Group 1001

Paralegal

• Provides general corporate governance support, such as maintaining signing authorizations, providing secretary certificates and know-your-client documentation, forming and organizing new legal entities, and due diligence and closing support for mergers and acquisitions.
• Prepare annual and quarterly statutory insurance filings, including Jurat pages, interrogatory responses, Schedule Y Part 1 and Part 1A, and organizational charts.
• Provides support for board meeting preparation.
• Maintains corporate minutes books and related databases and file shares.
• Assists with drafting of board materials, including reports, resolutions, minutes and written consents, as well as state insurance department regulatory filings (e.g., holding company act filings).
• Conducts research on corporate governance and insurance regulatory requirements.
• Responsible for annual and ad hoc regulatory filings, such as Certificate of Authority renewals, annual reports, and notifications of changes in officers and directors.
• Maintains digital database of director and officer appointments across numerous legal entities, and assists with completion of biographical affidavits and fingerprinting requirements.
• Responds to internal and external auditor requests for corporate and regulatory documentation.
• Assist with ad hoc projects, special project work, and various corporate governance, corporate secretarial and corporate regulatory initiatives.

Business Analyst

• Perform suspense and gain/loss reconciliation, identifying and resolving discrepancies, conducting root cause analysis of variances, and ensuring accurate financial reporting internally and with TPAs.
• Maintain daily queue hygiene and perform monthly operational process reviews, prioritizing work, ensuring timely resolution of outstanding items, and identifying trends, gaps, and opportunities for improvement.
• Partner with the Operational Excellence team and Ops Leadership to review and shepherd guideline changes through the internal and TPA processes, ensuring alignment with industry and compliance standards.
• Monitor TPA Service Level Agreement (SLA) performance and oversee pending and failed transaction monitoring, tracking key metrics, escalating issues as needed, partnering with the TPA to investigate, resolve, and prevent recurrence, and collaborating with the Data team to create controls leveraging our data warehouse.
• Conduct ad-hoc reporting and analysis to support business decisions, audits, and operational reviews.
• Drive business process alignment between Group1001 and the TPA, ensuring consistent execution of standard operating procedures and identifying automation opportunities.
• Serve as a liaison between Group1001’s internal Operations team and the TPA’s Operations and Technology team, acting as a voice of the process to ensure business needs are clearly translated into the TPA system and process implementations – validating that TPA technology changes, configurations, and process updates fully meet Group1001’s operational and business requirements before, during, and after deployment.
• Support the rollout of new TPA processes, spanning both business process redesign and technology-enabled improvements such as automation, system enhancements, and workflow optimization.
• Partner with internal stakeholders (Operations, Finance, Compliance, IT, Data, Distribution) to address operational issues and implement improvements.
• Document findings, prepare control reports, and support audit and compliance activities by presenting insights to executive leadership and providing reconciliation evidence and operational documentation.

Operations Business Analyst

Full-stack Engineer

• Own the end-to-end vulnerability management pipeline: asset discovery > scanning > enrichment > prioritization > assignment > verification > closure.
• Build, codify, and iterate a data-driven prioritization framework (blending CVSS, EPSS, KEV, exploit availability, asset criticality, exposure/reachability, compensating controls, and business context).
• Automate the full workflow via SOAR playbooks, webhooks, REST/GraphQL APIs, message queues, and custom scripts where needed.
• Develop and improve KPIs, metrics, and trending for vulnerability management functions, and bring leadership attention to root-cause issues driving systemic vulnerability risk.
• Integrate scanners, CMDB/asset inventory, EDR, cloud providers (AWS/Azure/GCP), and others into a single pipeline for management.
• Continuously reduce noise: dedupe, suppress known-benign, correlate related findings, and auto-close on evidence of remediation.
• Evaluate and integrate AI/LLM tooling for triage, false-positive suppression, remediation guidance, and vulnerability research — with appropriate guardrails.
• Lead technical response for emergency patch cycles on various technical platforms.

