Grupo RBS

Analyst

• Build and keep the multimedia product portfolio up to date, developing plans aligned with commercial strategy and focused on generating B2B revenue;
• Plan, manage and monitor product and offering launch projects, ensuring deadlines, deliverables, resources and alignment among involved departments;
• Develop commercial presentations (storytelling), including defining value proposition, pricing and product valuation;
• Keep off-the-shelf commercial materials up to date, such as media kits, corporate presentations and pricing tables;
• Conduct training sessions and product portfolio presentations for sales teams;
• Work in partnership with the commercial area to support the sales process and participate in client meetings;
• Support management in monitoring the business’s financial performance through indicators, controls and spreadsheet-based analyses.

Product Planning Analyst II – Multimedia

Financial Planning and Analysis

• Monitor the financial management of Planeta Atlântida and other RBS events, ensuring organization, control, and support for the financial management of the projects.
• Manage operational budgeting, monitoring forecasts, allocations, expense control, and financial close with production companies, suppliers, and partners.
• Oversee financial postings and validate revenues and expenses, ensuring accurate recording of the projects' financial information.
• Track box office and event revenues, supporting closings, reconciliations, and financial performance analyses.
• Develop management and profitability analyses, including vertical budget analyses, margin calculations, and financial KPIs to support decision‑making.
• Create and update controls, management reports, and executive presentations with financial indicators, project status, and budget evolution.
• Work collaboratively with the areas involved in projects, conducting follow‑ups and ensuring receipt of financial information within required deadlines.
• Support the financial management of events with an analytical mindset, strong organization, business acumen, and a focus on continuous improvement of processes and controls.

Financial Analyst II - Marketing

Call Center Representative

• Handle customer interactions focused on retaining subscribers who intend to cancel;
• Provide customer support across multiple channels such as phone, WhatsApp, email, and chat.

Customer Service and Retention Specialist – Call Center

Manager

• Coordinate the Group's infrastructure teams: Middleware, Linux, GCP and Databases; Networks, Telecom and Security; and Windows;
• Lead a technology modernization agenda, from cloud migrations to information security projects;
• Ensure the stability and reliability of the production environment;
• Develop and track the area's technology roadmap in partnership with engineers;
• Discuss and prioritize the project and operational demand backlog, negotiating resources and deadlines with internal stakeholders;
• Approve and champion major projects before the executive committee, preparing business cases;
• Define the teams' working methods, including rituals, ceremonies and management practices;
• Manage on-call rotations and 24x7 operational coverage for the teams;
• Coordinate crisis management and post-incident actions.

IT Infrastructure Manager

• Realizar a gestão e análise do fluxo de caixa diário, elaborando projeções de curto e médio prazo para suporte à tomada de decisão financeira;
• Consolidar e acompanhar o caixa diário da companhia, garantindo análises precisas e envio das informações para Diretoria;
• Apoiar decisões relacionadas a aplicações financeiras, resgates e movimentações de caixa;
• Atuar no acompanhamento e suporte às operações de câmbio, garantindo conformidade com processos e legislações aplicáveis;
• Analisar demonstrações financeiras, conciliações e movimentações financeiras, identificando oportunidades de melhoria e mitigação de riscos;
• Elaborar relatórios gerenciais e indicadores financeiros para acompanhamento da área;
• Apoiar o processo de construção e acompanhamento do orçamento anual de caixa;
• Contribuir na revisão das políticas financeiras relacionadas à gestão de caixa, aplicações e endividamento;
• Identificar oportunidades de melhoria contínua e automação dos processos financeiros da área;
• Atuar de forma próxima às áreas internas, garantindo alinhamento, agilidade e suporte nas demandas financeiras.

Analista Financeiro I – Tesouraria

• Handle customer service and negotiations via phone and WhatsApp (outbound and inbound);
• Review and manage leads and prospect for new customers;
• Register new subscriptions and apply benefits and discounts in the system;
• Use Excel to update and organize commercial/sales information.

Sales Operator – Call Center

Product Manager

• Support the management of the product portfolio and formats for live streaming and digital videos, ensuring innovation, performance, and alignment with demand;
• Gather requirements from stakeholders and partner teams, conducting discovery activities and organizing the backlog with clarity and well-defined acceptance criteria;
• Actively participate in agile ceremonies: planning, daily stand-ups, review, and retrospective;
• Ensure product documentation, pricing, and updates are maintained;
• Assist in preparing commercial presentations with a focus on storyselling;
• Conduct benchmarks and research to evolve products, as well as monitor KPIs and identify continuous improvement opportunities;
• Connect the product team and commercial area, helping to enable customized solutions and revenue opportunities.