Hire Overseas

Customer Success Manager

• Own day-to-day management of the HubSpot CRM system
• Maintain and optimize properties, pipelines, objects, and workflows
• Ensure system structure aligns with evolving business needs
• Identify and implement process improvements proactively
• Build and maintain dashboards and reports for leadership and internal teams
• Translate business questions into actionable CRM reporting
• Ensure data consistency and reliability for accurate reporting across functions
• Manage data imports, cleanup, and deduplication
• Maintain data hygiene and enforce best practices across teams
• Audit and troubleshoot data discrepancies
• Partner with team leads to ensure consistent data entry and process adherence
• Create and optimize automation workflows
• Monitor workflow performance and troubleshoot issues
• Ensure all automated processes are efficient, scalable, and well-documented
• Serve as the primary point of contact for all HubSpot users
• Train and support internal teams on CRM usage and best practices
• Document processes and maintain an internal knowledge base
• Present data and training materials clearly to non-technical stakeholders

HubSpot CRM Administrator

Bookkeeper

• Manage all day-to-day bookkeeping activity including recording transactions, categorizing expenses, and maintaining accurate financial records
• Reconcile bank accounts, credit cards, and payment processor accounts on a regular basis
• Ensure the chart of accounts is organized, consistent, and accurate across all entities and revenue streams
• Process accounts payable and accounts receivable and keep all records current
• Own and maintain the QuickBooks environment end to end including setup, configuration, and ongoing maintenance
• Build and manage workflows within QuickBooks that keep financial operations clean and efficient
• Troubleshoot discrepancies, reconciliation issues, and data inconsistencies independently
• Generate regular financial reports including profit and loss statements, balance sheets, and cash flow summaries
• Surface key financial insights and flag anomalies or issues to leadership proactively
• Maintain organized financial records that are audit-ready at all times
• Support month-end and year-end close processes accurately and on time
• Coordinate with external accountants or tax advisors as needed to support filings and compliance requirements
• Maintain clean documentation of all financial activity for internal and external reference
• Support ad hoc financial requests from leadership with speed and accuracy

Bookkeeper, QuickBooks

Ecommerce

• Handle a high volume of inbound customer support tickets daily across multiple products and channels
• Respond to customer inquiries accurately, clearly, and on time without relying on templated responses for every situation
• Prioritize and triage tickets based on urgency, issue type, and customer impact
• Maintain consistent response quality and tone across all customer interactions
• Think critically through edge cases, unusual requests, and issues that do not fit a standard response
• Resolve customer issues end to end without unnecessary escalation
• Use good judgment to determine when a situation requires escalation versus when it can and should be handled directly
• Document recurring issues and flag patterns to the team for product or process improvement
• Manage and track all support activity in HubSpot
• Use ClickUp to manage tasks, follow-ups, and cross-functional coordination
• Keep records clean, accurate, and up to date across both tools at all times

Customer Support Representative, E-Commerce

AI Engineer

• Design and build AI-powered web applications, integrate LLMs into the platform
• Develop automation workflows for research and data processing
• Build AI-powered web applications that integrate LLMs and AI models into real product workflows
• Integrate OpenAI, Anthropic, Ollama, or other compatible LLM providers into the platform
• Build dashboards, search capabilities, AI chat functionality, and data pipelines
• Develop automation workflows for research and data processing use cases
• Build automations using platforms such as Make.com, n8n, Zapier, or similar orchestration tools
• Build backend services and APIs using Python with FastAPI or Node.js with Express
• Develop frontend interfaces using React or Next.js
• Act as a technical partner to the client, facilitating brainstorming sessions and guiding non-technical stakeholders toward the best solution

Full-Stack AI Engineer

Executive Assistant

• Own calendar management, travel coordination, general operations, revenue tracking support, and RFP documentation
• Book and manage flights, hotels, and ground transportation for the founder and team
• Build detailed travel itineraries that account for time zones, meeting schedules, and logistics
• Handle last-minute changes, cancellations, and rebooking efficiently
• Own the founder's calendar end to end including scheduling, conflict resolution, and meeting preparation
• Coordinate internal team meetings, external partner calls, and client engagements
• Manage recurring operational tasks including office rent, internet and utilities, and vendor relationships
• Oversee revenue tracking and ensure client invoices are accurate and sent on time
• Research, compile, and fill out required information for RFP and RFI submissions
• Maintain a library of reusable content and standard responses

