Credit and Collections Assistant IV

Grupo RBS

Assistente de Crédito e Cobrança IV managing client accounts and financial processes at Grupo RBS. Collaborating with various teams to ensure efficient operations and mitigate risks in credit and collection processes.

Posted 7/24/2026full-timePorto Alegre • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing collections processes, including debt negotiations, financial data analysis, and budget preparation. Proficient in Microsoft Excel and skilled in fostering collaboration across teams to enhance operational efficiency.

Highest-signal resume keywords

Debt NegotiationFinancial Data AnalysisMicrosoft Excel ProficiencyBudget PreparationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collections ManagementInvoice MonitoringBank ReconciliationExpense RecordingProfit & Loss Management

Soft Skills

Strong Communication SkillsOrganizational SkillsNegotiation SkillsAnalytical ThinkingTeam Collaboration

Tools & Technologies

Microsoft OfficeArtificial Intelligence Tools

Industry Keywords

Credit and Collections ProcessesClient Portfolio ManagementOperational EfficiencyProcess AutomationSales Operations

About the role

Key responsibilities & impact

Manage the collections process for an assigned client portfolio, monitoring outstanding invoices and delinquency indicators;
Conduct debt negotiations, drafting, issuing and following up on payment agreements and boletos (bank/payment slips);
Monitor receipts, identify payments made and ensure proper settlement and bank reconciliation of invoices;
Manage the dispatch and follow-up of outstanding debts with collection agencies;
Serve as backup support for activities related to ad hoc (one-off) sales operations during team vacations and absences;
Perform administrative and financial routines for the area, such as recording expenses, maintaining Profit & Loss (P&L) records and resolving inconsistencies in credit card reconciliation;
Contribute to the preparation of the annual budget for collection expenses and monitor its execution throughout the year;
Work in partnership with the Sales, Accounting, Treasury and Logistics teams to resolve issues and align processes;
Identify opportunities for improvement, automation and efficiency gains in area processes;
Support other activities of the Credit & Collections team, contributing to the achievement of departmental results.

Requirements

What you’ll need

Currently pursuing a bachelor’s degree in Business Administration, Accounting, Economics or related fields;
Proficient in Microsoft Office, especially Excel;
Ability to interpret and analyze financial data;
Organized, with good planning skills and effective priority management;
Strong verbal and written communication skills;
Negotiation skills and ability to build relationships with internal and external stakeholders;
Analytical, proactive and solution-oriented profile;
Comfortable working in a team and collaborating across functions;
Interest in continuous improvement, operational efficiency and process automation.
It will be considered a plus if you have:
Experience in credit and collections processes within the corporate segment;
Experience managing client portfolios and negotiating debts;
Experience preparing and monitoring expense budgets;
Participation in process improvement or automation initiatives;
Familiarity with or use of Artificial Intelligence tools applied to productivity and operational efficiency.

Benefits

Comp & perks

On-site cafeteria or meal allowance/voucher (depending on work model: remote, hybrid or on-site)
Health insurance
Transport allowance or parking
Private pension plan
Results participation / profit-sharing program
Extended maternity and paternity leave
TotalPass
Access to Uniglobo, a training platform provided by TV Globo for affiliates
Digital subscription to GZH
Membership in Clube do Assinante, offering discounts and exclusive benefits across categories such as dining and entertainment
Possibility of membership in ARBS (Grupo RBS employee association), which provides various partnerships and discounts