Harvey

Operations

• Support and potentially own a lightweight data governance program by defining and documenting key business terms
• Maintain a simple data catalog
• Ensure core metrics are well understood and implemented across the organization
• Build and maintain operational and data quality reporting on business systems
• Write SQL to build and maintain operational datasets and reports
• Identify data anomalies and help diagnose root causes
• Partner with business system owners to improve data reliability and observability
• Monitor data quality and system health through automated checks

Data Operations Analyst

Business Analyst

• Partner with GTM to translate business objectives into technical requirements
• Gather requirements and help design advanced automations
• Leverage tools and AI agents to automate account research
• Act as a liaison between Marketing, Sales, Success, RevOps, and GTM Systems
• Manage data integrity, deduplication, and system audits

GTM Business Analyst

• Partner with GTM to translate business objectives into technical requirements
• Gather requirements and help design advanced automations
• Leverage tools and AI agents to automate account research and prospect prioritization
• Act as a liaison between Marketing, Sales, Success, RevOps, and GTM Systems
• Manage data integrity, deduplication, and system audits

• Work with a cross-functional team to define and document canonical business terms, metrics, and entities
• Maintain a lightweight data catalog and ensure definitions stay up to date as systems evolve
• Support alignment across teams on how key data is interpreted and used
• Help operationalize governance practices so they’re easy to follow and actually adopted
• Work closely with BizTech, Analytics, and business stakeholders to understand data needs
• Answer questions about system data and metric definitions
• Contribute to improving documentation and shared understanding of our data ecosystem
• Write SQL to build and maintain operational datasets and reports for core business systems and data flows (e.g., Salesforce, Marketo, lead management, order management)
• Identify data anomalies, inconsistencies, or breaks in expected behavior and help diagnose root causes
• Partner with business system owners to improve data reliability and observability
• Monitor data quality and system health through automated checks and recurring reporting

Account Executive

• Drive the growth and success of AI solutions within the legal and professional services markets
• Establish and grow relationships with mid-sized law firms and corporate clients
• Manage the full customer lifecycle from prospecting to contracting, onboarding, and renewals
• Achieve and exceed revenue targets and key sales metrics
• Build strong relationships with key decision-makers and stakeholders
• Conduct tailored client evaluations including product demonstrations
• Collaborate cross-functionally to shape solutions to meet customer needs
• Develop the sales playbook to enable scaling

Mid Market Account Executive

Technical Program Manager

• Own release management end-to-end, ensuring on-time, high-quality product releases through coordination across all teams in a fast-paced environment.
• Introduce and enforce change safety standards, such as risk assessments, rollback procedures, feature flag, and bug bashes to reduce regressions and customer impact.
• Lead horizontal reliability initiatives focused on improving test coverage, observability, and incident response readiness.
• Define, measure, and report on reliability metrics (e.g. change failure rate, MTTR, SLI), and drive accountability for sustained improvement.
• Identify systemic gaps in release processes, testing, monitoring, and incident response; convert findings into structured improvement plans with clear owners and timelines.
• Drive rapid triage and resolution of customer-reported issues in partnership with Product and User Operations, ensuring timely followup and continuous improvements.
• Own and improve the incident management lifecycle: Facilitate rigorous post-incident reviews, ensuring root causes are identified and corrective and preventative actions are tracked to completion.
• Oversee vendor reliability and SLA compliance, including performance monitoring, incident escalation, and periodic business reviews.