Senior Vulnerability Management Engineer

Content Manager

• This role is responsible for the management and optimization of the organization's digital web presence, serving as the central point of coordination between content, SEO, marketing, and analytics functions.
• The individual oversees the day-to-day operation of the Content Management System, ensuring efficient content publishing workflows and maintaining the accuracy, consistency, and quality of all website content.
• They act as the primary liaison with the external SEO agency, managing the intake and implementation of SEO recommendations, monitoring performance metrics, and ensuring alignment with organizational goals.
• This role requires close collaboration with cross-functional teams, including marketing, design, IT, and development to execute website updates that maintain cohesive brand presence.
• Additionally, the individual drives data analysis and optimization efforts by overseeing analytics tagging and dashboards and translating engagement and performance data into actionable insights for stakeholders.

Digital Content Manager – Optimization

Marketing

• You will own the entire marketing function including brand, growth, lifecycle, measurement, and Martech infrastructure.
• Reporting to the President with a seat at the leadership table, you will have complete control of how marketing is run.
• You can anticipate clear expectations on outcomes, and regular, direct conversations about what's working and what isn't.
• You will assume a team, a recently launched brand campaign, and a measurement framework built on marketing mix modeling and incrementality testing.
• Successful candidates must demonstrate strong analytical skill to assess what’s working and what isn’t, report on findings, then work with senior leadership to drive strong outcomes.
• You will inherit a talented, existing team and be expected to assess its current composition, capabilities and gaps. From there, you’ll develop a staffing plan that positions the marketing function for success.
• Work closely with product and design to keep roadmaps aligned and ensure brand voice and design language are consistent everywhere customers see us.

Vice President, Marketing

QA Engineer

• Test the services we build — control plane APIs, intake registry, agent dispatch flows, webhook integrations — at the API and integration level.
• Review agent output — code review comments, generated tests, draft MRs — and assess accuracy, relevance, and quality against the codebase and context.
• Write and maintain test cases and evaluation criteria: API contracts, end-to-end flows, agent output quality for each agent type (reviewer, tester, builder).
• Identify failure patterns across the stack: broken API responses, dropped state, hallucinations, missed issues, bad diffs. Log them clearly.
• Work with the platform team to translate findings into fixes, guideline improvements, and guardrail changes.
• Own tickets end-to-end: test plan → findings → documented change → verified improvement.
• Sit in on design reviews; help define what "done well" looks like before work ships.

Software QA Analyst

Data Engineer

• Lead the design and implementation of complex data pipelines that support critical business operations and analytics initiatives.
• Architect scalable data solutions that handle growing volumes of insurance data while maintaining performance and reliability.
• Establish data quality frameworks and validation processes to ensure accuracy and completeness of data across the organization.
• Mentor junior and mid-level engineers on data engineering best practices, design patterns, and technical problem-solving.
• Drive technical decisions on data architecture, tooling, and infrastructure to support evolving business needs.

