Hiscox

Solutions Engineer

• Design and deliver practical, scalable, and secure technology solutions for the London Market
• Translate architectural blueprints and roadmaps into detailed solution designs
• Ensure solutions are fit for purpose, scalable, secure, and aligned with enterprise standards
• Support integration with existing systems and processes while minimising disruption and technical debt
• Participate in design reviews and provide constructive feedback and guidance
• Work with product owners, developers, business analysts, development squads, and technical leads to understand requirements and constraints
• Translate architectural blueprints into actionable designs and support delivery teams throughout the lifecycle
• Act as a trusted advisor to delivery teams on technical challenges and dependencies
• Liaise with Group Technology and vendors to meet compliance and interoperability standards
• Ensure adherence to architectural principles and governance frameworks
• Document solution designs for technical and non-technical audiences
• Support risk identification and mitigation during solution delivery

Lead Solution Architect

Data Analyst

• Analyse and document business requirements to support reporting and analytical needs
• Perform data analysis and discovery across multiple sources to validate data quality, identify gaps, and support decision-making
• Extract and prepare data for ad hoc business requests
• Monitor analytical platform outputs for accuracy, consistency, and alignment with business expectations
• Support data modelling and mapping activities, ensuring business rules are correctly defined and implemented
• Analyse data from various systems to support mapping processes feeding the European Data Platform
• Work with data engineers and business stakeholders to translate functional requirements into technical solutions
• Contribute to continuous improvement of data processes, standards, and platform evolution
• Design, develop, and maintain Power BI dashboards and reports
• Build and manage Power BI data models, relationships, and calculations
• Apply data visualisation best practices to create clear, impactful dashboards
• Stay current with Power BI features and industry trends to improve reporting capabilities

Business Analyst

• Serve as a lead analyst on initiatives involving underwriting, rate/quote/bind workflows, policy lifecycle changes, and claims enhancements
• Elicit, analyze, and document detailed business and functional requirements through stakeholder interviews, workshops, and data analysis
• Map and evaluate current-state business processes
• Identify improvement opportunities and define optimized future-state workflows
• Partner with product owners, architects, and developers to shape viable solutions
• Ensure technical delivery aligns with business needs
• Support development and testing teams through story refinement, acceptance criteria, and defect triage
• Act as a bridge between business users and technical teams
• Translate complex business needs into process flows, data mapping, user stories, and BRDs
• Facilitate solution design discussions, prioritization workshops, and backlog grooming sessions
• Apply P&C insurance knowledge to rate, quote, bind, endorsement, renewal, and claims processes
• Use knowledge of rating engines, policy administration systems, and claims platforms such as Duck Creek, Guidewire, or Majesco
• Stay informed of regulatory and compliance considerations affecting underwriting and claims

Senior Business Analyst

• Provide Underwriting Teams with current exposure information and insights into portfolio trends
• Deliver exposure roll-ups to the Hiscox Group for internal, investor and regulatory requirements
• Ensure exposure data, methodologies and assumptions are correct and up to date
• Review and communicate results with Underwriting teams
• Improve exposure management approaches and implement solutions to exposure management questions
• Advance existing processes and implement new, controlled ways of working
• Collaborate with Underwriters, Pricing Analysts, the Group Exposure Management team and external service providers
• Analyze data and deliver business insight
• Take ownership, work independently and make data-backed business decisions

Exposure Management Analyst

Claims Specialist

• Handle assigned claims within given authority and according to Hiscox Claims Best Practices
• Analyze professional liability exposures involving Allied Healthcare providers, facilities, and services
• Interpret policy language, endorsements, exclusions, limits, retentions, and coverage triggers
• Develop and maintain claim action plans covering coverage, liability, damages, litigation strategy, reserves, and resolution opportunities
• Conduct timely investigations of medical records, provider documentation, licensing information, contracts, and applicable standards of care
• Evaluate complex causation and damages issues with defense counsel, medical experts, and consultants
• Manage litigation through trial, including counsel selection, budgets, legal strategy, expert retention, mediation, settlement conferences, and trial preparation
• Identify matters requiring escalation based on severity, coverage complexity, reputational risk, regulatory exposure, or potential excess involvement
• Present significant or high-exposure claims at roundtables and document decisions and follow-up actions
• Maintain accurate diaries, reserves, litigation plans, and reporting in accordance with internal Best Practices and regulatory requirements
• Collaborate with underwriting, actuarial, risk management, brokers, and insureds to identify claim trends and risk-improvement opportunities
• Deliver responsive, empathetic service to insured professionals and organizations during sensitive claim situations

