Harvey

Operations

• Build and maintain enablement content across the full learning lifecycle
• Translate rapid product releases and process changes into clear, digestible learning content
• Support the delivery and logistics of the onboarding program
• Maintain and organize the enablement content library
• Partner with QA and the Enablement Lead to identify knowledge gaps
• Partner with Customer Education and Product to stay current on releases
• Gather feedback from specialists and new hires to continuously improve content
• Track content performance metrics and share insights with the Lead

Support Operations Engineer

• Build and maintain enablement content across the full learning lifecycle — onboarding curricula, product update training, process guides, quick-reference materials, and skills development resources.
• Translate rapid product releases and process changes into clear, digestible learning content quickly and in the right format for the audience — written guides, short videos, live sessions, or self-guided modules.
• Support the delivery and logistics of the onboarding program, including coordinating new hire schedules, tracking ramp progress, and flagging areas where additional support may be needed.
• Maintain and organize the enablement content library, ensuring materials stay accurate, current, and easy to find as the product and team scale.
• Partner with QA and the Enablement Lead to identify knowledge gaps surfaced by ticket trends and QA scores, and turn those gaps into targeted learning content.
• Partner with Customer Education and Product to stay current on releases and incorporate changes into training materials before they surface as issues in tickets.
• Gather feedback from specialists and new hires to continuously improve content and the learning experience.
• Track content performance metrics and share insights with the Lead to inform program improvements.

Security Engineer

• Partner closely with security leadership to understand team structure and role requirements
• Build and own a high-quality pipeline of security talent across disciplines
• Develop sourcing strategies specific to the security market
• Advise hiring managers on security talent market dynamics
• Design and refine security-specific interview processes
• Maintain data integrity in Ashby and use pipeline metrics
• Serve as a subject matter resource for the broader recruiting team

Senior Technical Recruiter, Security

Technical Recruiter

• Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
• Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
• Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
• Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
• Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
• Mentor and support other team members to elevate overall recruiting performance and execution
• Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
• Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals

Senior Technical Recruiter

Solutions Engineer

• Build and maintain integrations between Harvey's core enterprise systems (Salesforce, NetSuite, Workday, Marketo, Snowflake) using iPaaS platforms and custom code.
• Develop data pipelines and transformation logic to ensure accurate, timely data flows across the Lead-to-Cash lifecycle, including opportunity management, CPQ, order creation, billing, and revenue recognition.
• Implement and maintain reverse ETL pipelines that sync data from the warehouse back to GTM, Finance, and operational teams where they work.
• Design and build custom application workflows that automate business processes such as order management, employee onboarding, and marketing operations.
• Establish and enforce integration standards including error handling, logging, monitoring, alerting, and retry logic to maintain 99.9% reliability of business-critical data flows.
• Partner cross-functionally with Finance Systems, GTM Systems, Revenue Operations, and People Ops to translate complex business requirements into scalable technical solutions.
• Write and maintain integration documentation, including data flow diagrams, API specifications, runbooks, and troubleshooting guides.
• Investigate and resolve integration failures in production, performing root cause analysis and implementing preventive measures.
• Contribute to the team's shared tooling, frameworks, and best practices as the integration platform matures.

Integration Engineer

• Build and maintain integrations between core enterprise systems using iPaaS platforms and custom code.
• Develop data pipelines and transformation logic for Lead-to-Cash lifecycle.
• Implement and maintain reverse ETL pipelines.
• Design and build custom application workflows.
• Establish and enforce integration standards for reliability of data flows.
• Partner cross-functionally to translate complex requirements into technical solutions.
• Write and maintain integration documentation.
• Investigate and resolve integration failures and implement preventive measures.
• Contribute to shared tooling, frameworks, and best practices.

Product Manager

• Drive the vision, strategy, and execution for Harvey’s billing infrastructure.
• Partner with engineering and design to build billing capabilities that are accurate, auditable, flexible, and intuitive for enterprise customers.
• Collaborate with go-to-market, finance, legal, sales, and customer success teams to support complex enterprise contracts.
• Shape the customer-facing billing experience, including invoices, reporting, and account-level transparency, while ensuring the underlying infrastructure can scale.
• Help Harvey scale a trusted commercial platform that meets the needs of enterprise customers, internal operators, and financial reporting stakeholders.

