Harvey

Director

• Own the corporate systems portfolio end-to-end
• Lead and grow a team
• Be the technical partner to the Finance & People orgs
• Run the Workday and NetSuite ecosystems like products
• Build the integration layer
• Set the security and compliance bar for corporate systems
• Be the executive voice for corporate systems

Director, Corporate Systems

Systems Engineer

• Own and support NetSuite functionality across key areas such as GL, AP, AR, billing, and reporting, ensuring the system is reliable and aligned with business needs
• Work closely with Accounting to understand current workflows, identify inefficiencies, and convert manual processes into system-driven solutions
• Maintain and improve data integrity across finance systems by managing mappings (GL, vendors, cost centers) and resolving inconsistencies at the source
• Support billing and revenue processes by ensuring correct system behavior, especially in areas like billing schedules, adjustments, and downstream revenue impact
• Troubleshoot system and integration issues, perform root cause analysis, and implement scalable fixes rather than temporary workarounds
• Collaborate with cross-functional teams (Procurement, Payroll, RevOps) to support finance-related system improvements and ensure smooth data flow across systems

Finance Systems Analyst – Billing, Revenue

• Own the corporate systems portfolio end-to-end
• Set and execute the multi-year roadmap across HRIS, ERP, procurement, payroll, equity
• Manage Harvey's existing People Systems and Finance Systems leads & analysts
• Translate finance and people requirements into systems that work
• Run the Workday and NetSuite ecosystems like products
• Own the data model and integration patterns between corporate systems
• Set the security and compliance bar for corporate systems
• Represent the function in finance, people, and exec staff conversations

• Own the corporate systems portfolio end-to-end.
• Lead and grow a team.
• Be the technical partner to the Finance & People orgs.
• Run the Workday and NetSuite ecosystems like products.
• Build the integration layer.
• Set the security and compliance bar for corporate systems.
• Be the executive voice for corporate systems.

General Counsel

• Partner cross-functionally to align legal guidance with business goals, including counseling our Product and Engineering teams on key legal issues related to B2B AI systems
• Research and advise on regulatory frameworks to help design and enhance compliant AI-powered products
• Partner with marketing teams to align product communications with legal and regulatory standards to support brand credibility and trust
• Support key initiatives to further develop and mature the legal team’s capabilities and impact
• Build communication styles that resonate with your teams to balance risk-taking with responsible development in a fast-moving environment
• Have a strong sense of ownership, curiosity, and can demonstrate sound judgment in ambiguous situations.

Associate Product Counsel

Recruitment

• Lead full-cycle recruiting for our go-to-market functions: Sales, Partnerships, Marketing, and Customer Success.
• Serve as a strategic talent partner to GTM leaders, driving hiring strategies that align with revenue goals and long-term growth plans.
• Deliver an exceptional, high-touch candidate experience from initial outreach through close, serving as a brand ambassador for Harvey.
• Drive continuous improvement of GTM recruiting workflows, interview practices, and documentation; identify and implement scalable solutions.

Senior Business Recruiter – GTM

Full-stack Engineer

• Scale document ingestion and processing that is growing at 10x every 6 months
• Design massive data collection from over 50+ legal jurisdictions
• Build government-level security for top governments and firms
• Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
• Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
• Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.

Staff Software Engineer, Full Stack

• Scale document ingestion and processing that is growing at 10x every 6 months
• Design massive data collection from over 50+ legal jurisdictions
• Build government-level security for top governments and firms
• Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
• Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
• Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend.

Senior Software Engineer, Full Stack

Operations

• Act as the first point of contact for non-technical support inquiries, ensuring timely, empathetic, and accurate responses.
• Exercise sound judgment on ticket routing; knowing when to resolve independently and when to escalate to a senior support specialist.
• Own your queue: manage ticket volume against SLA targets without sacrificing response quality. Customers should always receive accurate, complete answers that reflect Harvey's standard of care.
• Apply consistent, accurate ticket tagging and categorization to support team-wide reporting and trend visibility.
• Maintain a strong working knowledge of Harvey's core product features to provide clear and effective guidance.
• Follow established playbooks and macros with precision; flag gaps or inconsistencies so the team can improve them over time.
• Contribute to FAQs, internal guides, and knowledge base articles that streamline support for recurring questions; surface content gaps when customer questions reveal missing or unclear documentation.
• Partner with the Customer Education team to flag areas where self-serve content can reduce repeat contact volume.
• Stay adaptable and proactive in a rapidly evolving startup environment, operating effectively even when processes or product features are changing quickly.

User Operations Specialist

Product Manager

• Define and drive the product strategy and roadmap for one or more of Harvey's core product areas, balancing short-term customer needs with long-term platform vision.
• Lead, mentor, and grow a team of product managers, fostering a high-performance culture grounded in customer empathy, analytical rigor, and speed of execution.
• Partner with Engineering and Design to deliver high-quality, scalable product experiences that delight users and meet the demanding requirements of enterprise customers.
• Engage directly with customers, Customer Success, and Sales to deeply understand workflows, pain points, and opportunities — translating those insights into high-impact product investments.
• Drive alignment across senior stakeholders on trade-offs, sequencing, and resource allocation, communicating clearly at both the executive and working-team levels.
• Establish and track key metrics for product adoption, engagement, and business impact, using data to inform prioritization and measure success.

Head of Product

Product Marketing

• Partner with GTM to translate business objectives into technical requirements
• Gather requirements and help design advanced automations
• Leverage tools and AI agents to automate account research
• Act as a liaison between Marketing, Sales, RevOps, and GTM Systems
• Manage data integrity, deduplication, and system audits

GTM Technology Product Owner – Growth

• Partner with GTM to translate business objectives into technical requirements
• Gather requirements and help design advanced automations
• Leverage tools and AI agents to automate account research and prospect prioritization
• Act as a liaison between Marketing, Sales, RevOps, and GTM Systems
• Manage data integrity, deduplication, and system audits

Product Designer

• Lead the design of end-to-end product experiences, from initial concept through polished execution.
• Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.
• Shape and refine our design system to ensure a cohesive and scalable visual language across the product.
• Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.
• Develop prototypes to explore and validate new features, workflows, and interactions.
• Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
• Promote and develop best practices in designing with AI.

Director, Corporate Systems

Finance Systems Analyst – Billing, Revenue

Director, Corporate Systems

Director, Corporate Systems

Associate Product Counsel

Associate Product Counsel

Senior Business Recruiter – GTM

Staff Software Engineer, Full Stack

Staff Software Engineer, Full Stack

Senior Software Engineer, Full Stack

User Operations Specialist

Head of Product

GTM Technology Product Owner – Growth

GTM Technology Product Owner – Growth

Staff Product Designer