Senior Claims Examiner – Allied Healthcare

Insurance

• Be part of the Special Risks team and support underwriters with the administrative handling of new and in‑force business
• Prepare, review and process policies, endorsements, contract documents, billing information and other documentation for specialty risks
• Assist with quotations, renewals and policy amendments, and follow up on outstanding information from brokers and internal stakeholders
• Maintain policy, customer and risk data in systems and ensure complete, auditable documentation
• Coordinate administrative queries from brokers and internal stakeholders and communicate professionally with a service‑oriented approach
• Create and maintain overviews, trackers and reports for the Special Risks portfolio
• Improve, standardize and digitize administrative processes

Policy Administrator, Underwriting Assistant – Special Risks

Product Manager

• Manage the software development lifecycle of new features, products, and technology to support bringing new insurance products to market.
• Collaborate with Insurance, Operations, Underwriting teams and external parties to build and manage a roadmap of enhancements that drive profitable growth with distribution partners.
• Lead change management efforts with internal and external stakeholders to ensure enhancements and new products launch smoothly.
• Own end-to-end execution and delivery of features and enhancements with dedicated engineering and design teams.
• Implement new UI, UX, workflows, tooling, processes, and functionality to support bringing new insurance products to market.
• Manage updates to underwriting rules, risk definitions, rating logic, insurance product definitions, and supporting UX/UI.
• Coordinate product updates for new lines (e.g., Crime, Excess) and ensure alignment across quoting, submission data, and hazards.
• Manage updates for quoting workflows, quote letters, binders, and policies.
• Coordinate with vendors to implement and support insurance product changes.

Product Manager – Insurance Enablement

• Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims
• Demonstrate proficient knowledge regarding coverage triggers and time on risk allocation
• Draft and Review coverage analyses
• Manage/Partner with local defense counsel while monitoring litigation
• Drive litigation best practices to manage deployment and utilization of defense counsel
• Continually assess exposures and adequacy of claim reserves
• Demonstrate proficient knowledge regarding theories of liability and state specific negligence standards
• Accurately document claim files with all relevant correspondence, documentation, and file notes
• Attend mediations and/or settlement conferences where appropriate
• Identify suspected fraudulent claims and tracks with special investigations unit
• Actively participate in the Claims/UW/Actuarial feedback loop
• Keep senior claims management adequately and appropriately informed of key issues
• Liaison directly on a daily basis with insureds and brokers

Complex Claims Specialist – General Liability

• Define and execute the product strategy for the end-to-end Agent Experience, reimagining how agents onboard, quote, bind, service, and manage policies across all Hiscox products.
• Define and evolve the strategy for our Distribution APIs, expanding beyond today’s Quote and Payments capabilities to deliver a comprehensive API platform that supports all lines of business and enables seamless integration with agency management systems, comparative raters, embedded partners, and other digital distribution channels.
• Translate customer needs and market trends into actionable product roadmaps.
• Serve as a champion for modern, intuitive design thinking in product development.
• Partner with UX/UI designers to create seamless, elegant, and accessible digital interfaces.
• Ensure customer journeys are intuitive, efficient, and aligned with brand standards.
• Conduct usability testing and use analytics to continuously optimize the experience.
• Lead Agile ceremonies and own the digital product backlog.
• Collaborate closely with engineering teams to prioritize and deliver high-impact enhancements.
• Clearly define epics, features, and user stories with acceptance criteria to guide development.
• Act as the bridge between business stakeholders, technical teams, and external partners.
• Collaborate with marketing, customer support, and sales to align go-to-market plans and support needs.
• Communicate progress, risks, and key milestones effectively to senior leadership.

Product Manager – Agent Experience

General Counsel

• Prepare and process court filings (E-filing)
• Maintain and review firm calendar
• Prepare and process new client and matter forms
• Manage legal case files, ensuring all documents are organized and accessible
• Gather information from clients and draft and proofread legal documents, maintaining high standards of accuracy
• Communicate effectively with clients and court personnel, demonstrating strong phone etiquette
• Prioritize tasks and manage time efficiently to meet deadlines

Legal Assistant/Paralegal

Full-stack Engineer

• Provide support for existing systems, processes and applications by handling incidents, troubleshooting, and monitoring the execution of code as needed.
• Providing advice and guidance to teams involved on best practice and development techniques.
• Communicating with other IT teams on software related issues and suggested improvements.
• Regularly communicate solutions, expectations, priorities, status and impacts to all level of business and IT management.
• Work closely with customers, Business Analysts, and technology partners to understand the business requirements that drive the analysis and design of quality technical solutions that are aligned with the business and IT strategies.
• Be involved in different phases of SDLC in various development projects.
• Design solutions and create the necessary supporting documentation in accordance with the Hiscox Change Delivery Framework.
• Comply with and help enforce reuse, design, coding, and testing standards, policies and software engineering best practices.
• Work collaboratively with test teams during the product test and UAT phases to fix assigned bugs.
• Support code deployment across environments.
• Report status, issues, and risks to tech leads on a regular basis.
• Trouble-shoot and problem solve issues that arise in the day-to-day running of processes and provide timely responses and solutions as required.
• Improve skills in software engineering by completing development certifications.

