Guardant Health

Account Executive

• Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies.
• Focus on building strong relationships with healthcare providers to adopt the Shield test for CRC and other cancers.
• Provide in-depth product knowledge and training to primary care practices to gain stakeholder support for SHIELD integration.
• Work closely with clinical, marketing, and product teams to align strategies and execute business plans.
• Monitor competitive landscape and analyze market trends to inform sales tactics.

Account Executive – Screening

Sales

• Responsible for leading a team of Account Executives within a designated region
• Recruit, hire, coach, develop, and lead the Account Executives
• Manage the assigned region’s sales targets and maintain ongoing reporting of progress
• Develop and implement a comprehensive business plan for the region
• Collect ongoing customer insights, market trends & competitive data

Regional Sales Director – Florida East

Procurement

• Tissue Procurement Specialist is responsible for communicating via phone, email with various members of partner labs to manage sample and document requests
• Contribute to Tissue Retrieval for accounts in the assigned territory by resolving cases quickly with a sense of urgency
• Build and maintain effective relationships which create a high level of trust with laboratory employees, sales representatives, and internal stakeholders
• Work in a team environment and contribute to the department and company goals
• Keep precise and clear documentation of all email, fax, phone communications and follow up activities
• Adhere to Standard Operating Procedures (SOP’s) related to Tissue Procurement
• Enter information and upload documentation into Salesforce.com and LIMS
• Communicate professionally and effectively with all individuals
• Assist with other administrative duties as assigned based on Company needs
• Achieve team and individual goals and monitor personal metrics related to case closure and turnaround times
• Use problem solving skills to resolve customer complaints and escalated situations

Tissue Procurement Specialist

• Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies.
• Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers.
• Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
• Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices.
• Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies.
• Strategic Business Expansion: Identify new business opportunities and foster collaborations with local laboratories.
• Plan & Execute Launches: Develop and execute business plans to support the successful launch of new cancer screening technologies.
• Monitor Competitive Landscape: Continuously analyze market trends and report insights to leadership.
• Provide High-Touch Customer Service: Maintain exceptional customer service standards throughout the sales process.
• Compliance & Administrative Excellence: Ensure adherence to company policies, managing multiple projects effectively.

• Drive growth in diagnostic pathology and precision oncology accounts
• Promote adoption of precision oncology diagnostics and Guardant Health testing portfolio
• Execute Laboratory Service Agreements and negotiate pricing agreements
• Target and close new business opportunities for tissue testing
• Manage and expand existing accounts to ensure client satisfaction
• Collaborate with internal teams to resolve client issues
• Forecast sales and manage account pipelines via CRM
• Build relationships with Pathologists, Oncologists, and hospital administrators
• Deliver in-field training on pathology workflows and diagnostic tests
• Work with multiple cross-functional partners in oncology and pathology innovation

Senior Account Executive, Pathology

Account Manager

• Serve as the primary customer-facing representative, delivering exceptional field client service
• Support healthcare providers (HCPs) by operationalizing test requests and ensuring timely sample collection
• Utilize company tools and resources to troubleshoot and resolve customer orders, reporting issues, and inquiries
• Partner with field sales teams to drive achievement of company goals and objectives
• Build and strengthen relationships with existing and prospective customers
• Monitor the commercial landscape within assigned accounts
• Ensure team goals and performance objectives are consistently met
• Collaborate effectively and compliantly across multiple departments
• Adhere to all company Compliance, Privacy, and Business Conduct policies

Account Manager, Oncology

Recruitment

• Serve as the primary Talent Acquisition point of contact for assigned Hiring Managers and People Business Partners.
• Partner with PBPs to understand approved workforce plans, hiring priorities, and changes in demand.
• Align hiring managers on role requirements, timelines, interview expectations, and decision-making responsibilities.
• Provide regular updates on hiring progress, risks, and delivery status.
• Own end-to-end execution of hiring for assigned roles, including budgeted, unbudgeted, and replacement positions.
• Ensure hiring activity is aligned to approved headcount plans and priorities set by the business and TA leadership.
• Step in as a hands-on recruiter when needed to support critical or high-volume hiring.
• Monitor delivery progress, quality, and adherence to TA processes and standards.
• Escalate delivery risks or capacity concerns to the Director of Talent Acquisition as needed.
• Hold partners accountable to agreed-upon service levels and outcomes.
• Track and report hiring progress, time-to-fill, and basic performance metrics for assigned roles.
• Support a consistent and inclusive candidate and hiring manager experience.
• Guide hiring managers on best practices to support equitable evaluation and decision-making.