Technical Program Manager, Quality and Reliability

Security Engineer

• Build the Physical Security Program: Design and implement Harvey's physical security strategy, including governance documents, physical security policies, standards, and site security plans.
• Develop Runbooks & Incident Response: Create and maintain runbooks for physical security incidents, including clear escalation paths, after-action reviews, and integration with HR, Legal, IT, and Communications for cross-functional incidents.
• Standardize Building Security Technology: Evaluate, standardize, and upgrade access control systems (badges, mobile credentials, biometrics), video surveillance (CCTV/VMS), intrusion detection systems, and visitor management systems across all Harvey offices.
• Manage Security Services & Vendors: Own relationships with contracted security guard services, establish and manage vendor and guard force SLAs (service levels, training requirements, post orders, and escalation criteria), and oversee security services on retainer.
• Building Management Relationships: Serve as the primary point of contact with building management teams across Harvey's office locations, coordinating on access control integration, CCTV requirements, after-hours access, and building security protocols.
• Training & Awareness: Drive security awareness programs for all employees, including tailgating prevention, badge use, and reporting suspicious behavior, as well as specialized training for reception, facilities, and security personnel.
• Compliance & Audit: Conduct internal audits of access logs, video coverage, and alarm response times; ensure regulatory alignment with workplace safety regulations and applicable standards.
• Team Building: Hire and develop additional physical security personnel as the program matures and the company scales.

Head of Physical Security

Affiliate Manager

• Drive business development within the assigned region, working collaboratively with Sales and Customer Success teams to build and nurture relationships with senior stakeholders at top law firms and In House teams.
• Represent Harvey on panels, at industry events, and in customer engagements
• Partner with local field marketing support to accelerate business development and community engagement.

Operating Partner

• Drive the growth and success of AI solutions within legal and professional services
• Establish and grow relationships with law firms and large enterprise clients
• Achieve and exceed revenue targets and other key sales metrics
• Effectively work cross-functionally to shape Harvey’s solutions
• Build strong, long-term relationships with decision-makers and stakeholders
• Conduct product demonstrations and presentations
• Develop our sales playbook to enable scaling

Enterprise Account Executive

Marketing

• Define how Harvey solves real legal problems by translating product capabilities into workflows used by law firms and in-house teams.
• Translate features into end-to-end use cases and workflows that resonate with partners, associates, GCs, legal ops, and innovation leaders.
• Partner closely with Product to shape launches, roadmap conversations, and positioning grounded in customer problems and outcomes.
• Enable Sales and Customer Success with solution-led messaging, demo storylines, and customer-ready materials that support enterprise sales motions.
• Develop persona- and practice-area-specific messaging that scales across firm sizes, geographies, and legal functions.
• Turn customer and field insights into durable solution definitions, messaging, and prioritization inputs for Product and GTM teams.

Solutions Marketing Lead

Business Development Rep

• Develop and execute a strategic plan for partner pursuits, aligned with Harvey’s overall product and GTM strategy.
• Independently identify, evaluate, and establish a range of partnerships to enhance product functionality and GTM motions.
• Negotiate complex partnership agreements, ensuring mutually beneficial terms and alignment with company goals.
• Conduct quantitative analysis, create business cases, and present them to executives.
• Collaborate closely with product, finance, legal and GTM teams to oversee the successful integration of new partners.
• Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives.
• Operate autonomously, being both a proactive executor and strategic thinker.

Corporate Business Development Manager, Product

• Build partner marketing from the ground up, owning strategy, execution, and ongoing improvement.
• Own how product partners integrate with Harvey by defining clear standards, paths, and messaging that make Harvey the interface for legal AI work across customers of every size
• Create and maintain partner-facing messaging and materials that support selling, deployment, and customer adoption.
• Design and run structured partner enablement programs that move partners from onboarding to active, self-sufficient execution.
• Build programs and partnerships that introduce Harvey to law students in core markets and help make it a default part of legal training
• Define and communicate Harvey’s positioning within the broader AI and platform ecosystem so partners clearly understand where Harvey fits and why it stands apart.

Data Operations Analyst

GTM Business Analyst

GTM Business Analyst

Data Operations Analyst

Data Operations Analyst

Mid Market Account Executive

Technical Program Manager, Quality and Reliability

Head of Physical Security

Head of Physical Security

Operating Partner

Enterprise Account Executive

Solutions Marketing Lead

Solutions Marketing Lead

Corporate Business Development Manager, Product

Partner Marketing Lead