Senior Software Engineer

Analyst

• Lead the development and delivery of analytics to enable profitable growth of the Hiscox UK Schemes and MGA portfolio
• Manage and develop a team of 3-4 Schemes and MGA analysts
• Collaborate with the Pricing and Portfolio Management team to build on and enhance existing analytical and modelling frameworks
• Deploy analytical skills to assess new Schemes and MGA’s
• Apply knowledge of the regulatory environment to all portfolio decisions
• Identify trends and provide insights for recommended performance improvement to deliver performance objectives
• Develop and execute the Schemes and MGA performance and portfolio management strategies

Lead Analyst, Schemes and MGA Portfolio

• Providing an independent review and recommendation for underwriting on large existing Schemes and MGA’s
• Deploying analytical skills to assess new schemes opportunities, working in close collaboration with our Delivery Underwriters in support of our profitable growth ambitions and our service commitments
• Complete all other relevant ad hoc and deep dive data analysis including underwriting referral analysis and make recommendations for improvements
• In conjunction with the underwriting and Schemes Leadership team, and working closely with the analytics function, you will be designing and developing the data standards relevant for your sector
• You will be using data visualisation tools to design and build a reporting suite to enable the Schemes Sector to actively monitor the performance and portfolio trends and produce on an ongoing basis our monthly and quarterly suite of reporting
• You will be using your analytical skills to spot trends in the Schemes performance and provide insight and recommendations for changes to strategy in support of delivering on our strategic goals and profitable growth targets
• Support innovation and continuous improvement and look for opportunities to implement data, reporting and process improvements across Schemes Sector
• Conduct data analysis to spot trends and recommend the necessary corrective action and opportunities for profitable growth within the existing portfolios in your sector
• Applying knowledge of the regulatory environment to all portfolio decisions and ensuring recommendations result in our customers being treated fairly and consistently in line with Hiscox values
• You will work closely with a wide range of interested stakeholders to deliver a consistent and accurate suite of reports across a wide range of business performance metrics including deal conversion and decline data, underwriting loss and combined ratio’s, portfolio mix, claims frequency, large loss analysis etc.

Senior Portfolio Analyst – Schemes & MGA

Financial Planning and Analysis

• Prepare regular cost reporting and analysis for business areas, including actuals, forecast, budget and prior-year comparisons.
• Investigate and explain key cost variances, trends and movements.
• Support the production of monthly management information and business review packs.
• Maintain cost reporting templates, trackers and reconciliations.
• Help improve the consistency, accuracy and usefulness of cost reporting.
• Support Finance Business Partners with forecast and budget cycles.
• Gather inputs from business stakeholders and help challenge assumptions.
• Analyse run-rate trends, cost drivers and risks/opportunities.
• Help ensure planning outputs are accurate, timely and clearly explained.
• Work with Finance Business Partners to support cost centre owners and senior stakeholders.
• Help prepare materials for business performance reviews.
• Translate financial data into clear messages and actionable insight.
• Respond to stakeholder queries on cost performance, coding, allocations and reporting.
• Support month-end review activities, including accruals, prepayments, journals and cost coding checks.
• Perform reconciliations and data validation to ensure reporting accuracy.
• Identify anomalies or issues in cost data and work with relevant teams to resolve them.
• Identify opportunities to simplify, standardise or automate recurring reporting and analysis.
• Use Excel, Power BI or other finance/reporting tools to improve insight and efficiency.

Senior FP&A Analyst

• Lead the end-to-end business analysis activities across strategic, digital, operational, and regulatory initiatives and value streams
• Partner with stakeholders to understand business objectives, drivers, constraints, and success criteria
• Analyse current-state processes, systems, data, and customer journeys to identify gaps, inefficiencies, and improvement opportunities
• Translate business needs into user stories, epics, acceptance criteria, and functional specifications suitable for delivery teams.
• Ensure requirements and solutions comply with internal governance, risk, and regulatory obligations
• Prioritise requirements in collaboration with business owners, product owners, and delivery leads
• Facilitate alignment between business, technology, operations, data, and external partners
• Evaluate solution options and contribute to the selection of technology, vendors, or delivery approaches
• Produce high-quality analysis deliverables including process maps, business cases, and impact assessments
• Build and maintain business cases, benefits hypotheses, and value tracking mechanisms
• Validate delivered solutions against requirements and business expectations
• Support testing activities by helping define test scenarios, reviewing test cases, and validating outcomes
• Assess change impacts on people, processes, systems, and controls and support change readiness activities
• Communicate complex topics clearly to both technical and non-technical audiences
• Support agile, hybrid, or waterfall delivery models as required by the initiative
• Drive continuous improvement of business analysis practices, tools, and standards