Senior Data Engineer

Operations

• Oversee and advise on the full broker licensing lifecycle, including individual and mass broker updates, state appointments, training compliance, and termination processing across all jurisdictions.
• Support commission operations, helping ensure accurate, timely, and compliant payment processing, reconciliation, and reporting for producers and distribution partners.
• Execute nationwide licensing reconciliation and state appointment reporting to maintain regulatory accuracy and audit readiness.
• Serve as a subject matter expert (SME) and key point of contact for licensing and commission-related inquiries from internal stakeholders, producers, and state regulators.
• Lead and advise on the execution of block transfers of business between broker-dealers, firms, or distribution partners — including data validation, contract realignment, appointment updates, commission redirection, and producer/client communications.
• Support the operational impact of firm mergers, acquisitions, and rebranding events, helping ensure seamless transition of producer hierarchies, licensing records, appointments, and commission structures with minimal disruption to in-force business.
• Direct and oversee mass producer changes — including bulk hierarchy moves, broker-dealer changes, channel realignments, name/entity changes, and large-scale terminations or appointments — with robust controls, audit trails, and reconciliation against internal systems and state records.
• Contribute to the development of standardized playbooks, checklists, and project documentation for block transfer and merger events to ensure consistent, repeatable, and compliant execution.
• Partner with Legal, Compliance, Distribution, IT, and external counterparties to coordinate timing, data exchanges, and regulatory notifications associated with these high-impact events.
• Help maintain strong producer and firm communication protocols before, during, and after transitions.
• Contribute to initiatives that enhance licensing, appointment, and commission systems so they match or exceed the capabilities offered by industry competitors.
• Partner with IT and product owners to identify gaps in current platforms and help shape the design and prioritization of system enhancements — including capabilities that support efficient block transfers, mergers, and mass change events.
• Champion automation and workflow improvements to reduce manual effort, accelerate processing, and improve data accuracy across licensing and commission functions.
• Help benchmark internal capabilities against peer firms and inform the roadmap for closing capability gaps.
• Help maintain and improve standardized operating procedures that remove redundancies, improve oversight, and enable scalable automation.
• Identify bottlenecks across the licensing-to-commission value chain and recommend workflow improvements that increase throughput, accuracy, and compliance integrity.
• Support performance and control frameworks that drive SLA adherence, audit readiness, and regulatory examinations.
• Partner with the call center team to support efficiency improvements, including knowledge base development, self-service enablement, and first-call resolution.
• Maintain regulatory reference materials and SME content that empower call center representatives to resolve producer and broker inquiries quickly and accurately — particularly during block transfer, merger, and mass change events that drive elevated call volume.
• Analyze call drivers tied to licensing, appointments, and commissions, and help execute root-cause solutions that reduce inbound volume and improve producer experience.
• Execute the state appointment renewal review process, ensuring timely renewals, accurate fee remittance, and alignment with state-specific regulatory requirements.
• Reconcile appointment records across internal systems of record (licensing platform, commission system, agent/producer database, CRM) to eliminate data discrepancies and ensure a single source of truth.
• Maintain ongoing monitoring routines to detect and resolve misalignments between internal systems and state regulator records (NIPR/state DOI feeds), with heightened controls following block transfers, firm mergers, and mass producer changes.
• Manage day-to-day partnership with outsourced licensing, commission, and call center vendors, helping ensure partners meet SLAs, quality standards, and compliance requirements.
• Support continuous improvement with outsourcing partners — helping refine playbooks, escalation paths, and quality assurance processes.
• Maintain clear, consistent communication routines with outsourcing vendors, including operational check-ins, performance tracking, issue escalation, and change communication.
• Coordinate outsourcing partner readiness ahead of large-scale block transfer, merger, and mass producer change events.
• Ensure licensing and commission activities comply with applicable federal and state regulations, including state insurance department requirements and FINRA/SEC rules where relevant.
• Support quarterly internal examinations, SOX/SOC1 controls, supervisory frameworks, and external audits with thorough documentation and process integrity.
• Partner with Compliance, Legal, and Internal Audit to help mitigate risk and strengthen the control environment.
• Serve as a go-to expert and informal mentor to team members on licensing, appointments, commissions, and complex change events.

Licensing & Commissions Operations Consultant

Engineer

• You will own the AV and conference room experience across our Zionsville campus — from huddle rooms to executive boardrooms to large multipurpose spaces.
• That means deploying, supporting, and continuously improving the rooms our people rely on every day, in lockstep with the standards and roadmap set by the Senior AV Architect.
• You'll engineer and maintain Microsoft Teams Rooms and Zoom Rooms across the full hardware ecosystem — Poly, Yealink, Logitech, Crestron — including codecs, touch panels, cameras, microphones, displays, speakers, scheduling panels, and the network and identity plumbing behind them.
• You'll know which platform fits which room, why a certain camera framing matters in an executive space, and how to tune audio so the remote participant feels like they're actually in the room.
• You'll partner with Networks on QoS, VLAN design, and bandwidth for media traffic; with Cybersecurity on device hardening, certificate management, and identity for room accounts; with the DWX Microsoft Engineer on the Teams Admin Center and Intune-managed device policies; and with facilities and real estate on new builds, refreshes, and any time a wall moves and the AV has to follow.
• You'll feed insights and field data back to the Senior AV Architect to inform standards, refresh planning, and capital decisions.
• You'll provide white-glove event support for executive meetings, board sessions, town halls, and high-visibility client engagements.
• That means pre-event walkthroughs, on-site standby, in-room production, and the kind of calm presence that turns a potential incident into something the audience never noticed.
• You'll also build the playbooks, runbooks, and self-service guides that let routine meetings happen without engineering touch.
• You'll keep the platform healthy: monitoring room health via Teams Rooms Pro Management and Zoom Device Management, working incidents to root cause, managing firmware lifecycles, and driving down the recurring issues that erode user trust.

