Health Care Service Corporation

Brand Designer

• Managing, developing, recommending, facilitating, implementing and administering strategic and tactical management of the company’s marketing copy, messaging and content
• Support various essential functions of the company
• Marketing communications messaging across multiple channels (print, digital and video) to resonate with our employer groups, members, brokers, providers and internal employees.

Senior Manager, Copywriting – Brand Creative

Consultant

• responsible for creating business insights and analytics in support of the division
• providing high level consultation to users while leading cross-functional teams
• designing and producing datasets and reports for analysis using system reporting tools
• performing research and analyzing data related to the division’s strategic initiatives
• interfacing between the business and divisional data teams to design and generate tools
• work closely with customers to build strategic relationships
• locate influences by identifying and interpreting trends and patterns in datasets

Senior Analytics & Reporting Consultant

Manager

• Directing the development, maintenance and on-going oversight for clinical and operational programs and processes for enterprise pharmacy government programs of Medicare with a focus on PDE Stars
• Collaborating with management and professional staff within HCSC and with external health care providers to improve quality of healthcare, optimize health outcomes and improve the cost of care.

Clinical Pharmacy Manager

• Providing support to the provider recruitment and contracting process to ensure strategic coverage of providers for assigned territory
• Small to mid-size contract negotiations for small hospitals, physicians and physician groups
• Developing and maintaining relationships with providers
• Support for complex hospital and physician contracting activities
• Handle the provider termination process
• Ability and willingness to travel within assigned territory, including overnight stays

Network Management Consultant

Systems Engineer

• This position is responsible for designing enhancements and new business applications and/or information systems solutions through integration of technical and business requirements.
• Serving as technical designer to identify best solution and resulting technical specifications within limits of code environment.
• Linking Business Analyst needs and Architect definition to technical solutions.
• Ensure the integrity, security, scalability, and daily availability of the databases supporting the Illinois and Texas Blue Chip and IRIS CICS applications through proactive monitoring and management activities.

Senior Systems Analyst

Cloud Engineer

• This position is responsible for implementing AWS integration solutions.
• Work directly with business partners and other IT team members to understand desired system requirements.
• Deliver effective solutions within the SAFe Agile framework methodology.
• Participate in all phases of the development and system support life cycle.
• Design and implement AWS cloud integration solutions that will interact with the TriZetto Facets software package.

AWS Cloud Engineer

Compliance

• Conduct complex or high risk internal investigations of concerns of misconduct or potential violations of the code of business ethics, conduct and/or company policies
• Prepare detailed summary reports and make recommendations to senior management for corrective action
• Perform investigations and analyses on areas identified as moderate to high risk in the annual risk assessment
• Monitor corrective action plans for HCSC and subsidiary operations
• Provide guidance on conflicts of interest and interpretation of company policies
• Mentor Compliance Investigator II position in the absence of the Senior Manager and may assume some duties of the Senior Manager as needed

Lead Compliance Investigator

Director

• Define and lead the enterprise member engagement and communications strategy, aligned to business objectives, brand standards, and regulatory requirements.
• Establish a member communications vision that spans channels (digital, print, email, SMS, in-app, etc.) and lifecycle moments.
• Ensure communications are member-centric, personalized, and actionable, supporting improved experience and outcomes.
• Design and implement a clear governance framework for member communications, including intake, prioritization, approval, and deployment.
• Establish standards for content, cadence, channel usage, and segmentation to reduce noise and improve relevance.
• Drive alignment across lines of business and functional teams to ensure a cohesive, enterprise approach to member engagement.
• Serve as a key strategic partner to IT, ensuring alignment on platforms, data capabilities, and martech enablement.
• Collaborate closely with the Stakeholder Experience team to ensure communications reinforce and enhance end-to-end member experience.
• Partner with Product, Clinical, Operations, Compliance, and Business leaders to translate priorities into coordinated engagement campaigns.
• Oversee development and execution of enterprise and priority campaigns, ensuring alignment to business goals such as engagement, retention, quality, and satisfaction.
• Ensure campaigns are data-informed, outcome-oriented, and scalable across the organization.
• Balance enterprise consistency with line-of-business needs and market nuance.
• Define success metrics and KPIs for member engagement, including effectiveness and efficiency measures.
• Use insights and performance data to continuously optimize messaging, channels, and timing.
• Champion test-and-learn approaches to improve engagement outcomes over time.
• Lead, mentor, and develop a high-performing member engagement team.
• Foster a culture of collaboration, accountability, and innovation.
• Act as a visible leader within the Marketing Division and broader enterprise.

Senior Director, Member Engagement

Business Analyst

• responsible for reviewing and managing real-time/intraday workforce management of front or back-office functions supporting IL Medicaid
• Reviewing and analyze reporting to improve caller experience, work queue management and front-line production staff performance management to optimize back office and call center operational activity

Resource Management Analyst

• Leading the development of technical and analytical enhancements to improve HCSC Medicare Part D Star ratings.
• Designing and developing advanced Stars reporting and dashboards related to the Medicare Stars program focused on Part D clinical, administrative, and customer experience measures.
• Utilizing reports by business partners and Stars leadership for critical business decisions related to enhancements to existing programs, development of new pilots and initiatives, and opportunities to maximize Part D Stars affordability and enterprise value.

Senior Analytics Consultant – Healthcare, Medicare Part D Stars

Analyst

• Implementing new or renewing accounts, new legislation, and products across the enterprise.
• Coordinate the implementation with cross-functional HCSC teams/internal stakeholders.
• Responsible for communications and implementation artifacts that describe progress, issues, and risks surrounding the implementation.
• Manage implementation project activities of low to moderate complexity.
• Gather, organize, analyze, and interpret marketing, legislative, financial, and operating data.
• Keep informed of best practices and strategic trends in product lifecycle management, sales and account implementation, and legislative developments.

SDG Implementation Analyst II

• Leverage advanced technical expertise and healthcare industry knowledge to support clinical and business stakeholders
• Function as a critical data development and governance champion
• Serve as the strategic liaison between Business and IT/BDS teams
• Accountable for Rx analytical support and the development of agile, interim solutions utilizing tools such as Alteryx, SAS, or other ETL platforms

Senior Analytics Consultant – Pharmacy Data Steward

• Leverage strong technical skills and healthcare industry knowledge to support clinical and business stakeholders.
• Accountable for the Medicare Supplemental and Employer Group Waiver Plan (EGWP) analytical support, and consultancy of internal/external customers and advisory service for internal/external senior leaders.

Senior Analytics Consultant – Medicare Advantage

• Play a key role in supporting the Pharmacy Benefit Management (PBM) analytics team by leveraging advanced technical skills and healthcare industry expertise to deliver actionable insights.
• Partner with clinical and business stakeholders to design, develop, and implement analytical solutions that drive strategic decision-making and operational efficiency.
• Provide Rx-focused analytical support, predictive modeling, and advisory services to internal customers, including senior leadership.
• Contribute to the development of innovative approaches for optimizing pharmacy programs, improving patient outcomes, and managing healthcare costs through data-driven strategies.

Senior Analytics Consultant – Pharmacy

Network Engineer

• developing and maintaining cooperative working relationships with the contracting provider community
• educating, training, researching/processing claims issues
• identifying trends and evaluating providers to ensure contractual and financial requirements are adhered to and performed
• Ability and willingness to travel, including overnight stays