Executive Assistant – Startup Operations

Procurement

• Own proactive sourcing for roles within your specialization
• Build targeted sourcing strategies based on role context, seniority, and market dynamics
• Source candidates using LinkedIn Recruiter, databases, referrals, and creative outbound methods
• Map talent pools and identify high-signal profiles before roles are fully saturated
• Maintain warm, engaged pipelines rather than reactive shortlists
• Write personalized outreach that drives strong response rates
• Test and iterate on messaging, sequencing, and channels
• Build authentic candidate relationships, not transactional conversations
• Keep candidates engaged through early-stage conversations and handoff points
• Partner with recruiters and hiring managers to understand success profiles and constraints
• Screen for signal, not volume, and surface candidates with clear rationale
• Move fast without sacrificing quality, relevance, or candidate experience
• Flag market risks or supply issues early and adjust sourcing plans accordingly
• Keep sourcing pipelines clean, current, and well-documented in the ATS
• Track sourcing metrics including response rates, pass-through quality, and pipeline health
• Communicate sourcing progress clearly and proactively
• Provide market feedback that informs hiring decisions and expectations
• Share sourcing insights, talent trends, and competitive intelligence
• Help refine sourcing workflows, templates, and best practices
• Contribute to a high-standard recruiting culture built on clarity and accountability

Senior Sourcing Specialist

• Own the executive calendar end to end across multiple time zones including US, European, and Korean business hours
• Schedule internal meetings, external partner calls, OEM engagements, and cross-functional reviews
• Protect executive focus time and ensure the calendar reflects the right priorities at all times
• Coordinate logistics and prepare briefing materials ahead of every meeting
• Manage the executive inbox daily, flagging priority items, drafting responses, and filing the rest
• Handle bilingual correspondence in English and Korean with Korean-speaking partners and stakeholders
• Ensure all communications are responded to promptly and professionally
• Draft, review, and send emails and follow-ups on behalf of the executive as needed
• Book and manage complex international travel including flights, hotels, ground transportation, and visa requirements
• Build detailed itineraries that account for time zones, meeting schedules, and logistics across multiple countries
• Handle last-minute changes calmly and efficiently without disrupting the executive's schedule
• Serve as a point of contact for Korean-speaking OEM partners, vendors, and external stakeholders
• Prepare bilingual meeting notes, summaries, and follow-up communications
• Support cross-cultural communication between the executive team and Korean-speaking counterparts
• Use AI tools such as Claude or ChatGPT to draft correspondence, summarize documents, prepare briefings, and streamline recurring tasks
• Prepare meeting agendas, notes, action items, and follow-up trackers
• Manage expense reports, vendor coordination, and document organization
• Support special projects and ad hoc requests from senior leadership as needed

Executive Assistant, Bilingual Korean

Operations

• Manage existing retail accounts across the UK, EU, USA, Canada, and Australia
• Open new retail accounts by reaching out to buyers and wholesale contacts
• Develop product ranges with the design team
• Source and negotiate with suppliers
• Process orders and manage logistics
• Ensure compliance and accurate invoicing
• Conduct forecasting and financial reconciliation

Wholesale and Operations Manager

Content Writer

• Write and ghostwrite thought leadership content for firm principals across LinkedIn and other professional channels
• Develop content that builds credibility and visibility with business owners, service company operators, and M&A-adjacent audiences
• Research industry trends, deal activity, and sector-specific insights to inform content angles and positioning
• Maintain a consistent publishing cadence aligned with the firm's content and outreach strategy
• Write outbound email sequences, cold outreach copy, and follow-up messaging for the deal sourcing team
• Develop one-pagers, firm overviews, and pitch collateral that communicate the firm's value proposition clearly to prospective acquisition targets
• Tailor messaging to different service verticals including IT managed services, marketing agencies, BPO, accounting and finance, logistics, SaaS, software development, and recruiting
• Write and update website copy, landing pages, and firm positioning content
• Develop case studies, deal announcements, and portfolio narratives as the firm's deal activity grows
• Ensure all public-facing content reflects a consistent voice, tone, and professional standard
• Use AI tools such as Claude to accelerate research, drafting, and content variation
• Build structured content briefs and research summaries to support both writing and deal team preparation
• Maintain quality and accuracy across all AI-assisted outputs before delivery

Customer Support

• Handle inbound customer inquiries via phone, email, or chat professionally and promptly
• Resolve customer issues, answer policy-related questions, and escalate complex cases as needed
• Follow up on open items and ensure every customer interaction is closed properly
• Maintain a professional, clear, and empathetic communication style across all channels
• Navigate AMS 360 to access, update, and manage customer and policy records accurately
• Process policy changes, endorsements, renewals, and cancellations within the system
• Ensure data integrity across all records and flag discrepancies for review
• Generate reports and pull information from AMS 360 to support internal and client needs
• Maintain organized records and documentation for all customer interactions
• Support internal teams with data entry, record updates, and workflow coordination
• Identify recurring customer issues and surface them to the team for process improvement