Talent Acquisition Manager – Enabling Functions

• Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management
• Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current client's accounts
• Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)
• Collaborate and coordinate with field sales positions to support attainment of company goals and objectives
• Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs
• Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GH leadership
• Ensure team objectives are met
• Work effectively and compliantly with individuals across multiple departments throughout GH
• Follow all GH Compliance, Privacy, and Business Conduct policies and SOPs
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Account Manager – Oncology

• Develop a champion at target accounts
• Identify opportunities for improvement using Guardant tests
• Conduct pre and post customer documents for strategy alignment
• Present to decision-makers using PowerPoint, TEAMs, ZOOM
• Implement strategic market access initiatives
• Work with internal stakeholders to secure access to testing platforms

Key Account Manager – Oncology

• Serve as a trusted advisor to business leaders on workforce planning
• Partner with the Head of People Business Partners to align hiring execution
• Translate business plans into actionable hiring strategies
• Own the enterprise TA data narrative and connect metrics to outcomes
• Lead a hybrid TA delivery model balancing internal teams and contractors
• Lead, coach, and develop four Talent Acquisition Managers

Director, Talent Acquisition

Director

• Run the Health Systems operating cadence and governance, including business reviews, internal account QBRs, executive updates, and cross-functional decision forums
• Own the Health Systems KAM Excellence program by defining and scaling strategic account standards, tools, and training
• Serve as a close partner to National Sales Directors, Executive Director, Head of Health Systems Field, and Area Directors to evaluate risk early
• Build and drive adoption of cross-functional playbooks that make execution repeatable
• Act as the voice of the customer internally by gathering and validating health system insights
• Partner with Health Systems Marketing to sharpen the value proposition and executive narratives
• Coordinate with analytics and CRM/ RevOps to define success metrics, dashboards, and workflow standards
• Drive performance management by monitoring program KPIs
• Lead program and project management for priority Health Systems initiatives

Director, Program Office – Health Systems

• Develop and execute multi-year strategic account plans across assigned health systems, including stakeholder mapping, opportunity sizing, prioritization, and cross-functional execution rhythms.
• Build strong relationships with enterprise decision-makers and influencers (C/D-suite, service line leaders, population health, quality, finance, operations, IT) and align Guardant solutions to strategic priorities.
• Drive Shield adoption and scale through health system enablement, including clinical workflow development, EMR integration support, pilot design/execution, metric definition, and enterprise rollout.
• Identify gaps in care delivery and operational barriers to adoption; translate insights into solution strategies that support transformative change and measurable impact.
• Lead QBRs/MBRs with defined performance metrics to track progress, quantify value, and evolve expansion plans.
• Coordinate closely with internal Guardant teams (e.g., Medical, Market Access, Implementation, Informatics/IT enablement, Marketing, Sales Ops, Legal/Compliance) to ensure aligned, compliant execution.
• Maintain fluency in market dynamics shaping health system decisions—policy trends, quality frameworks, value-based care progression, and risk-based contracting structures (e.g., ACO/shared savings, capitation/global budgets, bundled payments, Medicare Advantage risk, and commercial value-based contracts).
• Consistently meet or exceed goals with strong CRM discipline, forecasting accuracy, teamwork, and contribution to best-practice playbooks.
• Represent Guardant Health’s mission, culture, and values to internal and external stakeholders.
• Adhere to all Compliance, Regulatory, and Quality Management System (QMS) policies.
• Travel up to 50% within territory, with occasional regional or national meetings. Meet all applicable customer access requirements.