Senior Product Manager, Billing

Producer

• Own end-to-end technical production for Harvey's all-hands, exec broadcasts, town halls, and internal leadership events — from pre-production planning through live execution and post-event capture.
• Build and run the playbooks: run-of-show, rehearsal cadence, presenter prep, backup paths, and incident response so live events are predictable, not heroic.
• Define and maintain Harvey's conference-room and event-space AV standards across our global office footprint — designing reference setups that scale with each new buildout.
• Run the livestream and broadcast stack end-to-end: cameras, switchers, encoders, audio, captioning, and the platforms we distribute through (Zoom, Slack, internal channels).
• Partner with Internal Communications on cadence, content flow, and exec speaker prep, and with Brand & Creative on graphics, motion packages, lower-thirds, and on-screen identity.
• Manage external production vendors, freelance crews, and AV integrators — scoping work, negotiating rates, and holding them to Harvey's quality bar.
• Lead AV readiness for new office openings in lockstep with Workplace, IT/Network, and Real Estate.
• Capture, edit, and archive event footage for internal reuse (recap reels, onboarding content, leadership clips), and own the studio kit and gear inventory across offices.
• Operate as the on-call escalation point for A/V incidents during high-stakes events and as the BizTech subject-matter expert on media production technology decisions.

Media Production Manager

Recruitment

• Serve as a strategic talent partner to senior leaders and hiring managers within the GTM and Business Development org, shaping hiring plans and advising on effective, data-driven recruiting strategies aligned to business goals.
• Own and drive full-cycle recruiting for complex and high-impact business roles across revenue, strategy and operations.
• Proactively source and engage top-tier, often passive, talent through creative and targeted outreach strategies across multiple channels.
• Lead calibrated screening and structured interview processes, ensuring rigor, consistency, and high hiring bar standards.
• Provide clear, consultative updates to stakeholders, influencing decision-making through market insights, pipeline data, and talent trends.
• Deliver an exceptional, high-touch candidate experience from initial outreach through close, serving as a brand ambassador for the company.
• Drive continuous improvement of recruiting workflows, interview practices, and documentation; identify and implement scalable solutions.
• Partner closely with People, Finance, and leadership to support workforce planning and headcount forecasting.

Senior Business Recruiter – Strategy & Operations

• Serve as a strategic talent partner to senior leaders and hiring managers within the GTm and Business Development, shaping hiring plans and advising on effective, data-driven recruiting strategies aligned to business goals.
• Own and drive full-cycle recruiting for complex and high-impact business roles across revenue, strategy and operations.
• Proactively source and engage top-tier, often passive, talent through creative and targeted outreach strategies across multiple channels.
• Lead calibrated screening and structured interview processes, ensuring rigor, consistency, and high hiring bar standards.
• Provide clear, consultative updates to stakeholders, influencing decision-making through market insights, pipeline data, and talent trends.
• Deliver an exceptional, high-touch candidate experience from initial outreach through close, serving as a brand ambassador for the company.
• Drive continuous improvement of recruiting workflows, interview practices, and documentation; identify and implement scalable solutions.
• Partner closely with People, Finance, and leadership to support workforce planning and headcount forecasting.

Frontend Engineer

• Build new interfaces for lawyers and organizations to collaborate with AI.
• Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.
• Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.
• Architect reusable components and patterns and evolve our internal design system.
• Optimize frontend performance at scale.
• Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.
• Raise the bar on frontend reliability and security UX for enterprise and regulated environments.
• Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.

Senior Software Engineer, Frontend

Systems Engineer

• Own and support NetSuite functionality across key areas such as GL, AP, AR, billing, and reporting, ensuring the system is reliable and aligned with business needs
• Work closely with Accounting to understand current workflows, identify inefficiencies, and convert manual processes into system-driven solutions
• Maintain and improve data integrity across finance systems by managing mappings (GL, vendors, cost centers) and resolving inconsistencies at the source
• Support billing and revenue processes by ensuring correct system behavior, especially in areas like billing schedules, adjustments, and downstream revenue impact
• Troubleshoot system and integration issues, perform root cause analysis, and implement scalable fixes rather than temporary workarounds
• Collaborate with cross-functional teams (Procurement, Payroll, RevOps) to support finance-related system improvements and ensure smooth data flow across systems

Harvey

Support Operations Engineer

Support Operations Engineer

Support Operations Engineer

Senior Technical Recruiter, Security

Senior Technical Recruiter

Integration Engineer

Integration Engineer

Integration Engineer

Senior Product Manager, Billing

Media Production Manager

Senior Business Recruiter – Strategy & Operations

Senior Business Recruiter – Strategy & Operations

Senior Software Engineer, Frontend

Finance Systems Analyst – Billing, Revenue

Finance Systems Analyst – Billing & Revenue