Customer Service Representative

Sales Development Rep

• Qualify inbound leads from platform funnels against defined ICP criteria
• Conduct outbound prospecting via LinkedIn and email to engage founder and startup audiences
• Write clear, personalized outreach that resonates with early-stage founders and B2B decision-makers
• Move qualified prospects efficiently from first contact to booked meeting
• Book qualified meetings for the sales team with accurate context and qualification notes
• Coordinate scheduling and follow-up to keep prospects engaged through the handoff process
• Maintain a clean and accurate record of all outreach and qualification activity in the CRM
• Track outreach activity, qualification rates, and meeting conversion metrics
• Flag patterns in lead quality, objections, or funnel performance to the team
• Maintain consistent daily activity volume across inbound and outbound channels

Sales Development Representative

• Identify, research, and qualify prospects for complex B2B service offerings
• Run multichannel outreach campaigns across LinkedIn, email, and phone
• Personalize messaging to improve engagement and conversion
• Maintain organized, accurate activity logs in the CRM
• Conduct strategic discovery calls to understand prospect needs and challenges
• Ask thoughtful qualification questions and map needs to service offerings
• Manage structured follow-up sequences to nurture leads over time
• Collaborate with sales leadership to refine ICPs, messaging, and playbooks
• Track metrics across outreach volume, reply rates, qualification rates, and pipeline created
• Share insights regarding objections, lead quality, and messaging performance
• Continuously test new outreach angles, cadences, and communication styles
• Maintain disciplined, consistent documentation of all prospect activity

Recruitment

• Source qualified candidates for full-time US-based roles using job boards, LinkedIn, professional networks, referrals, and internal databases
• Build and maintain active talent pipelines for current and future hiring needs
• Conduct proactive outreach across email, phone, and messaging platforms to engage passive candidates
• Stay current on labor market trends, sourcing strategies, and recruiting technologies
• Review and triage inbound applications against role requirements
• Conduct preliminary phone and video screens to assess qualifications, experience, compensation expectations, and interest level
• Maintain accurate and up-to-date candidate records in the ATS throughout the recruiting process
• Coordinate interview scheduling between candidates and hiring managers
• Communicate clearly and professionally with candidates throughout every stage of the process
• Provide regular pipeline updates to clients and internal stakeholders without being prompted
• Manage candidate experience from first contact through offer and onboarding handoff
• Support offer preparation and delivery in collaboration with hiring managers or clients
• Manage candidate objections and keep candidates engaged through the decision-making process
• Track offer acceptance rates and flag risks or drop-off patterns proactively
• Track sourcing activity, pipeline health, time-to-fill, and placement metrics
• Submit regular activity and pipeline reports to internal leadership
• Identify sourcing gaps and adjust strategy based on performance data

US Recruiter – Full-Time Placements

Community Manager

• Develop and execute Reddit engagement strategies across relevant subreddits including hiring, remote work, entrepreneurship, staffing, HR, and small business communities
• Participate authentically in discussions that build credibility and trust without relying on overt promotional tactics
• Build and maintain relationships with subreddit moderators and key community contributors
• Identify and pursue AMA opportunities and partnerships with relevant communities
• Monitor brand mentions and track sentiment across Reddit
• Identify relevant conversations where the company can add genuine value and engage in a timely manner
• Flag sensitive discussions or reputation risks and handle them with sound judgment
• Develop a consistent posting and engagement cadence across target subreddits
• Manage a content calendar independently and execute without close supervision
• Write naturally and participate in discussions in a way that builds trust rather than triggering spam filters or community backlash
• Surface candidate, hiring, and industry insights from Reddit discussions to support marketing and business development
• Track and report on engagement metrics, brand visibility, community growth, and sourcing opportunities
• Use Reddit analytics and social listening tools to optimize strategy and identify new opportunities

Social Media Manager

• Own and manage company social media accounts across Instagram, LinkedIn, TikTok, Facebook, and X
• Develop and maintain a content calendar aligned with business goals, campaigns, and key dates
• Schedule and publish content consistently across all platforms
• Monitor comments, messages, and mentions and engage with the audience in a timely and on-brand manner
• Stay current on platform algorithm changes, trends, and best practices and adapt strategy accordingly
• Write compelling captions, copy, and short-form content tailored to each platform's tone and format
• Create or coordinate social media graphics and visual assets using tools such as Canva or Adobe
• Script and produce short-form video content for Instagram Reels and TikTok
• Ensure all content is consistent with brand voice, visual identity, and messaging guidelines
• Assist in the setup, monitoring, and optimization of paid social campaigns across Meta, LinkedIn, and TikTok
• Support audience targeting, budget management, and ad creative coordination
• Monitor paid campaign performance and flag underperforming ads with recommendations
• Track and report on key social media metrics including reach, impressions, engagement rate, follower growth, and content performance
• Translate data into actionable insights and content recommendations
• Identify content gaps and opportunities based on performance trends