Policy Administrator, Underwriting Assistant – Special Risks

Hiscox

Policy Administrator supporting specialty-risk underwriting at Hiscox, a specialist insurer. Managing policies, documentation, broker requests, data, and portfolio reporting.

Posted 8/7/2026full-timeCologne • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities in managing policy documentation, quotations, and renewals within the insurance sector. Proficient in maintaining accurate data and improving administrative processes while ensuring professional communication with stakeholders.

Highest-signal resume keywords

Administrative SupportPolicy Documentation ManagementMS Office ProficiencyService-Oriented CommunicationDigital Workflow Interest

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy ProcessingQuotations AssistanceData MaintenanceContract Document PreparationBilling Information Management

Soft Skills

Highly AccurateReliableStructured Working StyleSolution-Oriented ApproachProfessional Communication

Tools & Technologies

MS WordMS ExcelMS Outlook

Certifications & Qualifications

Commercial/Business Vocational Training

Industry Keywords

InsuranceSpecialty RisksAdministrative ProcessesOperational RoleService Orientation

About the role

Key responsibilities & impact

Be part of the Special Risks team and support underwriters with the administrative handling of new and in‑force business
Prepare, review and process policies, endorsements, contract documents, billing information and other documentation for specialty risks
Assist with quotations, renewals and policy amendments, and follow up on outstanding information from brokers and internal stakeholders
Maintain policy, customer and risk data in systems and ensure complete, auditable documentation
Coordinate administrative queries from brokers and internal stakeholders and communicate professionally with a service‑oriented approach
Create and maintain overviews, trackers and reports for the Special Risks portfolio
Improve, standardize and digitize administrative processes

Requirements

What you’ll need

Completed commercial/business vocational training, preferably in insurance and finance, or equivalent qualification
Some experience in an administrative, commercial, operational or service‑oriented role is desirable
Basic insurance knowledge is desirable but not required
Highly accurate, reliable and structured working style
Enjoy working with precise documentation
Solution‑oriented approach and professional communication style
Confident user of MS Office, particularly Word, Excel and Outlook
Interest in digital workflows
Very good German and good English language skills

Benefits

Comp & perks

Team spirit, open feedback culture, flat hierarchies and opportunities to shape your role
Internal and external training including “New Joiner” events to get to know colleagues
Supported work–life balance through home office options and sabbaticals
Fitness and wellbeing offerings such as back‑fitness classes and an Employee Assistance Program (EAP)
Offices in city centers with excellent public transport connections
Attractive compensation with fixed and variable components
Comprehensive social benefits such as occupational pension schemes, commuting and lunch subsidies
Great employee benefits that take care of mental and physical wellbeing