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Hiscox

Senior Business Analyst

Hiscox

Senior Business Analyst shaping underwriting, rating, quoting, binding, and claims solutions for Hiscox, an international specialist insurer. Bridging insurance operations and technology teams.

Posted 8/20/2026full-timeAtlanta • Connecticut, Massachusetts, New York • 🇺🇸 United StatesSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis within the Property & Casualty insurance sector, focusing on underwriting, rate/quote/bind workflows, and claims processes. Proficient in translating complex business needs into actionable requirements and facilitating collaboration between technical and non-technical stakeholders.

Highest-signal resume keywords
Business Analysis ExperienceProperty & Casualty Insurance KnowledgeRate/Quote/Bind Process SupportAgile MethodologiesProcess Mapping

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Requirements DocumentationData MappingUser StoriesProcess MapsFunctional Specifications
Soft Skills
Analytical SkillsProblem-Solving SkillsInterpersonal SkillsCommunication SkillsFacilitation Skills
Tools & Technologies
JiraConfluenceVisioLucidchartRating Engines
Industry Keywords
UnderwritingClaims EnhancementsPolicy Lifecycle ChangesStakeholder InterviewsCompliance Considerations

Tech Stack

Tools & technologies
Guidewire

About the role

Key responsibilities & impact
  • Serve as a lead analyst on initiatives involving underwriting, rate/quote/bind workflows, policy lifecycle changes, and claims enhancements
  • Elicit, analyze, and document detailed business and functional requirements through stakeholder interviews, workshops, and data analysis
  • Map and evaluate current-state business processes
  • Identify improvement opportunities and define optimized future-state workflows
  • Partner with product owners, architects, and developers to shape viable solutions
  • Ensure technical delivery aligns with business needs
  • Support development and testing teams through story refinement, acceptance criteria, and defect triage
  • Act as a bridge between business users and technical teams
  • Translate complex business needs into process flows, data mapping, user stories, and BRDs
  • Facilitate solution design discussions, prioritization workshops, and backlog grooming sessions
  • Apply P&C insurance knowledge to rate, quote, bind, endorsement, renewal, and claims processes
  • Use knowledge of rating engines, policy administration systems, and claims platforms such as Duck Creek, Guidewire, or Majesco
  • Stay informed of regulatory and compliance considerations affecting underwriting and claims

Requirements

What you’ll need
  • 5+ years of business analysis experience in the Property & Casualty insurance industry
  • Preferably direct exposure to small commercial, specialty, or personal lines
  • Demonstrated experience supporting rate/quote/bind processes and claims lifecycle initiatives
  • Strong analytical and problem-solving skills with attention to detail and business context
  • Proficient in creating process maps, use cases, user stories, data dictionaries, and functional specs
  • Experience with Agile and hybrid delivery methodologies and tools such as Jira, Confluence, Visio, and Lucidchart
  • Strong interpersonal, communication, and facilitation skills across technical and non-technical stakeholders

Benefits

Comp & perks
  • Competitive salary and bonus (based on personal & company performance)
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short-term disability and long-term disability coverage
  • 24 Paid time off days
  • 2 Hiscox Days
  • 10 paid holidays
  • Ability to purchase 5 PTO days
  • Paid parental leave
  • 4 week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance
  • Medical Travel Reimbursement Programs
  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
  • Company paid subscription to Headspace to support employees’ mental health and wellbeing
  • Dynamic, creative and value-driven culture
  • Modern and open office spaces
  • Complimentary drinks