Site Reliability Engineer – Automation

Group 1001

DWX Site Reliability & Automation Engineer dedicated to automation and AI enablement for operational efficiency. Owning the automation charter to improve engineering workflows and capabilities across teams.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $180,000 - $230,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityGoogle Cloud PlatformPythonServiceNowTerraform

About the role

Key responsibilities & impact

You will own the automation and AI-enablement charter for DWX.
Identifying the highest-leverage opportunities.
You'll embed with our Solutions and Ops Engineers, observe the work, mine the ticket data, and find the patterns.
Building the automation. You'll engineer end-to-end automated workflows using modern IaC (Terraform, Bicep), CI/CD (Azure DevOps, GitHub Actions), configuration-as-code patterns, and orchestration platforms (Logic Apps, Power Automate, ServiceNow flows, custom services).
Enabling AI across the team, safely.
Driving reliability as a discipline. You'll bring SRE practice to DWX: meaningful SLIs and SLOs for the services that matter, observability that surfaces problems before users feel them, post-incident learning that produces durable fixes, and chaos/resilience thinking applied to the digital workplace.
Partnering broadly. You'll work alongside Solutions Engineers, Operations Engineers, the Microsoft Engineer, Cybersecurity, Networks, Architecture, Product Management, and Business Technology.

Requirements

What you’ll need

You've spent 7+ years in SRE, platform engineering, or DevOps roles, ideally with time in regulated environments — L&A, insurance, or financial services preferred.
You've built and run real automation at scale, not just scripted around the edges.
You can point to systems you've made measurably more reliable, processes you've eliminated through engineering, and teams you've made faster through tooling.
You bring expert-level command of: Infrastructure-as-code — Terraform, Bicep, ARM, or equivalent
CI/CD pipelines — Azure DevOps, GitHub Actions, with real-world experience in testing, gating, and progressive delivery
Scripting and development — PowerShell, Python, and at least one general-purpose language you'd ship production code in
Git — branching strategies, code review discipline, repo hygiene
Cloud platforms — Azure deeply; AWS or GCP a plus
Observability — Azure Monitor, Log Analytics, KQL, Application Insights, or comparable stacks
API and integration work — Graph API, REST, webhooks, event-driven patterns
You bring genuine, current depth in AI and automation: Hands-on experience deploying LLM-powered workflows in enterprise environments.
Understanding of agentic systems, MCP, retrieval-augmented patterns, and AI safety practices.
A point of view on which AI use cases are real and which are hype.
Experience with AI governance — prompt safety, data classification, output validation, audit trails.

Benefits

Comp & perks

Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.
Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Infrastructure-as-codeTerraformBicepCI/CDAzure DevOpsGitHub ActionsScriptingPowerShellPythonObservability

Soft Skills

automationreliabilitycollaborationproblem-solvingengineeringprocess improvementteam leadershipcommunicationcritical thinkingAI safety