, repeatable delivery as the organization grows.
• Coordinate engineering work related to policy forms, pricing, underwriting rules, and authority, ensuring requirements are complete, testing responsibilities are clear, and rework is minimized.
• Partner with actuarial, finance, compliance, and data teams to ensure regulatory, reporting, and operational requirements are incorporated into each product implementation.

Insurance Product Implementation Manager

IT Support

• Manage or support auditors in the delivery of audit work.
• Contribute to the management and strategy of the Internal Audit Management Team.
• Oversee and lead internal audits across the Hiscox Group in line with the Audit Plan.
• Monitor overall progress of the Audit Plan in co-ordination with Audit Directors.
• Lead complex and higher profile audits managing their successful completion from planning to reporting.

Internal Audit Manager

Risk

• Strengthening Hiscox’s IT Operational Resilience
• Managing and embedding resilience by design within the IT framework
• Driving continuous improvement through scenario testing
• Overseeing tech risk, control, and governance within the UK business unit
• Working closely with the Head of Service and Support to understand all UK Important Business Services
• Ensuring technology and partners adhere to Hiscox and industry standards

Technology Risk – Operational Resilience Specialist

• Manage auditors and senior auditors in the delivery of audit work
• Oversee and lead internal audits across the Hiscox Group in line with the Audit Plan
• Monitor the overall progress of the Audit Plan in coordination with Audit Directors and the Group Chief Auditor
• Lead a number of the more complex and/or higher profile audits in the Audit Plan, managing successful and timely completion
• Support the preparation of Internal Audit’s Annual Planning process and ongoing monitoring of Audit Plan delivery
• Prepare quality papers for the relevant Committees and Boards, representing Internal Audit at Committees and other formal meetings as required
• Support in the delivery of the Internal Audit Vision and Strategy

QA Engineer

• Design, execute, and document functional test cases, reporting bugs with detailed documentation and tracking their resolution.
• Work with the Agile team during planning, development, and release to make sure things are done on time and done well.
• Analyse requirements for features, integrations, and new projects, and determine testing needs.
• Collaborate with developers, stakeholders, and the rest of the QA team to share test outcomes, discuss strategies, and improve processes.
• Understand the end-to-end functioning of the applications and be a Subject Matter Expert within the squad.
• Keep test documentation up to date and accurate to facilitate ongoing delivery cycles.
• Assist Automation Engineers and SDETs in building the test automation scripts.
• Work along with the wider QE practice and support in adopting the best practices within your team
• Work collaboratively with team members located in the United Kingdom, Portugal, Poland, and India to deliver value

Account Manager

• Contributing to and executing the Technology Supplier Management strategy
• Promoting supplier management best practice
• Creating and delivering training
• Providing guidance and support across global IT
• Identifying and mitigating supply risks
• Supporting relationship owners with monitoring compliance to agreed contractual obligations
• Maximising value from suppliers
• Collaborating with Relationship Managers to produce Exit Plans
• Supporting Relationship Managers with the management of suppliers according to Hiscox governance standards/tools
• Resolving issues involving internal and external stakeholders

Supplier Relationship Manager

Manager

• Own and evolve digital measurement across acquisition and e-commerce journeys, ensuring data is accurate, resilient and fit for purpose.
• Design analytics approaches that operate effectively in a consent-led, privacy-first environment.
• Manage tagging and tracking across websites and digital products, ensuring high-quality data capture across customer journeys.
• Work with Technology, Data and agency partners to identify, prioritise and resolve analytics defects.
• Provide clear insight that explains what is happening, why it is happening, and what should be done next.
• Analyse customer behaviour across the full funnel to identify points of conversion, friction and opportunity.
• Build and maintain forecasts and performance views to support planning and in-flight decision-making.
• Lead analytics input into UX, CRO and acquisition testing programmes.
• Support experiment design, measurement and evaluation, ensuring learnings are robust and actionable.
• Champion evidence-based optimisation and incrementality.
• Work with CRM, Data and Marketing teams to improve understanding of customer behaviour across anonymous and known journeys.
• Surface insight that connects digital behaviour to longer-term customer value.
• Develop dashboards, reporting and visualisations that surface the metrics that matter most.
• Drive automation and standardisation of reporting to enable higher-value analysis.
• Act as a trusted analytics partner to stakeholders across Marketing, UX, Product and Technology.
• Champion the value of digital data and performance measurement across the business.