AV Conference Services Engineer

Director

• Translate Gainbridge's strategy into prioritized data problems
• Turn data and models into narratives impacting decisions
• Drive insight into actual workflows and moments of decision
• Shape and qualify AI applications in the organization
• Co-own use cases with data and engineering teams

Director, Data Strategy – Insight

Manager

• You will lead the day-to-day operations of our DWX support function — incident response, escalation management, service quality, and team performance.
• You'll be the face of DWX to the business: the person executives call when something matters, and the person they trust to get it right.
• You'll set the standard for what "elite service" looks like, then build the team, processes, and metrics to deliver it consistently across a regulated, fast-moving environment.
• You'll drive effective problem management and partner on engineering processes wherever needed to ensure operational excellence and resilience.
• That means turning recurring incidents into permanent fixes, championing root-cause discipline over symptom-chasing, and embedding the kind of post-incident learning that compounds over time.
• When patterns emerge, you'll work cross-functionally to engineer them out — not just route around them.
• You'll be a connector across the technology organization, working hand-in-hand with Operations Engineering, Product Management, and Business Technology to align support outcomes with platform roadmaps, product priorities, and business strategy.
• You'll be the leader who can sit with an L&A operations head, understand how policy administration and claims workflows actually drive the P&L, and translate that understanding into service decisions that protect the core competency of the business.

Senior Support Manager

• Provide managerial and technical oversight to one or more cross-functional engineering teams, including:
• Provide performance coaching and technical coordination
• Requirement clarification
• Identify development best practices
• Validate work accuracy and adherence to compliance controls
• Identify training needs and talent development opportunities
• Inter and cross-teams dependency coordination
• Collaborate with product owners and business stakeholders to gather requirements
• Collaborate with scrum master to deliver projects on time and within budget
• Participate in release planning meetings

Principal Engineer

Claims Specialist

• The In-Force, Claims Processor position is responsible for the reviewing and processing of death claim transactions on annuity contracts.
• Setting up the initial claim notification.
• Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations.
• Assist with processing other types of Annuity In-Force transactions as needed.
• Provide information regarding contract values, request status updates, withdrawals, fund performance, outstanding requirements, and any other transaction related to Annuity In-Force.
• Support both Agent/Advisors and Clients with all Annuity In-Force request via phone and email.
• Communicating requirements, settlement options and claim status with beneficiaries, agents, attorneys and clients.
• Processing and approving claim payments, generating settlement confirmation letters and tracking of all claim settlements.
• Assist in special projects as needed.

Claims Processor

QA Automation Engineer

• You will own the automation and AI-enablement charter for DWX.
• Identifying the highest-leverage opportunities.
• You'll embed with our Solutions and Ops Engineers, observe the work, mine the ticket data, and find the patterns.
• Building the automation. You'll engineer end-to-end automated workflows using modern IaC (Terraform, Bicep), CI/CD (Azure DevOps, GitHub Actions), configuration-as-code patterns, and orchestration platforms (Logic Apps, Power Automate, ServiceNow flows, custom services).
• Enabling AI across the team, safely.
• Driving reliability as a discipline. You'll bring SRE practice to DWX: meaningful SLIs and SLOs for the services that matter, observability that surfaces problems before users feel them, post-incident learning that produces durable fixes, and chaos/resilience thinking applied to the digital workplace.
• Partnering broadly. You'll work alongside Solutions Engineers, Operations Engineers, the Microsoft Engineer, Cybersecurity, Networks, Architecture, Product Management, and Business Technology.

Site Reliability Engineer – Automation

• You will be the platform owner for endpoint at our firm — the engineer accountable for how every device is provisioned, secured, managed, and retired.
• Intune, Autopilot, Defender for Endpoint, Entra ID, Configuration Manager where it still matters, and the full M365 suite (Teams, Exchange Online, SharePoint, OneDrive, Purview) all fall within your scope.
• You'll set the standard for how we deploy, patch, harden, and evolve these platforms.
• You'll embed AI and automation into the fabric of how DWX operates.