Regional Strategic Account Manager – Screening

• Communicating via phone, email with various members of partner labs to manage sample and document requests, triage order issues, and coordinate shipping and receiving
• Contributing to Tissue Retrieval for accounts in the assigned territory by resolving cases quickly with a sense of urgency
• Building and maintaining effective relationships which create a high level of trust with laboratory employees, sales representatives, and internal stakeholders
• Working in a team environment and contribute to the department and company goals
• Keeping precise and clear documentation of all email, fax, phone communications and follow up activities
• Adhering to Standard Operating Procedures (SOP’s) related to Tissue Procurement
• Entering information and upload documentation into Salesforce.com and LIMS
• Communicating professionally and effectively with all individuals, including external customers and internal Guardant Health team members
• Assisting with other administrative duties as assigned based on Company needs
• Achieving team and individual goals and monitor personal metrics related to case closure and turnaround times
• Using problem solving skills to resolve customer complaints and escalated situations
• Demonstrating flexibility and adaptability in a fast-paced dynamic environment

Tissue Procurement Specialist I

• Collaborate closely with sales leadership to shape go-to-market strategies
• Promote the SHIELD colorectal cancer (CRC) blood test to healthcare providers
• Achieve sales targets through effective prospecting and relationship-building
• Educate and support providers with product knowledge and training
• Monitor competitive landscape and customer feedback to inform sales tactics

Field Engineer

• Provide day-to-day service, support, and troubleshooting of automated laboratory instrumentation and processes at Guardant Health’s facilities.
• Diagnose and resolve complex electromechanical issues to minimize equipment downtime and maintain operational continuity.
• Perform root cause analysis on instrument failures associated with Guardant’s DNA sequencing products and implement corrective actions.
• Triage equipment issues and coordinate with vendors and external service providers as needed.
• Assemble and install electromechanical components, subsystems, control panels, safety circuits, and automated machinery based on engineering drawings and technical specifications.
• Author, update, and maintain all standard operating procedures (SOPs), work instructions (WKI), and technical documentation for new product assemblies, equipment operation, and maintenance.
• Perform Installation Qualification (IQ), Operational Qualification (OQ), and Process Qualification (PQ) on new and existing equipment.
• Execute testing and validation activities to verify equipment performance, accuracy, and reliability.
• Identify, troubleshoot, and resolve issues identified during installation and validation activities.
• Perform routine, corrective, and preventive maintenance on laboratory automation and instrumentation.
• Develop, execute, and improve preventive maintenance schedules to ensure optimal equipment performance.
• Support equipment upgrades and modifications as required to meet operational needs.
• Maintain accurate and organized equipment records, maintenance logs, and validation documentation.
• Partner with Quality to ensure all documentation meets regulatory and quality system requirements.
• Identify opportunities to improve equipment reliability, usability, and operational efficiency.
• Recommend practical process improvements and assist with execution of improvement initiatives.
• Represent the Automation Service Engineering department in cross-functional meetings, providing technical input from an equipment support perspective.
• Support special projects and operational initiatives, as assigned.
• Provide hands-on training and mentorship to junior technicians and operators.
• Follow established safety procedures and quality standards during all maintenance, testing, and installation activities.
• Proactively identify potential safety risks and support corrective actions.
• Work effectively within a team environment and build strong working relationships across departments.
• Participate in an on-call rotation supporting lab operations after-hours.

Account Executive – Screening

Regional Sales Director – Florida East

Tissue Procurement Specialist

Account Executive – Screening

Senior Account Executive, Pathology

Account Manager, Oncology

Talent Acquisition Manager – Enabling Functions

Account Manager – Oncology

Key Account Manager – Oncology

Director, Talent Acquisition

Director, Program Office – Health Systems

Regional Strategic Account Manager – Screening

Tissue Procurement Specialist I

Account Executive – Screening

Automation Service Engineer II – Workcell Assembly, Support