Digital Insight Manager

Analyst

• Maintain end to end data accuracy within project portfolio management solution(s) by validating and regularly auditing initiative-, milestone-, resource-, and financial-level data to ensure consistency with governance standards.
• Proactively monitor data quality, identifying gaps, inconsistencies, or delays in stakeholder updates and driving timely resolution.
• Ensure adherence to data governance protocols, including benefit classifications, cost categories, dependencies, assumptions, and risk ratings.
• Support reporting cycles by preparing for governance forums and coordinating data readiness checks across initiative teams.
• Facilitate regular touchpoints with initiative teams to gather insights, validate data entries, understand changes to scope or assumptions, and identify risks that may impact timelines or financial outcomes.
• Drive consistency in portfolio practices by helping stakeholders understand processes and templates, definitions, phase gates, and reporting frameworks.
• Prepare executive ready materials, translating raw data into concise, visually clear narratives tailored for senior stakeholders.
• Perform ad‑hoc analyses to support strategic questions from leadership, such as scenario modeling, initiative benchmarking, or value at risk.
• Support the review of Statements of Work (SOWs) and change requests to ensure accuracy, completeness, and alignment with established standards before they move into approval workflows.
• Submit SOWs and change requests into the enterprise system and track their progress through the review/approval process.
• Support the creation and management of purchase orders to ensure timely processing of vendor services.
• Coordinate with suppliers to resolve administrative discrepancies, receipt invoices, and support audit or compliance inquiries.
• Maintain vendor documentation, records and onboarding material to ensure an up to date and complete vendor file.

Portfolio Analyst

• The AVP/VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business.
• This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels.
• The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong change management and fostering a culture of collaboration, customer-centricity, and continuous improvement.
• For your product(s) develop and communicate a unified product and underwriting vision, strategy, and roadmap aligned with company goals and market opportunities.
• For your product(s), set and deliver underwriting excellence including: Monitor industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments and developing and underwriting adjustments.
• Set individual risk, concentration risk, and aggregate limit strategies.
• Manage underwriter authority and deliver technical training as needed.
• Conduct market research and risk analysis to identify expansion opportunities, customer segments, needs, pain points, opportunities, trends, and emerging risks for your product(s).
• Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite.
• Implement strategies for risk selection, assessment, and robust underwriting controls.
• Work closely with SPADE, marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions.
• Manage product launches, go-to-market activities, and underwriting rollouts including positioning, messaging, pricing, distribution, and authority management.
• Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.
• Solicit and incorporate feedback from customers, stakeholders, and users to continually improve product quality, underwriting, pricing, and user experience.

AVP/VP, Product & Underwriting Practice Leader – Property & Casualty

• Reports to: SVP, Corix and Head of Strategic Integration
• The VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business.
• This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels.
• Set Vision & Strategy: For your product(s) develop and communicate a unified product and underwriting vision, strategy, and roadmap aligned with company goals and market opportunities.
• Underwriting Excellence: For your product(s), set and deliver underwriting excellence for your product, including: Monitor industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments and developing and underwriting adjustments.
• Set individual risk, concentration risk, and aggregate limit strategies.
• Manage underwriter authority and deliver technical training as needed.
• Conduct market research and risk analysis to identify expansion opportunities, customer segments, needs, pain points, opportunities, trends, and emerging risks for your product(s).
• Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite.
• Implement strategies for risk selection, assessment, and robust underwriting controls.
• Work closely with SPADE, marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions.
• Build and maintain tools for product management and risk evaluation, including applications, guidelines, risk scoring, and data utilization.
• Manage product launches, go-to-market activities, and underwriting rollouts—including positioning, messaging, pricing, distribution, and authority management.
• Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.
• Solicit and incorporate feedback from customers, stakeholders, and users to continuously improve product quality, underwriting, pricing and user experience.
• Set training agendas, deliver technical and product training, and develop best practices for knowledge sharing for underwriting operations.

VP, Product & Underwriting Practice Leader – Management Liability

• The AVP/VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business.
• This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels.
• The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong change management and fostering a culture of collaboration, customer-centricity, and continuous improvement.
• For your product(s) develop and communicate a unified product and underwriting vision, strategy, and roadmap aligned with company goals and market opportunities.
• For your product(s), set and deliver underwriting excellence for your product, including:
• Monitor industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments and developing and underwriting adjustments.
• Set individual risk, concentration risk, and aggregate limit strategies.
• Manage underwriter authority and deliver technical training as needed.
• Build and maintain underwriting tools for risk evaluation, including applications, guidelines, risk scoring, and data utilization.
• Conduct market research and risk analysis to identify expansion opportunities, customer segments, needs, pain points, opportunities, trends, and emerging risks for your product(s).
• Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite.
• Implement strategies for risk selection, assessment, and robust underwriting controls.
• Work closely with SPADE, marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions.
• Manage product launches, go-to-market activities, and underwriting rollouts—including positioning, messaging, pricing, distribution, and authority management.
• Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.
• Solicit and incorporate feedback from customers, stakeholders, and users to continuously improve product quality, underwriting, pricing and user experience. Adjust and update policy language and practices in response to industry trends, profitable growth opportunity, regulatory changes, claims experience and loss ratio insights.
• Set training agendas, deliver technical and product training, and develop best practices for knowledge sharing for underwriting operations.

AVP/VP, Product & Underwriting Practice Leader – Technology & Cyber

Director

• Shape and continuously evolve the enterprise transformation roadmap, ensuring that it reflects strategic priorities, sequencing and capacity
• Provide independent challenge on where we should and should not invest and the timing of these decisions
• Steward the Transformation Programme, including the Fit for 10x, Non Fit for 10x, Growth, Resilience & Risk, Small Change, and Innovation Funding. Maintaining the integrity of the transformation pipeline; challenging business case quality, scope clarity and delivery plans.
• Ensure transformation remains tightly aligned to corporate strategy, external context and emerging risks and opportunities
• Build long term organisational capability in transformation leadership, governance and execution
• Own and evolve the Transformation system, embedding consistent standards, tools, frameworks and disciplines across the enterprise.
• Establish the Transformation Office as a centre of industry knowledge, insight and judgement
• Design and operate enterprise level governance that enables high quality, timely strategic decisions and discussions regarding transformation progress, including milestones, value delivery, risks, dependencies and key decisions.
• Partner with Finance to ensure initiatives are underpinned by robust economic logic, clear assumptions and accountability for where the benefits will be delivered.
• Ensure long‑term sustainability of benefits through clear ownership, transition into BAU, and post‑implementation value tracking.
• Provide the GEC with insight‑rich materials and perspectives on trade-offs, opportunities and focus areas.
• Act as the arbiter of the constraints within the Transformation programme, resolving cross‑functional bottlenecks that can not be solved within business areas
• Surface and manage risks, interdependencies and capacity conflicts, supporting timely decision‑making and ensuring alignment across senior stakeholders.
• Enable constructive tension between ambition and operational reality, creating a sustainable pace of change
• Own the approach to value definition, tracking and realisation ensuring that the investment delivers measurable and durable outcomes
• Tracking realisation of OKRs, outcomes and strategic benefits, surfacing gaps and driving corrective action where required. Ensuring benefits are embedded into BAU ownership and management disciplines.

Underwriter and Business Developer – Professional Liability Insurance

Senior Marketing Analyst

Software Engineer

Insurance Product Implementation Manager

Internal Audit Manager

Technology Risk – Operational Resilience Specialist

Internal Audit Manager

QA Engineer

Supplier Relationship Manager

Digital Insight Manager

Portfolio Analyst

AVP/VP, Product & Underwriting Practice Leader – Property & Casualty

VP, Product & Underwriting Practice Leader – Management Liability

AVP/VP, Product & Underwriting Practice Leader – Technology & Cyber

Transformation Office Director